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Posted by u/yawn a year ago
Ask HN: Should you reply STOP to unwanted texts?
I have been advising people I know to block, then delete and report junk (iOS) to unwanted texts. Others have argued with me that you should reply STOP. I disagree, especially after checking a shortened link in a “campaign” text and finding the link was a phishing attempt. What do you think?
solardev · a year ago
It kinda depends on which platform handles their bulk messages. For example, if they are messaging you through Twilio, replying with "STOP" will cause Twilio itself to opt you out of messages (https://help.twilio.com/articles/223134027-Twilio-support-fo...), and the sender can't disable that (https://help.twilio.com/articles/360034798533-Getting-Starte...). It's kinda like how Mailchimp handles unsubscriptions for recipients, no matter what the sender wants.

However, if they're using some other carrier or rolling their own VOIP setup, etc., or sending from a toll-free number instead of a shortcode, there's no guarantee that their particular platform will honor STOP. And there's no way for you, as a recipient, to know which is which.

Generally I will reply STOP if it's something I know I signed up for but no longer want. Things I never signed up for just get reported as spam and I don't reply.

mikesabat · a year ago
Speaking mostly for the US here.

The STOP keyword is mandated as unsubscribe at the carrier level (Verizon, ATT, TMo) not just the vendor level. So if you reply STOP, it's very likely that you will not receive another message from that number.

This will be true for any programmatic SMS vendor. There could be smaller scale & more manual approaches, but that would be rare.

There has been a big effort in the last year+ to clean up the space and require consent before any SMS is sent.

FWIW, somewhat surprisingly, my google pixel has an amazing spam filter for SMS and I rarely get SMS that I don't want.

What I want to know is, what's the purpose of those random texts that just say something like, "How's it been?" from a number that I've never communicated with? What's the angle there? Anyone know?

solardev · a year ago
> What I want to know is, what's the purpose of those random texts that just say something like, "How's it been?" from a number that I've never communicated with? What's the angle there? Anyone know?

My understanding is that they will pretend it's a wrong number, but then make a joke or talk about some innocuous hobby and try to build up trust over weeks/months to eventually phish or scam you. I forget where I read it (maybe reddit?) but there was a poster who mentioned a personal experience with one such scam, basically a fake romance scam that led to them losing tens of thousands of dollars wiring money to a fake person who pretended to have fallen in love with them over weeks of back and forth texting.

It doesn't have to work on everyone to be profitable, just the once-in-a-while lonely pensioner!

https://consumer.ftc.gov/consumer-alerts/2024/05/why-its-not...

https://www.robokiller.com/blog/how-to-identify-text-scams

dotnet00 · a year ago
>What I want to know is, what's the purpose of those random texts that just say something like, "How's it been?" from a number that I've never communicated with? What's the angle there? Anyone know?

I inadvertently replied to one of those spam messages because the number coincidentally matched the location a relative had recently moved to (I figured it was them trying to joke around while informing me of their new number, it was something along the lines of "Can you guess who I am?"). They replied with a picture of a girl and some question trying to start a conversation. So, I figure they're just fishing for easily tricked or lonely people to manipulate into sending them money.

FWIW I didn't notice much of an uptick in scam texts/calls after that.

adastra22 · a year ago
> There has been a big effort in the last year+ to clean up the space and require consent before any SMS is sent.

Unless it is political

bunabhucan · a year ago
You need to up the swag on your online persona. I get this message from "rich horsey lady" periodically:

>I'm Alyssa. are you the equestrian instructor that Tina referred me to?

>I'm very sorry, I just checked the number and it was my assistant who sent the wrong number, I hope I'm not disturbing you.

>Thank you for understanding, you are a friendly person, I have found the right number, your number and the riding instructor's number are only one number away, haha, it was a wrong encounter, but it was a kind of fate. Let me introduce myself, my name is Alyssa Chow what is your name?

Also got it from a "Lillian." I do hope they and her assistants find Tina's equestrian instructor.

DidYaWipe · a year ago
Tell that to Rite-Aid. These jagoffs spam the crap out of people, even after you say STOP as they instruct: https://imgur.com/gallery/if-youre-too-dumb-to-follow-own-in...
danesparza · a year ago
Aside from Pig Butchering (see other comments) this also verifies a number is real or in-use when somebody replies.
locallost · a year ago
Yes, can confirm about the Pixel. I occasionally check my spam folder and it's always just spam, which I otherwise never get. So either no or rarely false positives or negatives.

Also on a side note, the scams are really horrific. Although obviously scams I can imagine especially the older people getting tricked with "hello grandad here's my new number". Makes me wonder what I'll be getting tricked with when I am old.

m463 · a year ago
I've been getting presidential political messages, each from a different number.

wonder if STOP will work for only the same number, or globally.

I also know political messages have lots of loopholes, thanks to the politicians who create the laws.

gcanyon · a year ago
https://www.youtube.com/watch?v=pLPpl2ISKTg

It's well worth the watch, but tl;dr: it's a long-con scam. They invest as long as it takes to establish a relationship with you, and then engage you to do something (crypto mostly, apparently) involving cash online. They will say they made a bunch of money, and point you at the super-easy online exchange they used. You buy the crypto, you see the crypto increase in value (because it has in the real world) so you buy more, and more and more.

The problems start when you say you want to cash out. They switch from "buy more, it's going up" to "there are fees to withdraw, just deposit another <whatever> and then you'll get the withdrawal amount plus <whatever>" and of course no money ever comes out.

Oliver interviews people who have lost hundreds of thousands of dollars this way, some of whom still believe that if they just toss in another <whatever> it will all be resolved and they'll get their money back. It's very sad, and I'm not doing the video justice.

gwbas1c · a year ago
> FWIW, somewhat surprisingly, my google pixel has an amazing spam filter for SMS and I rarely get SMS that I don't want.

I still get notifications for these on my Pixel. I just don't want them.

karljacob · a year ago
Totally agree Only thing to add is for the U.S. its pretty easy to spin up a bunch of numbers so generally this will work only for a while. On the latter they are farming you for information Just confirming who you are is a mistake IMHO
Spooky23 · a year ago
Someone signed my work phone up for MAGA nonsense - I get urgent messages from “Marco Rubio”. They done honor stop messages.
lukan · a year ago
"What I want to know is, what's the purpose of those random texts that just say something like, "How's it been?" from a number that I've never communicated with? What's the angle there? Anyone know?"

Some people are seriously lonely - eager to pick up any chance of real interaction. And those scams prey on that.

On telegram those spam usually comes together with a profile picture of a pretty women. With text only, it targets the imagination.

Deleted Comment

tzs · a year ago
> The STOP keyword is mandated as unsubscribe at the carrier level (Verizon, ATT, TMo) not just the vendor level. So if you reply STOP, it's very likely that you will not receive another message from that number.

Is that just for programmatic messages, or all messages?

I could see problems if it was all messages. For instance suppose a relative coming to visit for weekend and due to arrive around 5 pm Friday. You get a text from them that afternoon saying that there was an accident that has blocked traffic and police say it will be several hours before the road reopens.

They ask if you would prefer that they continue as soon as the road reopens, which will probably mean they will arrive around 1 am Saturday, or stop and spend the night with another relative who lives near where they are currently stuck, and then come Saturday morning which will get them to your place around 9 am.

You text back "stop" to indicate the latter option, and now texts from that relative are blocked. Oops.

joecool1029 · a year ago
Twilio is sort of a dream for spammers, they'll just make new accounts on it and spam campaigns on those new accounts. Political organizations do it all the time, if you get on a list you're never getting off. Lookup the numbers sending to you (Twilio's own lookup tool works great for this) and it almost always comes back Twilio/Zipwhip.

I only recommend responding STOP to short codes since there's more investment and vetting on getting a short code. Carriers will intercept the request for TFN/local numbers sometimes but I don't really trust it. These numbers are all going to be spammers buying pools of numbers to churn and burn. They'll just import their list into a new account if it unsubs.

Oh and btw, it's actually easier now as a spammer to tell when numbers get burned. A few years back when the CTIA handover on regs happened (and sending costs went up) the carriers finally started to respond with the delivery status of the sent messages. Before this they didn't respond and you only knew your provider delivered the messages to the carrier, not whether the carrier delivered them to the handset.

danielhughes · a year ago
I think Twilio requires its customers to go through the process of registering with the CTIA before allowing use of the SMS API. I abandoned a project because the process was too burdensome. Political campaigns are exempt though.
IG_Semmelweiss · a year ago
Zipwhip is particuarly bad.

I report their spam to twilio, but twilio claima they cant do anything about spam from their sub

tomasreimers · a year ago
You can check if a number is using Twilio via a special number: https://www.twilio.com/en-us/blog/lookup-phone-carrier-recor....
blackeyeblitzar · a year ago
Or a site like https://www.freecarrierlookup.com/ which works for every number
njovin · a year ago
Twilio actually does allow companies to opt out of the automatic STOP handling (I've done it while working on a txt automation system).

There is a tiny bit of vetting involved and you've got to be a slightly larger account, but it is possible, so it's not safe to assume that if the message is coming from Twilio that STOP will block them at the platform level.

sambf · a year ago
Worked for a company that offers marketing & transactional SMSes: our SMS provider relayed the STOPs and we were obligated to honor it, but the provider couldn't check it.

Also, the provider relayed the STOP to the last of their client that reached the number, they had no way to trace it back with 100% confidence.

ZachSaucier · a year ago
Unsubscribing from one Mailchimp subscription doesn't remove you from any other subscriptions...
solardev · a year ago
STOP doesn't either.
buildbuildbuild · a year ago
Beware the edge case: I responded STOP to a message years ago, then was unable to receive SMS from a popular money transmission app during the signup flow to claim funds that a friend sent me.

After over a month of troubleshooting, it turns out that I had sent "STOP" to that number years ago on a different device (no longer visible in chat history) and now had to send "UNSTOP" in order to receive the phone verification SMS required to sign up for the service. It was a shared number between multiple apps.

JaggedJax · a year ago
This happened to me with a major bank. They were using the same number for 2FA and some other types of texts. I got locked out of my account for a while because I had unsubscribed from their marketing texts. What an unbelievably dumb way to send 2FA codes.
thebytefairy · a year ago
Had a similar thing happen to me, but for Facebook. Account got locked, to unlock I needed to verify identity via text. Never received the text because I had disabled getting text fb notifications, which apparently included account recovery. Managed to find this on some obscure thread to text some number to resubscribe and get it to work - no mechanism from fb, no alternate way to verify, no indication that this was the issue.
grotorea · a year ago
I think something similar happened to me, but I used the phone's block and report feature. I assume it was the number of some SMS sending service that had both legitimate and spam clients.
hypeatei · a year ago
Yet another reason why SMS 2FA should not be used. Shameful.
sim7c00 · a year ago
I find it such a weird thing, maybe it's nice in some cases, but really this is a weird mechanism.

Phone numbers are exchanged a lot and repurposed. Most providers/carriers will likely have a do-not-use-for-x-amount-of-time bin to put newly reclaimed numbers in, but after a while, it will always be re-used. hence this kind of issue can happen.

In my country there's a place to register to disallow unsolicited marketing and other types of messaging. That's not by number you 'STOP' and hence it won't have such effects. A marketeer/sales company is simply not allowed by law to dial your number for sales/marketing, so they have auto-lookups to that registry to prevent breaching the law. translated, it's the 'do-not-call-me-registry' :D aptly named.

it won't stop phishing messages etc., but not much will. if you'd block it from 1 number, they will just use the next number..

no_op · a year ago
The US has a 'Do Not Call' registry for unsolicited phone calls, but technically doesn't need one for texts because it's illegal to send marketing texts without prior consent in the first place. Thing is, 'consent' often just means failing to notice a checkbox during a signup flow or something, so people end up getting junk anyway.

Even more annoyingly, politicians wrote in an exception for themselves. In combination with the way campaign finance works in the US, this means that if you've ever give your number to any political campaign, it will be passed around forever and you'll have multiple politicians begging you for money for months leading up to every election. Each individual campaign/organization seems to respect 'STOP,' but once your number is on an e.g. 'Has ever donated to a Democratic candidate' list, there's seemingly no way to get it off for good. Thanks, Obama. (I gave him $50 in 2008.)

pixelatedindex · a year ago
Just wanted to say that I find it curious that you have to text “UNSTOP” and not something like “START”, lol
gwd · a year ago
So a "stopper" can also mean a plug (i.e., something you shove into the neck of a bottle or a pipe to stop things coming out). "Stop" can also then be a verb which means, "put a stopper into"; and "unstop" can mean "remove the stopper from".

Since (it sounds like) this is talking about blocking and unblocking the flow of messages from that number, using "UNSTOP" (remove the thing blocking it) makes more sense than "START"; particularly as the latter seems to imply that you're asking to immediately begin receiving messages, whereas the former simply means to no longer block the messages.

sim7c00 · a year ago
it's because of ungood design
jaxn · a year ago
START works as well. At least for numbers provided by twilio: https://help.twilio.com/articles/223134027-Twilio-support-fo...
dspillett · a year ago
There probably is a START instruction internally, but it won't take action against a number for which there has been a previous STOP. So UNSTOP acts like FORCE START.
lvkv · a year ago
Unfortunately, the world is opt-out, not opt-in.
elfrinjo · a year ago
Probably a Cisco engineer who built that
MaxMatti · a year ago
Wouldn't that also apply if you blocked the number?
mway · a year ago
That only works if the marketing campaign exclusively uses the number you're blocking. In some cases - for example, political SMS in the US - it turns into whack-a-mole unless you unsubscribe properly.
falcor84 · a year ago
Unblocking might be faster, as it's something you only need to do on your end
aendruk · a year ago
I’ve encountered a couple instances of businesses that 1) send me unsolicited marketing mail, 2) react to that being flagged as spam by internally blocklisting me, then 3) silently fail to send transactional mail such as password resets.
Mattwmaster58 · a year ago
A similar thing happened to me with my Amazon account with a forgotten password. I ended up just creating a new account.
danny_taco · a year ago
In my experience it doesn't do much. For example, I made the mistake of contributing to the campaign of a politician. Now I get texts from candidates all over the country. If I reply STOP to one, I just get sent more texts from another number, for another candidate in another state. I just got tired of replying with STOP after the 20th time. This just guarantees I'm never giving any money to any candidate ever again.
solardev · a year ago
In a previous election cycle, I made the mistake of donating a few thousand dollars to several candidates. Since then, I get spammed through the year, and close to a major election, it's dozens of emails and phone calls and text messages every week.

Thankfully, Gmail catches 99% of the spam emails and my Pixel phone filters out spam texts and calls. It has a built-in Google Assistant mode that screens unknown callers with a robot voice picking up and asking them to describe what they're calling about. Most of the callers just hang up as soon as they hear that, and if they don't and actually say they're calling about so-and-so candidate, I just click the block button.

I tried to switch to iPhone for a few weeks (for iMessage), but the spam problem was SO bad (even with Robocaller and some SMS spam filtering app) that I switched back to Android. Google's spam blocking is phenomenal on the Pixel, but they barely even advertise it. It's an afterthought for them, but a lifesaver for me. My phone would be completely unusable without it.

----------------

In the back of my mind, I keep thinking it'd be cool to have an app that automatically looks up whoever the candidate is running against and automatically donating 10 cents (or however much) to their opponent every time they spam you. "Hi, it sounds like you're running in District _____ against ______. Because of this spam, I've donated 10 cents to your opponent. So far, this app has donated $1,234 to your opponent because of your messages. Goodbye!"

Our government is so corrupt and broken they're never going to fix any of this, so it's up to the technologists and market incentives instead...

jbaber · a year ago
This last idea is good. If the machine can somehow be convinced it's actually financially detrimental to contact me, it could do some good.

It takes advantage of a difference from regular spam where there's nothing the spammer would dislike you to do.

Shadowmist · a year ago
I thought about telling everyone to vote against whoever spams (phone/sms/email/mail/etc) the most. Chances are that whoever is funding the spam is expecting for a return on their investment to convince me to vote in a manner that is more beneficial to them than it is to me.

The problem is that once they identify you as voting against spammers it encourages them to false flag spam you from a PAC that looks like it supports their opposition.

71bw · a year ago
>Google's spam blocking is phenomenal on the Pixel, but they barely even advertise it.

It's a feature that's good enough to warrant me replacing the otherwise superior Xiaomi dialer/SMS apps on my phone with the Google ones. I don't get the screen calling, but all the other parts work 80% of the time.

mingus88 · a year ago
I wish anyone from actblue would see this.

I gave a few small donations and foolishly didn’t use a disposable email address. That was over four years ago and I’m still getting over a dozen spam emails a day from candidates I have never even heard of.

Maybe there is some central actblue list I can opt out of but I don’t even think I created an account with them

Never donated a penny since

DominoTree · a year ago
I'm fairly convinced that it's not a ton of different groups responsible for the bulk of messages I get, but one or two groups cycling through new names every few days

If I don't reply "stop" to anything, it seems like one day "Retired Democrats PAC" will suddenly stop sending me messages and "Save Democracy PAC" will suddenly begin, and that pattern is what makes me think a single group is behind a lot of it.

If I do reply "stop" to one, of course they will stop from that PAC, but a few days later another one will always pop up and pick right back up.

Every few days I send out a mass "stop" to all of the numbers I've gotten messaged by, and it usually gives me 3-4 days of peace.

solardev · a year ago
Your campaign donations are a matter of public record and Actblue harvests them and repackages them to sell to political campaigns and operatives. It's a shitty business model that preys upon an unfortunate part of federal law that most donors don't know about.

Deleted Comment

al_borland · a year ago
I donated $20 in 2016 and have regretted it ever since.

In the 2020 election cycle it seemed some of the texts had people behind them, so I’d reply and told them if they kept texting me I’d vote for the opponent out of pure spite. That was actually quite effective, but did have to say it to a half dozen people.

This time around, I keep getting texts asking for $40. Most I report as spam, others I say stop. But it seems these lists are distributed out far and wide, so removing the name from one, or 10, doesn’t do much.

Like you, I will never again donate to a politician and will encourage everyone else to save their money. No one should pay money to be harassed. I’m not sure how they think this is a good idea or will win people over.

coldpie · a year ago
> In the 2020 election cycle it seemed some of the texts had people behind them, so I’d reply and told them if they kept texting me I’d vote for the opponent out of pure spite. That was actually quite effective, but did have to say it to a half dozen people.

I tried sending Goatse back to them, but whatever text spamming software they're instructed to use doesn't support receiving images, unfortunately :)

sseagull · a year ago
I've been interested in donating before, but this is actually the main thing holding me back. I get so little spam and unwanted messages (email and text), and I am trying extremely hard to keep it that way.

So thanks for validating my decision :)

left-struck · a year ago
Use a email alias service like simple login, duck duck go’s private duck address etc You can disable that email alias and never receive emails sent to that address again

I wish we had something similar for phone numbers

FergusArgyll · a year ago
https://github.com/sdushantha/tmpmail

Super-throwaway email addresses in the terminal

ryukoposting · a year ago
One of the blessings of having a loved one in politics is that I know who is/isn't selling their lists. There's only a small handful of organizations who adhere to a firm "no list buying, no list selling" policy. Whoever you donated to apparently has dreadful data ethics. Once your number is in a major political/nonprofit consultancy's database, they'll happily hand it out to all of their other clients. You have to trust that the campaign you support isn't going to give them that data... which is, of course, impossible to know from the outside.
blackeyeblitzar · a year ago
Note that US law has carve outs for politicians and their campaigns. They are exempt on both email and phone spam as I recall.
latency-guy2 · a year ago
These people are terrorists to my email filters, what can I do to make their behavior really hurt?
teeray · a year ago
This is why we need the OS to allow us to build filters to block them
sharpshadow · a year ago
Why is it necessary to give them your number if you do a donation? It seems many here have the same negative experiences.

Is it an optional field? If not one could practically enter any digits or can one get punished for that?

trollbridge · a year ago
Your phone number and e-mail address are more valuable to ActBlue than that $20 was.

The credit card input screen was just there to make you feel comfortable consenting to endless SMS texts for life.

redserk · a year ago
Actblue requires a phone number and email address.

As far as I know, physically mailing a check is the best way to avoid sharing information as you only need to provide your name, address, and employer. This information is the only federally required information.

kccqzy · a year ago
That's exactly my experience, except that I used my email instead of my phone number. That one little contribution (maybe $10) caused an endless stream of spam. And of course I forgot to give them a distinct To address after emotions are stirred up after their incendiary propaganda message on the donation page.
hdx · a year ago
Same happened to me, I replied saying I'd vote for Trump if I got another message ... never heard from them again ;)
rdtsc · a year ago
Ha! Worked for me, too. Heck it’s a minor request from a future president ready to run a country. Next week though “Hi I am Tim. I need that $40”. Well played, I only made the deal with Kamala, after all, ;-)
sedatk · a year ago
I think it doesn’t matter if you stop know. I know people still getting spammed today after donating to Obama in 2008.
ChrisMarshallNY · a year ago
I had some woman use my email (I have an OG mac.com email), when donating to her local ASPCA.

They sold it to a liberal political group, who then sold it to an extreme liberal group.

I get dozens, sometimes hundreds, of spam emails, every day, with the most batshit insane messages. It’s especially bad, now, with the US election coming up. The one saving grace, is that it wasn’t a right-wing group. They make the ultra-liberals look like a bunch of teetotalers.

Since she used the iCloud.com variant of the address, I simply nuke all emails that specify that, as a destination. Apple won’t let me block the domain, so I have to apply the rules, after they fill my inbox.

Sometime in there, one of the spammers figured out that icloud.com will also receive iMessage texts, so they have started coming to that, as well (so far, it is from legit political groups. I don’t expect that to last). I delete and report as junk. I very rarely respond with STOP.

jonathanstrange · a year ago
A Golden Rule of the internet says that you should never reply to unwanted texts on any medium:

- stalkers and trolls live off reactions, both positive and negative ones

- spammers will use your reply to verify there's a human at the other side

- colleagues and friends will hate you because everybody thinks they're important

Replying only has negative effects. Use client-side filtering, kill files, blocking functions, or ignore the text - whichever fits best.

coldpie · a year ago
> - spammers will use your reply to verify there's a human at the other side

For real spam, sure, but for semi-legitimate spam like real businesses and political fundraising, I'm not sure this is actually true. I have found replying with STOP did reduce the volume of political spam I was getting. I think it makes intuitive sense that they should try to respect opt-out signals: you don't want to piss off the people you're trying to appeal to. It hasn't entirely eliminated them, but it seems to have been more effective than Junking them.

Could just be coincidence, of course. Who knows.

ryandrake · a year ago
> for semi-legitimate spam like real businesses and political fundraising

I don’t distinguish anymore. There is no such thing as a legitimate spammer. If you contact me without my consent, you are at best a nuisance and at worst a threat. You get marked as spam if E-mail, and blocked+trashed otherwise. I really wish SMS and iMessage had a way to mark senders as spammers.

adastra22 · a year ago
Except that STOP is handled at the carrier level and isn't even returned to the sender. It's effectively a mandated block command.
mastax · a year ago
That seems unlikely when I get a response that says “You have been unsubscribed - Bob Loblaw for Senate” or whatever. I suppose that could be pre programmed.
Havoc · a year ago
For which countries is this true?
crossroadsguy · a year ago
And if I send a reply to my friend with just the text "stop" - that does it, right? I mean part of normal conversation, not to indicate that they should stop messaging me. Or should I remember that it's the special phrase?
maweaver · a year ago
For what it's worth, I've sent a "stop" before and gotten this:

> NETWORK MSG: You replied with the word "stop" which blocks all texts sent from this number. Text back "unstop" or "start" to receive messages again.

I assumed it was from my carrier (T-Mobile in the US), but now I'm wondering, as I have gotten different replies from other numbers. Maybe it came from the sender's provider? Or is just misleading.

upwardbound · a year ago
That's not true at least in the USA on my carrier. Some spammers just ignore the STOP and continue messaging anyways.

Deleted Comment

squeaky-clean · a year ago
Every spam message I get comes from a different number
conductr · a year ago
I wish Apple would natively support more filtering options. Same with the Phone app. I get a dozen calls a day from “Spam” or “Political” callers yet I can’t ignore or send them to voicemail. I can send every unknown number to voicemail but that’s too heavy handed to ever work. There’s a lot of valid communication with folks that I never add to my contacts, I shouldn’t have to add them to my contacts proactively just to get their initial call. I never usually know what number they’d be calling me from.

It’s the same with texts. They could filter these in a more useful way. Also, IMO, I shouldn’t see a counter bubble if I filtered out/missed a call that went to voicemail. I’m an inbox zero type and having bubbles means there’s something that needs attention. Spam doesn’t need attention.

joshstrange · a year ago
I often use the “Report junk” button on iOS but after spending years being bombarded with political SMS messages that I didn’t sign up for (always addressed me by the wrong name, and I’ve had my number for well over 20 years) I finally got relief.

I found out which provider was sending the SMS and contact their abuse line (I would reply STOP but they would just send from a different phone number) and got the name of the customer who was sending the messages. I then contacted that company and got them to blacklist my number (they were a company for sending political sms only, I have no worries about needing to get an sms they would send).

I now get 1-2 political spam messages a month, if that, and I’ve been too lazy to hunt down the source of the few remaining spammers. It went from 2-3 a day to 1-2 a month, huge relief.

water-data-dude · a year ago
Semi-recently I renewed my voter registration. When I checked the details in my profile I noticed that there wasn’t a little red asterisk next to the phone number field - it wasn’t required! Curious, I clicked the little “i in a blue circle indicating more information” thing (do those have an actual name?), and it said that field was public information, and would be shared with some political groups, etc. I immediately deleted my phone number, and I’ve noticed the political texts have slowed down noticeably.

I’m not saying that’s your problem, but it’s worth checking.

JaggedJax · a year ago
Tooltip?
PaulMest · a year ago
This sounds like my exact scenario. Can you outline in a bit more detail how you traced it back to the origin to ask to be put on a blacklist?
blackeyeblitzar · a year ago
See my other comment for more details: https://news.ycombinator.com/item?id=41704119

To look up the origin use a website like https://www.freecarrierlookup.com/

Then you can go to that platform’s page for reporting abuse or spam (find via search) and fill out their form. Sometimes those platforms will say they can’t do anything since it is a different platform that isn’t a direct customer but yet another platform, so ask them to name them. You may then need to find that other platform’s reporting page.

Just be aware that after all of this, you may not actually fix your problem. Some of these companies seem to repeatedly send spam because they have customers that just perform the same abuse from a different phone number or different account with that platform. That’s why the reports to the FCC and FTC matter, to investigate platforms for broader issues.

jghn · a year ago
For political spam I have a rule that I refuse to vote for any candidate who directly or indirectly sends me a text asking for their vote. If everyone did that, perhaps fewer politicians would go this route.
cyberlurker · a year ago
If everyone did that, the opponent would set up a SPAC that would text in support of the candidate knowing it would cost votes.
wsatb · a year ago
I don't know about you, but I get political spam from localities and states that I've never even lived in.

It's really bad, and to this point is just something "everyone does". So it just immediately gets deleted and reported as junk and I move on. The bigger question for me is how effective this type of marketing actually is because I can't imagine it is.

EasyMark · a year ago
Even for president or senator? I usually get texts for both main party candidates at some point in the election cycle, seems a bit drastic not to note vote for President or vote or write-in someone whom you share no values but refrains from spamming SMS
kjkjadksj · a year ago
Who does that philosophy leave you with for your potus vote? Some write in guy with a shoe on his head?
ahmeneeroe-v2 · a year ago
Honestly it's terrifying that there are so many real-life questions of self-governance and some citizens are just out there casting votes for something like this.
eigenvalue · a year ago
Someone should completely automate this for users for a one time $5 fee or something like that.
ugh123 · a year ago
Well, whats the company?!
mdasen · a year ago
It might vary. When you get a spam text, you can use something like Twilio's number lookup to find the carrier.

If you ever get a suspicious/spam text, looking up the carrier is a good first step. Most of the garbage I get comes from VoIP numbers because they can easily spin up disposable numbers from places like Telnyx or Bandwidth.com. That's not to say someone can't be using an actual mobile phone, but usually it's coming from some VoIP system.

joshstrange · a year ago
Bandwidth was the SMS sending company and "Scale to Win LC Registered" was the client who was using Bandwidth to send the SMS. I reached out to STW and had them blacklist me.
martingordon · a year ago
Bouncer (https://apps.apple.com/us/app/bouncer-text-messages-blocker/... / https://github.com/afterxleep/Bouncer) is a free and open source SMS filtering app that has saved my sanity over the past couple of years. You need to manually set up filters, but once you do, the amount of political spam drops to 0.

It uses iOS’s SMS Filtering framework, which does the filtering in a privacy-preserving way: https://developer.apple.com/documentation/sms_and_call_repor...

dbmnt · a year ago
This modal pops up when you enable Bouncer on iOS 18:

"The developer of 'Bouncer' will receive the text, attachments, and sender information in SMS and MMS messages from senders not in your Contacts. Messages may include personal or sensitive information like bank verification codes."

This doesn't scream "privacy preserving".

the_clarence · a year ago
Is there an equivalent for android?
autoexec · a year ago
there's a nice app with the same name, but it doesn't do the same thing. It auto-removes permissions from apps
elboru · a year ago
> For privacy reasons, the system handles all communication with your associated server; your Message Filter app extension can’t access the network directly.

Thanks for the documentation link, I was uneasy about using this type of extension.

ianschmitz · a year ago
Are there any rules that folks find really effective? It doesn’t come with any out of the box.
dehrmann · a year ago
It's 2024 and smart phones don't do out-of-the-box spam filtering?
samatman · a year ago
They do, but it's important to realize here that there is, in fact, a small demographic who actually want to get that political spam. So messages like that are going to get through the automated spam filter.

I suppose they could bundle a more advanced rules-based system, but since there's an API for user apps to do it, why not leave the job up to them?

daheza · a year ago
This is not free and cost $2.99
teeray · a year ago
The real question is: why haven't OS manufacturers (okay, namely iOS), recognized that there is spam in texts and bring the same mechanisms we have to fight spam in email? Why can't I simply create a keyword filter for all of the current political candidates' names and auto-delete any campaign texts?
samuelg123 · a year ago
iOS exposes an API for this

Here’s a local keyword filtering app that works great: https://github.com/afterxleep/Bouncer

elboru · a year ago
I use Bouncer, but this should be a functionality given by iOS, I don't feel comfortable giving a third party app access to read my messages.