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Posted by u/erlich a year ago
Ask HN: How is the Spotify app so bad?
The library tree view is so terrible.

- You cannot shift+click select to easily add playlists into a folder.

- Any podcasts you follow cannot be moved into folders to tidy things up. They just clutter the sidebar.

- You have to click on a tiny arrow to expand a folder. Clicking on the folder navigates inside the folder.

The fact that podcasts are in the same Spotify mega-app is terrible too. And the podcast experience is a complete mess.

I listened to an interview with the head of Spotify product, and he talked about how great it was to have everything in this mega app. I just feel the opposite of everything he said.

It's one of the most popular services in the world, but has one of the worst user experiences of all the apps I use.

And they actually think they are doing a good job at it.

onion2k · a year ago
It's one of the most popular services in the world, but has one of the worst user experiences of all the apps I use.

This is really common. It's a sign that the value isn't derived from the software itself, but what the software enables you to do. It doesn't need to be good. People pay to access Spotify's library of music and podcasts, despite the UI.

When you run a startup having people hungry to use your MVP despite it's flaws is a classic signal that you're on to something valuable. I could list hundreds of shockingly bad apps that have awful user experiences that I've happily used over the last 40 years because they all did something I really wanted or needed to do. Almost every 'enterprise' app is a total mess from a UI perspective - but they make a fortune because the value that users get from them make it worth putting up with.

People think a beautiful UI is something that every app needs, but really every app just needs to do something useful. None of them need a good UI until there's a competitor with an equivalent service that has a better UI. Only then does the UI actually matter, because it becomes something users will use to choose which service they buy.

pushcx · a year ago
There's an excellent pithy saying for this: If something is worth doing, it's worth doing poorly.
daghamm · a year ago
I actually like the Spotify app.

For things I am (and maybe most normal users?) interested in, it works really nice: choose a song, listen to it, listen to the bands other songs, listen to their "radio" with similar songs, find new interesting bands, repeat.

joecot · a year ago
I tried to leave Spotify. I tried to switch to Tidal, which boasts better sound quality, and most importantly, better payments to artists.

I switch between listening on my phone, my computer, other computers, and my google home devices all day. With Spotify, I can choose which device to choose to from anywhere, and I can also control it from anywhere. I can play music from my laptop, then change songs from my phone, then send it to my google home speakers whenever I'd like.

Tidal didn't have that. Didn't even have google home integration. Didn't even have a desktop app on Linux. I switched back in less than a day. As annoying as Spotify's app can be sometimes, it's the service that works across all my devices, and can switch between all my devices.

miningape · a year ago
Yeah for me this is where spotify shines over their competition - how easy (and accurate) they make discovering new music. But I suppose 1 amazing feature doesn't make up for loads of cruft.
arrowsmith · a year ago
Are we talking about the same app? My experience of Spotify is that it's terrible for discovering new music - "artist radio" just gives me the same few songs and artists over and over, so if it's a genre where I already know most of the big, popular bands then very little of it is new or interesting.

How do you use Spotify to discover new music? What am I doing wrong?

spiderfarmer · a year ago
Same. There are a lot of apps way, way worse than Spotify, including Apple Music.
_rutinerad · a year ago
I think Apple Music (on iOS, on Mac it’s quite bad) is really good. But even if it wasn’t, I still would use it just for ratings and complex smart playlists.
frizlab · a year ago
Honestly it works great now and is, I feel, better than Spotify (it was not the case a few months ago; let’s be clear).

Anyway it’s a complicated subject. I read somewhere nobody wants the same out of their music app and that’s why most of the time they end up being weird pieces of software in order to try and satisfy everybody.

al_borland · a year ago
I recently moved from Apple Music to Spotify to see what all the fuss is about, thinking it might get me listening to more music, or different stuff than Apple keeps playing. Using it feels like work and I don’t really get the how they expect users to use the app. I’m tempted to go see if there is a video from the designers explaining their vision so I can use it right. As of now it seems like a mess.

Also, their AI DJ makes no sense. The worst part about radio is the DJ saying nonsense between songs, and they added AI to say nonsense between songs. I was just looking for a way for it to play songs I’d probably like based on other songs/artists I like. With Apple I’d simply tell Siri, “play good music” and it would play a radio station with my name on it (without an interrupting fake DJ).

muzani · a year ago
"The worst part about radio is the DJ saying nonsense between songs, and they added AI to say nonsense between songs"

Yup, sounds exactly like what a DJ does. I was driving, waiting at a traffic light, watching the minutes go by. 8 minutes. DJ still kept blabbing. Every radio station I turned to, there was a DJ saying nonsense. There's more DJ nonsense than music. That's the point I downloaded Joox, which I later switched to Spotify, and then later to YouTube Music.

I guess at some point, people listen to so much music that they want to hear a commentary or alternate view on that music. Spotify is probably at that maturity level where its listeners don't even want music anymore.

al_borland · a year ago
The AI DJ wasn't even saying interesting things about the song or artist. It was just interrupting to say, things like "let's switch it up and play something a little different."

If it was actually giving me some backstory or saying something interesting, I'd get it as a feature. Like VH1's pop up videos. That wasn't what was going on.

leokennis · a year ago
Apple Music has nice "radio" channels. One based on your preferences, many based on genres or periods ("downtempo", "90's" etc.) and you can also start one from any song and it will play similar ones.
mingus88 · a year ago
Spotify does as well. In fact I think they had this feature before Apple Music was released
arrowsmith · a year ago
> The worst part about radio is the DJ saying nonsense between songs, and they added AI to say nonsense between songs.

I didn't know Spotify did this. Who on earth would want to listen to that nonsense by choice? That's like making a recipe app that removes all the random pointless SEO filler from before each recipe, but then uses AI to add it back in.

GiveOver · a year ago
I too hate the DJ. Not sure why they're trying to push it, the existing system of "daily mix" and "discover weekly" playlists work well in my opinion.
Source_Code · a year ago
I find the AI DJ's nonsense to be endearing in a funny cringe way, but I definitely understand why people would want a version without it.

If you've got a broad music taste I'd recommend using the song radio for a song which fits the profile of what you're looking for. I've found it much more effective for building playlists of new music then some of their other discovery tools.

al_borland · a year ago
>I'd recommend using the song radio

Thanks. Being new to Spotify, I wasn't sure what key words I was looking for in the UI to trigger this kind of thing. I see where to do that now.

"Start a Jam" sounded like it would be it, but after looking it up, that wasn't what I wanted at all.

boxed · a year ago
Spotify plays the music when you tell it to though. I've heard Apple Music streaming can be a bit laggy to start.
threeseed · a year ago
Spotify has significantly worse quality than Apple Music.

So that could be one reason it takes longer to buffer.

leokennis · a year ago
This is true. Apple Music is excellent, but slower than the competition when searching and browsing.
aosaigh · a year ago
I moved to Apple Music because of the terrible state of the Spotify UI. I hated having podcasts and more recently audio books taking up real estate and generally just started to find it too difficult to navigate.

Apple Music isn’t perfect, but it has a more focused UI that makes it easier to find music.

AHTERIX5000 · a year ago
They used to have simpler UI which supported default key bindings etc but then kept forcing redesigns which made the UI worse and removed things like ^F search. I switched to Apple Music few iterations ago. It's not as good as the old Spotify UI but still leagues ahead the current one.

I wish Spotify/Deezer/Apple had an SDK like libspotify used to be so that one could just write a simpler & faster client.

yakismugurakis · a year ago
It's all about financial performance now more than ever. Crappy electron and whatnot apps that takes GBs of your disk and RAM, firing good people, implementing AI for every shit, just for a manager to have a better quarter and get his bonus, you’re the last of their priorities as long as you’re hooked and pay. Personally, I’m using what gets me a free month or so when possible, and from time to time I pay for Apple Music because of their Lossless and Classical on iOS. For home I’ve built an audio station with a Raspberry Pi 4 and Moode Audio and listen to Radios mostly.
lambdanil · a year ago
For those unaware, it's possible to use alternative clients for Spotify using a 3rd party daemon.

https://github.com/Spotifyd/spotifyd

a3w · a year ago
For those unaware, spotify is not a podcast player. Most podcasters get no money from spotify. Podcasts are a wild ecosystem, spotify is a business that feeds of that. Some audio productions are labeled spotify exclusive podcasts. Well, they are not podcasts. They are, like audible, audio productions on a single platform.

Fun fact, AFAICT the fastest growing major podcast platform is re-uploads of podcasts to youtube. Which makes no sense on most mobile platforms, but at least the visibility of entries to the public will be high.

angra_mainyu · a year ago
> Which makes no sense on most mobile platforms

Why? I watch a lot of podcasts on youtube, it's interesting to see the interaction, so the visual component is not a negative.

In fact, the vast majority of podcasts I've heard aren't audio-only. The only one audio-only ones I've listened to are the old Opie and Anthony show uploads.

dalf · a year ago
Podcast is one of two the reasons I've unsubscribed Spotify (as you describe, the UX is terrible).

The other one, I was not able to "teach" the algorithm what I like even after 3 months.

cddotdotslash · a year ago
Same, canceled my subscription of nearly 10 years last week. It felt like every inch of the interface was being used to push podcasts in my face. I came to Spotify to play music and discover new music. Both of those were getting more difficult to do, so now I use YouTube Music (which I was already paying for via YouTube Premium).
solarkraft · a year ago
Similar here. "Podcasts" (without RSS feeds) really ground my gears and eventually I got fed up by the algorithm playing the same 8 songs I didn't like (in playlists of hundreds).

FWIW, Tidal isn't all it's hyped up to be either; they also do some dumb stuff. But it's a solid competitor that at least isn't Spotify.