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kosei · 4 years ago
Though I applaud the effort to get age right and protect players, I'm not sure I'll ever be comfortable having me or my child scan our photo ID and selfie to upload it as part of a login flow to an application.
tialaramex · 4 years ago
I would much prefer my government to take on responsibility for providing this sort of service as they do e.g. driver qualification.

Once upon a time the usual thing to get OK'd to rent a van (e.g. for students who are moving house) is you rock up to the rental place with the legal documents showing you're entitled to drive. You're relying on the fact that the person renting you a van doesn't much care and isn't keeping the exact details from those documents.

But although you can do this today, obviously the documents get scanned into a permanent data repository, so, that's not great. But, the UK government added a site so you can prove you're you, and get codes, which for a limited period show someone that yup, this person is legal to drive and so on.

They do this for right to work too. Although, annoyingly only for foreigners. If you're a citizen, you can't prove right to work this way, you need to be like "Look, I'm a citizen, here's proof" to your employer. But if you are foreign you can just go "Check this URL, your government says I'm entitled to work here" and they needn't know whether that's because your husband is a "Cultural Attaché" to the Russian Embassy, or you've got special refugee status, or you're actually an Italian and you just speak and look Russian for some reason, just that you're entitled to work here.

lifthrasiir · 4 years ago
I in general agree to a sort of governmental (or even inter-governmental) services for lightweight identity verification. Lightweight in a sense that these services do not give any new personally identifiable information to clients, they are only given cryptographic proofs. If implemented very well, it may be usable for a whole lot of applications other than just age verification.

However a partial or faulty implementation of the concept can be very dangerous. South Korean websites used to receive a Resident Registration Number (RRN, 주민등록번호) for all imaginable reasons, including just catching double registration. RRN was and remains crucial for identity verification and it is estimated that virtually every SK national has been subject to multiple accidents that exposed their RRNs before such practice is forbidden. After that the Accredited Certificate of Authentication (공인인증서, nowadays the Recognized Common Certificate 공동인증서) is in place, which was another travesty that is based on X.509 but with non-standard practices based on ActiveX. Nowadays age and identity verification is commonly done with mobile phones, and there are multiple such services mostly run by CICs and telcos. This did dramatically reduce the use of RRNs and is much more convenient for typical people, but if you do not own SK mobile phones (e.g. you are foreigners) you can't use them and there are frequently no fallbacks. Also I generally don't trust the security of those services.

derefr · 4 years ago
In Canada we have https://verified.me/government-sign-in-by-verified-me/, which is ultimately “the government taking on responsibility for providing this sort of service” — but the government then turning around and delegating that responsibility to major banks (the Verified.Me service acting as the SSO intermediary, is a joint venture of seven major Canadian banks, and then supports other non-shareholding financial institutions as well.) Since you need a proof of identity to open a bank account, an SSO through your bank functions as a pretty good proof of identity.

Right now, the Verified.Me service sends through your actual non-anonymized identity (Social Security Number, I think) to the service being signed into, meaning it’s only really good for services you’d want to hand information like that to anyway (i.e. government service websites.)

But it’d be only a little tweak to enable a provider like this to send the service being logged into a persisted random-per-service token, or a per-service-salted hash of that info, instead. If this was done, a flow like this would then be perfect for KYC/AML: it would precisely restrict each legal person to only having one account per service, while also not revealing who that legal person is to that service. And the only person in this flow who’d ever see your ID, is the bank clerk you interacted with to open your bank account, years/decades earlier.

rkagerer · 4 years ago
I would much prefer my government to take on responsibility for providing this sort of service

After witnessing enough leaks and hacks of government databases, this is one application where I'd favor a cryptographically secure, decentralized solution based on open-source code that's been competently audited to show the system keeps my sensitive info provably private.

Ideally something that's been in the wild under sustained and motivated efforts to hack it for long enough to convince me there's some substance to the claims.

adolph · 4 years ago
> "Look, I'm a citizen, here's proof"

Sounds a bit like e-verify. Don’t forget to lard it up with some denials for folks on domestic terrorist watchlists, wife beaters, bench warrants for parking tix, etc. etc.

emilfihlman · 4 years ago
>But, the UK government added a site so you can prove you're you, and get codes, which for a limited period show someone that yup, this person is legal to drive and so on.

Could you link us the site?

LegitShady · 4 years ago
I'd rather not subsidize roblox with government systems. If they can't figure out an age verification system that works thats on them. The government shouldn't be verifying the age of people for businesses. It's a waste of tax dollars to subsidize a business with major profits.
_jal · 4 years ago
Yeah, I don't do this.

If your service demands my ID, I'll close my account.

If you have KYC requirements, I'll meet you in person or find a different vendor.

LegitShady · 4 years ago
This happened to me with twitter. made an account, followed some people, they locked the account and told me it exhibited bot like behaviour and I needed to scan some photo id to send to them for them to unlock it.

Never worried about twitter ever again. Probably the healthier choice in the long run.

derefr · 4 years ago
With most of these, the service itself doesn’t demand your ID; they demand that you give your ID to some third-party KYC/AML provider, who then just sends a “yes, this account isn’t fraudulent” signal back to the service. It’s like really overwrought SSO.
gruez · 4 years ago
>If you have KYC requirements, I'll meet you in person or find a different vendor.

that's literally not an option when it comes to crypto exchanges.

cphoover · 4 years ago
what if ID could be validated with homomorphic encryption though? and you never had to send your actual ID in an unencrypted form to the service?
nomel · 4 years ago
My full name, physical address, and IP address were leaked with another game my kids play. I'm excited for my drivers license and picture to be leaked as well.
pvg · 4 years ago
I don't think I'd be comfortable with this either, certainly not to play some game. On the other hand, the bizarre problems maintainers of online communities have to deal with are just wild and worth keeping in mind as context:

https://www.wired.com/story/roblox-online-games-irl-fascism-...

unclebucknasty · 4 years ago
The worst are those that let you get invested and only then spring these requirements on you.

NBA Top Shot comes to mind. They allow you to buy with no problem. But, to sell on their platform you have to go through what is essentially a KYC check.

Your investment is sunk otherwise.

Spivak · 4 years ago
I think people on HN underestimate how easy it is to accidentally build a money laundering system —- which NBA Top Shot did and now has to correct with KYC checks.

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president · 4 years ago
This is why people are afraid of vaccination ID/passports.
toomuchtodo · 4 years ago
A component of my work is in digital identity, so I hope you don’t mind the question: what would make you comfortable doing so? For Roblox, I can see the exception taken, but some applications do require this level of identity proofing (scanning your passport in an airline mobile app to book an international flight comes to mind).

Edit: Thank you everyone for your feedback, it’s very helpful!

TaylorAlexander · 4 years ago
Generally I would be comfortable showing my ID to either an established bank or the government which issued the ID. And airport security. Otherwise if a private company wants me to upload my ID I would probably avoid using their service.
fouric · 4 years ago
Not OP, but:

If at all possible, I would want a hard guarantee that my photo ID and all derived information (e.g. my real name (as in the case of Roblox, they don't care about your identity, just your age)) would be completely deleted as soon as possible, as well as a description of exactly when that would be (e.g. "we have to contact your federal government to verify the authenticity of this ID, and then ensure that they know that we've verified your user account, and then we'll delete everything immediately - this typically take 4-8 business days, and we'll email you when the process is completed").

Regardless of the above, I would require that no personal information linked to my ID would be used for any purpose (analytics, marketing, ads, or sale/transfer to a third party) except identity verification.

michaelt · 4 years ago
Putting photos of my ID documents online just seems like an incredibly bad move for my security and privacy.

The only time I'd even consider sharing photos of my ID documents over the internet is if I'm sharing them with an organisation I have a multi-year high-trust relationship with (like my e-mail provider of 20 years). And even then, I'd prefer not to if I can avoid it.

gruez · 4 years ago
>but some applications do require this level of identity proofing (scanning your passport in an airline mobile app to book an international flight comes to mind).

I never had to do this when booking a flight. The max I had to do was provide my personal info (name, birthday, passport number). If they asked for a passport scan and a selfie I would have noped out.

joe_the_user · 4 years ago
Some applications do require this level of identity proofing (scanning your passport in an airline mobile app to book an international flight comes to mind).

I don't know about presently but historically, you didn't need a passport to buy an international ticket. You needed a passport to get on the plane at the airport. So if you buy a ticket in a fake name, it's your problem if you can't fly and tickets aren't refundable for this.

Which is to say that no app space comes to mind when I think of something that needs id scanning - or the only apps like this are extensions of state control to the virtual space (virtual parole hearings or whatever).

Basically, anything that isn't the state should use it's own fricking account system to relate to people online. And the state itself is kind of iffy.

donmcronald · 4 years ago
I did it for a crypto exchange, but that was for KYC / AML verification and I intentionally chose an exchange that's regulated by my country's KYC/AML regulator, so I was expecting to have to do it.

Giving up that much PII for a game is insane. I'd uninstall it without even thinking. Any industry that's not regulated to require photo ID when they're asking for it doesn't need to ask for it.

alex_c · 4 years ago
Nothing would make me comfortable doing so, any more than sharing my bank credentials with a 3rd party for example. The only question is whether the benefit or necessity of doing so outweighs my discomfort.

I think the discomfort is a good thing here.

cinntaile · 4 years ago
Built-in watermark support. When the system eventually gets hacked and the pictures end up in the hands of hackers, their use will be limited due to a "COMPANY + DATE" watermark plastered all over.
scohesc · 4 years ago
(I think) I feel like I'd be similar in opinion about this with the OP, so hopefully you don't mind me putting my thoughts here!

The main issue that I have is that it's down to a matter of trust. I'm mainly using the article on Roblox as an example for my thoughts here, but I'm sure it could be easily translated to other services/companies doing digital ID verification.

I don't like digital identity verification at all however I am open to other options. I have no trust in these identity verification companies using my ID for the sole purpose they say it will be used for. I have no idea if they're holding onto the ID and using it for training their algorithms, or if they sell it to a data collection agency, or if they etc. etc. etc. - why do I need to read a 10+ page privacy policy document to figure that out?

For a company like Roblox - I don't see why they couldn't roll out their own system for digital verification. Yes, you'd have an absolutely massive influx of users at this point since they seem to _just now_ be adding age verification, but after a month or two - barring special events/promos in game - I'm sure an ID Verification department could be handed out to a few people.

That being said - I'm not considering any issues in other aspects like Legal issues, Privacy issues, data retention issues, number of users, numerous ID types etc. etc. etc. and I'm sure those are HUGE factors as to why people aren't "rolling their own" solution.

Symbiote · 4 years ago
In Britain they proposed an anonymous system for checking age before viewing pornography. (It was cancelled.)

The idea was you could show your ID to someone qualified to check (like a shop selling alcohol), they'd give some sort of pass, and that could be used to access the website. I wouldn't mind that, so long at the shop person only looks at the ID.

(And I've never been asked to scan a passport when booking a flight.)

xyzzy21 · 4 years ago
Not OP but there is NO SITUATION where I'd EVER do this for a web site. There are NONE I trust enough for that kind of information and NO web site offers sufficient value to even consider the risk.
shkkmo · 4 years ago
This level of identity proof isn't that secure.

If we absolutely need to have software that has this level of identity, then we need to build infrastructure to support it. That infrastructure already exists to some degree as notaries and could be expanded and modernized to allow privacy preserving identity verification.

LegitShady · 4 years ago
I don't ever want to provide a storable version of my ID to you. I don't trust you or anyone else to keep it safe. I would expect my identity to compromised over and over as companies get breached.
nobody9999 · 4 years ago
>scanning your passport in an airline mobile app to book an international flight comes to mind

I'm curious as to why this might be necessary.

Whenever I've traveled internationally, while I've had to provide the airline with a bunch of info when booking my flight, I've never had to provide a scanned version of my passport.

Rather, when I arrive at my destination (at both ends) I need to show the nice customs folks my passport.

Which airlines require providing them with a scan of a passport to book a flight? I ask so that I can make sure never to use those airlines. Thanks!

cybernautique · 4 years ago
Absolutely nothing. "Digital" identities should be exactly that. I will never be comfortable identifying myself beyond my activity. If you require more data, then your services aren't for me, unless you're a municipal provider.

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syshum · 4 years ago
>>scanning your passport in an airline mobile app to book an international flight comes to mind

Why? Proof of ID would be required at boarding time, and by Security who simply verify the supplied info matches the actual ID, but does not actually scan and store the document (nor should they)

I am unclear what in a booking process would require a person to scan in your passport to book the travel?

How would this work if I am a corporate booker needing to book flights for others, do I need to maintain a copy of their ID's?

Your example is pretty flawed, as is most examples you will come up with because in reality there is no reason to have to upload your ID. It is draconian and should be resisted by everyone for any purpose

TameAntelope · 4 years ago
To be fair, it's not part of their login flow, it's part of their verification flow. It's a one-time thing, not an every-login thing.

I also see no problem with this. What could they realistically use this information for that would be nefarious? It doesn't actually store the ID in any real sense, as they explain in the link, and I see no reason for them to lie about that.

It's real easy to scream, "But My Privacy!!!", and probably a decent amount more difficult to come up with an actual and practical risk there.

Honestly, if your threat model includes "video game companies that lie about age verification systems", I don't think you're taking your security very seriously.

modzu · 4 years ago
one risk is the inevitable data leak and having these documents for sale on a darkweb market. how exactly is the ID anonymized? who knows?
watermelon0 · 4 years ago
Where does the need for hard verification of the age come from?

My friends and I were using the internet when we were under 13 years old (although not by much), and just clicked the button to confirm that we are older than 13 (mostly on various forums), and later on the same thing with 18 years old verification screens, and we turned out alright (at least from my perspective.)

Animats · 4 years ago
According to Roblox's S-1 filing, they want to move their customer base up from the current average age of 13. Age verification is for older users, so they can be less restricted. Roblox has a large outsourced "moderation" operation, and is working on an AI system that can bring down the ban hammer in 100ms after saying a bad word.

Tencent already does this in China. Tencent owns 49% of Roblox. So the technology is available.

donmcronald · 4 years ago
> According to Roblox's S-1 filing, they want to move their customer base up from the current average age of 13.

I'm guessing that's because things like COPPA don't apply to 13+ and identity verification lets them start building accurate PII profiles for children the day they turn 13. What a nasty business.

xyzzy21 · 4 years ago
Fuck China as an exemplar for anything moral or legal!!
jbigelow76 · 4 years ago
Given this angle I wonder if Roblox is actually hoping for rampant falsifications so they can keep their underage players but also tell regulators that they are protecting minors from possible exposure to harmful content.

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scohesc · 4 years ago
Wow - I had no idea that Tencent owned that much of Roblox.

Now I'm even more wary of sending my ID to a company that's owned by another company that's owned by a repressive government and can influence how anyone in the chain can do business.

drsnow · 4 years ago
Lol, does it really take an entire AI system to autoban someone who says a bad word?
Lavery · 4 years ago
Probably parents realizing their children were making in-app purchases beyond what they (the parents) were aware of, and charging them back as unauthorized use. The cc processors pass that on to the merchant, and will drop them if there are too many. Likely Roblox just reached some critical mass where they couldn't sustain it any more.
chipotle_coyote · 4 years ago
When I read about the age verification system for Roblox, it immediately made me think of a post on the official Patreon blog from just a few days ago, talking about how they're going to have to start asking for identity verification for "adult/18+ creators" due to new standards from Mastercard. And, yes, this clearly isn't exactly the same thing, but the similarity in requirement combined with the timing make it at least fractionally more suspicious to me that this is driven by payment processor requirements -- or at the very least, whatever concerns are driving those requirements.

It's also worth pointing out that unlike Patreon's requirement for adult material creators, Roblox's verification is optional, which most of the discussion here on HN seems to be eliding.

https://www.theverge.com/2021/9/21/22684672/roblox-age-verif...

> For now, only one feature requires age verification: Roblox's new voice chat feature. During its initial beta, it will only be available to players who verify they are at least 13 years old. But the implication seems to be that other features -- perhaps specific Roblox games or community tools -- could be age-gated as the company works to protect its relatively young user base.

tgsovlerkhgsel · 4 years ago
Pure speculation: Once they build a user base that over time crosses the age of 18 (or whatever the age for accessing adult material is in the player's country), they can allow them access to a separate, premium, age restricted section, where they can expand their user generated content model to a demographic with a lot more money and a market where that money is easily spent.
daleco · 4 years ago
Depending on the country, it can be due to local regulation. I don’t think it is required yet in the US E.g. AVMS in Europe. Youtube had to implement age verification.
toomuchtodo · 4 years ago
Children's Online Privacy Protection Rule ("COPPA")

https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-...

EDIT: @gruez: An attestion is likely no longer sufficient for Roblox's compliance requirements, and identity proofing is now cheap to perform (~$1-2/per proofing request). Cheaper to get ahead of the curve.

https://www.theverge.com/2021/9/21/22684672/roblox-age-verif...

> For now, only one feature requires age verification: Roblox’s new voice chat feature, Spacial Voice. During its initial beta test, it will only be available to players who verify they are at least 13 years old. (Roblox didn’t say whether it would later be available to users regardless of verification status.)

> But the implication seems to be that other features — perhaps specific Roblox games or community tools — could be age-gated as the company works to protect its relatively young user base. More than half of Roblox’s users are still under 13 (Roblox says “nearly 50 percent” were over 13 as of the second quarter of the year).

A business decision was made.

donmcronald · 4 years ago
> COPPA imposes certain requirements on operators of websites or online services directed to children under 13 years of age, and on operators of other websites or online services that have actual knowledge that they are collecting personal information online from a child under 13 years of age.

I didn't read the whole thing. I plan to one day though because I want to see what the rules are, but, to me, that summary sounds like the only reason you need to do it is if you want to collect personal information for children that are 13-17 year old.

Here's a wild idea... How about not collecting the personal information of children?

gruez · 4 years ago
That piece of legislation was from 21 years ago. What changed? In the past a "I'm 13" checkbox would have sufficed.
TedShiller · 4 years ago
So I'm supposed to trust that they will never have a data breach? For the lifetime of the company? And for all subsequent acquirers?
mustyoshi · 4 years ago
As somebody who used to breach them for rewards. I concur with your reasoning, but I imagine their security is much better than it was half a decade ago.
daleco · 4 years ago
They don’t store the ID.
scohesc · 4 years ago
I understand the massive investments into "rolling your own" system for ID verification, but I always feel sketched out when companies ask you to send your ID and your photo to "a third-party" - where the privacy terms of that relationship are so obtuse/vague it's not worth reading.

Is it really that hard on the privacy front to hire someone to keep watch and manually verify that someone is who they say they are? I assume the amount of people verifying will be massive at first, but after 2-3 months I could see the amount of people signing up (AND verifying their ID) would be in the thousands per week - easily handled by humans instead of "a third-party service"

ollien · 4 years ago
I'd feel _more_ sketched out if a provider was handling it themselves. I don't know how much I want someone unqualified handling the storage of this themselves...
macksd · 4 years ago
It's all down to the specific brand.

Outsourced to Ping? Ok. Outsourced to some identity SaaS I never heard of that just closed their series B? Pass.

But then obviously I'd expect Microsoft to own their own identity story, and if they ever didn't I would immediately suspect I wasn't actually even dealing with Microsoft.

michaelt · 4 years ago
What seems really sketchy to me is the third party together with a lot of the language in the press release - Roblox does not store raw ID document nor the selfie data.
throwaway2214 · 4 years ago
Can't someone train a GAN to do this-id-does-not-exists.com?

I would use it quite often for this kinds of things.

Shank · 4 years ago
I mean yeah, you could, but forging identity documents is illegal in most places with functioning legal systems, for obvious reasons. Forging a government ID and presenting it as a real one is a giant minefield that most people probably don't want to be in.
tgsovlerkhgsel · 4 years ago
The person offering the site will be from a jurisdiction where they don't have to care, and will do it either for the lulz or for money.

The 12 year old kid using the site will not care about the legal implications.

z0r · 4 years ago
You're suggesting that it should be illegal to lie to Roblox about your identity?
void_mint · 4 years ago
Putting sensitive information about children on the internet, in the hands of a major corporation (a gaming company, no less).

What could go wrong?

asperous · 4 years ago
In the US, how many 13 year olds have id cards? It seems like by the time they have a drivers license they might not be into roblox anymore.
davemtl · 4 years ago
The age verification appears to be opt-in, however they don't say what happens if you don't hand over your kids ID. One would hope that it would disable or limit communication between players and keep the player in a suitable for all category. I wouldn't be surprised that because their user base is growing up, they they would want to change it into kind of a "second life" for teenagers.

Whichever way, they're not getting my kids ID.

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