As presented, that dude's story as makes little sense to anyone familiar with the immigration process. There is more to this story, I wish the reporter would just tell it.
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Say what you want but the industry has figured out how to manage public perception and sentiment. Water usage problem is easy to fix, while energy usage is a far tougher nut to crack.
Half the costs of running a bus route are the driver's labor. The other half needs to pay for maintenance, the cost of the bus, and all the other overhead.
However, the fact that a man can be pulled of the street despite having legal status should be alarming. You don't need to care about the Irishman, but you should care about justice.
Remember that scene in the show Seinfeld where Babu Bhatt is taken from his house for expired immigration papers? That was in 1993.