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For users, that were still under warranty - they offered free RTC batteries (which also stopped working later).
Either way, I won't buy anything from them going forward.
We still provide the RTC substitute module free to any 11th Gen owner who requests it.
Granted, it was their first ever shipping product so I gave them a free pass but I thought they would atleast issue a recall or have a repair program where you send in the laptop to get it fixed. Instead they first denied it was even an issue, later on when enough people complained - they started a battery program where they send you a new ML220 coin battery that will also eventually stop working.
I was told buying a new mainboard (12th or 13th gen Intel) would fix it, but I decided to just buy a new ZenBook instead.
On a side note - I don't know why Apple still doesn't let you set a custom search engine in Safari even today, so random.
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I guess it also means that if you build something for a niche audience then big companies will never be interested in it.