I recently worked for one of the biggest mobile game developers. While I game a lot and have been for over 20 years I never played anything on my phone (PC gaming only) so I was pretty shocked at the state of the industry. They have meetings about making the game more addictive, taking away any chance to get ahead in the game by skill or grind so you must spend, targeting vulnerable groups, making it hard to see how much you actually spent in the game.
To have these people paint themselves as oppressed and offended... is exactly what I've come to expect after every online social justice controversy I've witnessed so far.
And I know exactly how they would respond to me: What do you mean by "these people" you *ist!
>And I know exactly how they would respond to me: What do you mean by "these people" you *ist!
You're inventing a stance to get angry about.
- MG, absolutely shit experience, the salesman was literally trying to scam us by making up stuff that doesn't exist
- Nissan, Toyota, Citroen - garbage customer service, dealing with salespeople felt like being a tasty prey surrounded by lions
- Volkswagen - pretty good just.....cheap. like, the bare minimum of what I'd consider acceptable. Heavy push to upsell you stuff.
- Mercedes - best experience I had, actual friendly salespeople, didn't feel like I was being scammed, post-sales support was phenomenal, would seriously consider another Mercedes just for that
- Volvo - purchase experience was very good, haggled down a lot and it didn't seem like a huge deal, but we'll see about their post-purchase experience, have a service coming up and they've been trying to upsell me stuff already which I think is a bit dodgy. Meh, time will tell.
- Range Rover - despite being a luxury brand every single dealership of theirs treats the customer like a pest to get rid of. You know why? Because the average waiting time for a new RR is about 12 month+. They know they will sell cars no matter what,so why bother.
But yeah, obviously your milage will vary.
And there's one other thing - dealerships still have one good function. At least here in UK and EU it's the seller who sold you a product, so if something goes wrong your have your local dealership you can sue or pursue to make you whole. Would you do the same if it was a direct relationship with the manufacturer? If say, Volvo refuses to fix my car, can I go and sue Volvo? No, I'd use the entire strength of the customer protection system in this country to get the seller(the dealership) to fix my car, regardless of what the manufacturer says.