Here's a relatively straightforward application of AI that is set to save my company millions of dollars annually.
We operate large call centers, and agents were previously spending 3-5 minutes after each call writing manual summaries of the calls.
We recently switched to using AI to transcribe and write these summaries. Not only are the summaries better than those produced by our human agents, they also free up the human agents to do higher-value work.
It's not sexy. It's not going to replace anyone's job. But it's a huge, measurable efficiency gain.
They are hilariously inaccurate. They confuse who said what. They often invert the meaning "Joe said we should go with approach x" where Joe actually said we should not do X. It also lacks context causing it to "mishear" all of our internal jargon to "shit my iPhone said" levels.
Also overweight is not obese.
Ironically they call people who are into sportsmanship "fudders" and any gun that doesn't have a picatinny rail and a 20-round clip a "fudd gun." The reference is to "Elmer Fudd."
Of course the NRA pitched these laws to their members as protecting against gun violence victims suing the manufacturer, but they also slipped in that gun manufacturers have no legal responsibility to provide guns to buyers that do not fire unless the trigger is pulled.
But instead we have a tiny minority of people who control more and more capital. This has well-known and terrible consequences for society from almost every angle. What I don't understand is why the .1% don't want to step aside and let someone else have a turn. It's funny that our bodies have stomachs, so we know when we've eaten "enough". But money doesn't get stored in the body.
All the billionaires are equal parts clearly miserable people, and also terrifying and psychopathic. I assume they didn't start out that way, but there's also probably a personality that just has a need to run up the score.
I think if capitalism had a kill screen, that you get to and then you have to go do something else for a while, both the billionaires and the rest of us would all be happier and healthier.
They don’t predict the future, but they are a very serious indicator that should not be ignored