Columns actually aligning in columns? Indentation being preserved? Lines not getting interrupted with overflowing previous lines?
When I send a screenshot, it's precisely because the visual aspects do matter. (Obviously, when they don't, then I just send the text.)
In some cases visuals are important, and in other cases, they're not. Hence why I said "chances are" and declared my bias rather than using absolutist language. However, somewhat ironically, you chopped off that part of my reply. I find it odd you chose to respond the way you did, but I digress.
I also carefully indicated my every day interactions with screenshots do not align with those requirements.
Of course there are situations where visual aspects are critical. I'm not disputing that. I'm stating my _preferences_ and my _opinion_ that situation is exceptional.
I'm biased, but I can't help but feel like chances are, if the screenshot is text, the content of the text is important, not the visual aspects.
99% of the time I get a screenshot these days, it's people sending me screenshots of text logs or code, and almost always cropped in a way that eliminates any context anyway. Give me plain text or give me death.
(OP’s blog purports to be pertinent to freelance software development).
Gizmodo is just regurgitating this Financial Times article into a poor quality opinion piece. Journalism is preferred to someone ranting from an armchair IMO.
I assume it didn't. I can't imagine it's not versioned.
> The response doesn't acknowledge the severity of the problem at all
Offering to escalate to a phone call immediately seems to acknowledge the severity to me. Not really sure what you want here. The person came in with complaints, the response is to dig into them over the phone. That's ideal.
> the wording of "what you're struggling with" suggests that the original poster is somehow at fault (or too dumb) for "struggling" with Mozilla's terrible decisions.
This is a bizarre interpretation. I read it as validating that the person is having a rough time. There is zero indication of whose fault it is, or that it has anything to do with intelligence. That's coming from you, not the text. The fact that you are reading empathetic wording as an insult to someone's intelligence baffles me.
If I failed to make myself clear, at a minimum, presenting me with a list of things needing clarification is helpful for me to take the time to prepare.
"Hop on a call" is to me almost always shorthand for "I don't respect the issue enough to attempt to organize my thoughts ahead of time, but I'll ramble about it and let you pick my brain." Or in the most malicious cases, the other party is seeking plausible deniability.
In my experience it's not that way 100% of the time, but it's damn close.
> Would you be interested to hop on a call with us to talk about this further? We want to make sure we trully understand what you're struggling with.
A tool is something designed by humans. We don't get to design electricity, but we do get to design the systems we put in place around it.
Gravity isn't a tool, but stairs are, and there are good and bad stairs.
Of course it's bad. It's new. But it won't always be either of those things. I think "bad" is relative assessment and based on a build-up of knowledge, often over decades.
Electrical plugs and stairs are "good" only because that knowledge has been discovered and has been regulated. Expecting a tool to be literally and metaphorically fool-proof immediately upon discovery strikes me as pretty disingenuous.
In the case of AI, the most anti-AI crowd are often vehement with their fingers in their ears saying "it's not good and never will be, and shouldn't exist." To be fair, the pro-AI crowd are often raving as if all the kinks had already been worked out.