The only essential thing I'm missing is a camera!
The only essential thing I'm missing is a camera!
What a nightmare for UX are those, I have a experience to share.
On a client product that I was working as UX designer they have implemented the Google Sign Up option, and a huge problem is that by design, the Login button also works as a Sign Up button.
And a common user case was that people initially create their account with email/password, and later in the login page seeing the "Login with Google" button chooses to use it (even if is below the email/password form), and in many cases you got users that create secondary accounts accidentally. Is frequent that people have multiple emails accounts, even Google accounts, you never know.
My client have many support tickets from people mad because they think that his accounts was wiped because was empty.
I try to get the developers find a way to make that the Login With Google button didn't create an account, just check if an account was already created and then login, if not, show a message that an account with this Google account does not exist (like when you put a wrong email in the email/pass form!). But they told me that looking in the Google documentation was not possible (maybe it was).
Now I always try to avoid use third party logins because of that experience.
Of course this is besides the privacy concerns (logged in, Google can track your users) and the dependency problem (if your users Google account is deleted or they lost access, they lost access to the account on your product).
We've implemented a convoluted solution for this where - if the OAuth user does not exist but the OAuth email is in use by a password-based user - the following happens.
1. We prompt user to authenticate with their password.
2. Once successfully authenticated, we link the OAuth auth method to their user to be used in parallel with a password-based login.
Not every Auth provider might support linking multiple Auth methods to a single user, we use Firebase Auth and for us this works fine. We even support multiple OAuth options (FB, Google) and do the same matching between the providers.
At Waitwhile, we work on tools to eliminate the 1 Trillion hours that people spend waiting in lines every year. We help companies like IKEA, Lululemon, Hartford HealthCare and many others improve waiting for over 100M people (including a lot of COVID-19 vaccination lines right now!)
We're a bunch of engineers and designers building great product and technology - but we know next to nothing about Marketing and how to build a brand.
So to that end, we're looking for our first outrageously good marketing leader (VP/SVP/CMO) to build our marketing strategy from the grounds up. We're posting this here on HN since we want someone who is technical and excited about doing scrappy and clever things.
We're profitable and raised a Series A ($12M) from CRV recently to go faster, so we have some good capital to invest in great marketing.
If you're interested, send me (the CEO) an email at christoffer@waitwhile.com or check out the job posting on https://waitwhile.com/jobs
It's about Japan during the second world war and there's something about the absolutely insane Japanese mentality that lead civilians to commit mass suicide that captivated me.
The whole series, and really the whole of Hardcore History is absolutely amazing and even if you think you don't like history you absolutely should give it a try. Blueprint of Armageddon is still the best piece of entertainment I've ever had, regardless of media.
https://www.dancarlin.com/product/hardcore-history-66-supern...
Supernova in the East is also deeply fascinating and disturbing.
[1] https://www.dancarlin.com/product/hardcore-history-50-bluepr...
Happy thanksgiving to y'all!
We’ve been back together for nearly two years now but it’s really sinking in now how close we all came to losing her permanently to death or ending up another nameless face on the streets.
It's been a bit quiet since their insane hype-cycle during the time this article was published.