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phony-account · 23 days ago
The company I work for expanded enormously from 2021 onwards, aiming to recruit the absolute best talent available regardless of location. None of this was ‘offshoring’ - we just cast a broad net over Europe and genuinely hauled in the highest level of programmers, designers and managers I have ever worked with in over thirty years in the software development business.

In 2024 a new CEO decided to encourage RTO and from then onwards the level of recruitment has just tanked. The only criterion for employment is pretty much “how enthusiastic are you about working at the office?”

Now we have compulsory office-days and I see firsthand the way these people just waste time walking around with a coffee-cup shooting the breeze, or sitting in half-day meetings.

No-one seems to care or notice.

onlyrealcuzzo · 23 days ago
Unless you own the company, pretty much all anyone cares about is doing the least amount of work possible and getting promoted and making more money.

I don't think anyone should be terribly surprised that you work with a lot of people that would rather shoot the breeze than get things done.

jgilias · 23 days ago
His point was that they exchanged hiring people who are not like that because of the good deal they got to people who are like that because the deal they got is not as good comparatively.
JonChesterfield · 23 days ago
On the bright side said talent will now be relocating to new pastures and the new CEO will be shuffled out the door with a new boat or two for their troubles.
no_wizard · 23 days ago
While some of this is murky because the ZIRP period ending also coincides with the RTO movement, I think this bit is interesting:

I think its interesting that its driven more by RTO policies than it is driven by say, offshoring of jobs, which is the downside risk of full remote companies[0], instead its by the desire for control[1].

One thing RTO should make plain for everyone is executives and their managers value control over substance. Productivity did not decline with the rise of remote work[2], to quote the BLS study

>Looking at a more aggregate level to measure the impact of remote work on economic performance across 43 private sector industries, Fernald et al. (2024) find little relationship between labor productivity and the ability of workers in an industry to work entirely remotely, suggesting remote work neither hindered nor helped raise aggregate productivity growth

[0]: Said in a different way: when a company becomes efficient at employees being remote, there's less barrier of entry for them to hire workers in different countries.

[1]: Companies seem to be using return to office as a two pronged thing: a silent layoff, that is, shrinking headcount that doesn't get replaced but done in a way where they're counting on natural attrition (IE people quitting) and a way for them to take back more control, which ultimately is the point, no matter what the headline reasoning is.

[2]: https://www.bls.gov/opub/btn/volume-13/remote-work-productiv...

tossandthrow · 23 days ago
> One thing RTO should make plain for everyone is executives and their managers value control over substance.

As one who manages a remote team - substance doesn't come for free.

This sounds great as a dichotomy, but it is not - people who care aniut their work, and collaboration are rare to come across.

kkfx · 23 days ago
We've been talking about learning organisations for years, and the importance of a documental culture has been clear for a long time. However, most companies have never truly implemented these models. Remote work forces them to do so, or they'll fail. So, even though it's been "theorised for a long time" and widely dissected, remote work it's effectively a new thing, and it's sadly normal to encounter many problems, especially with management that lacks even the most basic substantial IT skills to truly work in a virtual company, and not just management, but a large part of all the staff too.

I'm one of those who are very productive working remotely, but not out of loyalty or some "ethics/morals". It's simply because, as an engineer, I seek efficiency, and remote work is efficient. I suffer from inefficiencies, rituals created to placate bipedal cattle, and senseless reactionary attitudes. We are few, I imagine, but we are also the cohort that innovates, at various levels and in various sectors, without whom I don't know how much the West could hold on, and this, indeed, is not free.

Today, with RTO, a social rift is forming between those who want to truly advance and those who merely muddle through, while the world moves forward. If this trend isn't reversed, the West, which has already lost so much, will lose what little remains and discover that its residual military strength amounts to little more than a Romans legio fantasma. At that point, the cost of "saving money" by not innovating will be so high that it will lead to bankruptcy.

Jubijub · 23 days ago
This. I am a manager, and frankly, getting a bit tired of people who just cast some degree of in person presence as “pure desire for control”. People require coordination (that’s partly why manager / project manager / product manager roles exist), and that coordination is orders of magnitude easier and faster in person. Sometimes just in the course of going from meeting A to meeting B, I will solve <=3 minutes stuff that would take me 2-3x the amount of time via chat or quick ad hoc meetings.

I am against full RTO 5 days a week, because for focused tasks, WFH is way more productive. But hybrid is not entirely stupid. Sure, if 100% of your work is focused work (say SWE work for instance), anything other than full WFH is a loss to you. But unless you work 100% alone with nobody else, 100% optimal for you may not be 100% optimal for the project / product / organisation. And I’ve seen first hand how conflicts brew when people can’t just go in front of a white board and hash out differences in person

Tl;dr : it’s wayyyyyyyy more nuanced than “RTO is stupid you control freak”

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yojo · 23 days ago
Re [1]: it’s much better than a layoff (for the business), in that you don’t pay any severance, have 0 exposure to wrongful termination lawsuits, and don’t get the “you just fired my friends/will you fire me next?” culture of insecurity.
no_wizard · 23 days ago
Except nearly everyone seems to be in on the game at this point. My observation is that RTO mandates tank morale similarly to how layoffs do. I'd be interested to see studies on morale before and after RTO.

Not to mention the challenges it induces on retaining good talent.

ajmurmann · 23 days ago
The BIG downside to the business is that you have little to no control over who you'll lose. I'd even go a step further and argue that you are more likely to lose the most competent employee since they have more options. I suspect, however, that the people enacting these policies are unable to see that dynamic and equate eagerness to come to an office with seriousness and commitment to the business.
hn_throwaway_99 · 23 days ago
> In nearly every case of RTO, there was no recorded dip in productivity associated with the move to remote work.

I've seen this repeated often, and I've never seen any convincing evidence to support it. The studies I have seen always focus on "task-based" roles, where productivity is easily measured and everything is very well-defined. Think call center employees, stuff like that, where they're simply measuring call volumes.

But execs are clearly more worried about the general "disattachment" people have with their job when they're working remotely, and they're worried about reductions in innovation and collaborative idea generation. Those kinds of concerns are much more difficult to measure in a short term study, but I think they're very valid.

Since those things are difficult to measure, I'm not saying there is good evidence one way or the other on remote work's effect on those things. I am saying I think it's disingenuous and just a bad argument to say remote work has no impact on productivity.

no_wizard · 23 days ago
msgodel · 23 days ago
>general "disattachment" people have with their job

At least for me this is a consequence of the instability, extracurricular demands from my employer (signaling our relationship is not important to them) and deterioration in the labor market making my career less of a priority than my side projects (as at least in my mind the expected long term payout has dropped.) Being forced to commute would only exacerbate the situation.

spwa4 · 23 days ago
And you have never seen people on the job showing disattachment to their job? Wow. Go to any cafe, any school, any McDonalds, or any restaurant not run by a family that owns only one restaurant. And even those are havens of dedication and inspiration compared to the average government office.

More general, look up the "bullshit jobs" phenomenon.

ivanovm · 23 days ago
> In nearly every case of RTO, there was no recorded dip in productivity associated with the move to remote work.

I am extremely skeptical of this. On the contrary there is a mountain of direct evidence that people barely work when working from home. People have been openly bragging both on the internet and in person about how they do laundry and watch netflix and mow their lawns while looking productive

All you need to do is look at the crowds in the park or lines at the grocery store on any given friday to gauge how much work is being done on wfh days

ReptileMan · 23 days ago
Make a friend of yours buy one share of the company that doesn't allow you to work remotely. Make him sue that by insisting on RTO they are breaching their fiduciary duty by being deliberately inefficient.
stego-tech · 23 days ago
Office work is increasingly just adult daycare much of the time. Even in manufacturing I'm seeing more folks killing time in rest areas or meeting rooms because the work is getting done faster (but they're not going to say so and get laid off for doing a good job), and a demand for acting/performative rituals ensnares higher performers in these practices to maintain the guise of "work" for out-of-touch managers and leadership still nostalgic for ye olde days of men in suits and casual harassment in the workplace.

Honestly, I'd much rather we drop the whole pretense of appearances and fixed schedules in favor of shorter, flexible work weeks with a handful of fixed appearances (generally meetings/standups/lunches) to ensure folks stay on the same page. For all their crowing about technology changing how we work, they're staunchly opposed to actually letting that happen and mandating the same fixed structures we've had since being an Industrial Powerhouse in the early 1900s.

The workers want to modernize. It's leadership that's the problem.

no_wizard · 23 days ago
>Office work is increasingly just adult daycare much of the time. Even in manufacturing I'm seeing more folks killing time in rest areas or meeting rooms because the work is getting done faster (but they're not going to say so and get laid off for doing a good job)

This brings up a good point, one I have observed myself. That efficiency is ultimately punished, not rewarded. I think the term office politics should have been a signal of this, but it alluded me for a number of years while I was building my career.

Once I slowed down and started to be a little more performative, only then did the promotions start coming in. The only logical reason I can track is that its because in the act of slowing down and being more performative, is that I started talking more with others in the company up and down the hierarchy and became known as a do good affable guy (which admittedly, I actually am!)

In short, people like me and that matters alot, and my actual performance beyond being slightly better than my peers, mattered little.

Yet, me being personable - and I don't mean simply courteous, on time, using good verbal language etc but more akin to befriending - is what paid the dividends for my career.

This runs directly counter to what is supposedly valued[0].

[0]: Let me be clear here, I'm not saying people who are productive but mean, grumpy and don't work well with others shouldn't have that taken into account. There is at least some minimum of good social courtesy and discourse required, especially when working with others. I'm talking about how pseudo friendship is valued in and above being productive, while someone with good social graces and metrics (quality work etc) but doesn't network consistently does worse

nyarlathotep_ · 23 days ago
> Office work is increasingly just adult daycare much of the time.

And the 'metrics' for productivity are completely gamed, in any direction, at any time arbitrarily.

Management/those that set these policies can 'turn up the heat' or relax them at any time, without warning. I've been on both sides of this.

Sure, you can hit some metric if some real product is produced, like widgets or something, but even in that hypothetical example, what if someone is top producer but skimps on quality or something resulting in a shorter lifespan of the product?

Before I left a recent employer a very (statistically and materially; i.e he was both very good at 'playing the game' and actually doing, you know, skilled work) high performer was PIPd (for "low performance").

In the previous half-decade+ he was there, he got 'exceeds' and top rankings every single year and was presumably paid more than the managers but was forced out, likely due to pay and internal politics.

I take most measures of 'productivity' to be totally fake, just based on my experience.

stego-tech · 23 days ago
> I take most measures of 'productivity' to be totally fake, just based on my experience.

Same. Having worked everywhere from tiny storefronts all the way up to the SV Big Leagues, "productivity" and "performance" as a measure is complete bullshit. The only measure that matters at the end of the day is corporate profit, and so long as the company is earning more than it spends while compensating workers to thrive in their communities, then any other measure of human capital is irrelevant.

Instituting KPIs for human capital only leads to the most toxic people thriving in an organization, because they have no compunction gaming the system for their own ends. Remove the KPIs and force management to deal with interpersonal conflicts and skill gaps again, and suddenly your org will start dropping bad people and retaining good workers.

EDIT: Adding that, especially in technical fields, KPIs will miss substantial improvements 100% of the time because they only measure what the business wants to measure. No KPI can accurately track replacing a six-month timeline for bespoke OS images with a 15 minute Packer pipeline, and most managers can't or won't recognize the outsized impact of such a contribution. Worse yet, organizations overly dependent on measuring human capital via KPIs will penalize such an efficiency gain, because it harms those gaming the KPIs for their own ends.

Stop measuring human capital with KPIs is the lesson, here. Evaluating performance is literally why you have managers.

hn_throwaway_99 · 23 days ago
I was always surprised that the "remote work boosters" rarely considered the double-edged sword they were rooting for. If your job can be done remotely, why pay you American-level salaries if the job can be done just as well with LatAm or European-level salaries?

I've worked with fantastic engineers from Argentina, Poland, Ukraine, etc. and since everyone is on Zoom anyway, them being remote makes no difference (this was not the case prior to about 2015 or so, when video conferencing got good enough), and they all adapt to US time zones.

I've seen lots of CEOs announce layoffs and plug how AI is making them so much more efficient, but I think the reality, besides previous over-hiring in general, is that it's much easier to find and utilize high quality offshore talent. I know some managers at Google who say they have drastically reduced junior engineer hiring in the US (and obviously they had layoffs at Google), while still hiring in lower cost countries.

Be careful what you wish for.

no_wizard · 23 days ago
Except thats not what happened? There wasn't a great offshoring by companies. Its been driven by return to office mandates, not due to offshoring of jobs.

This has everything to do with executives exerting control because for the first time in a long long time labor had managed to make small gains

newsclues · 23 days ago
What we are seeing now is reduction of the workforce because cheap capital is less freely available.

The question remains whether future hiring will be changed.

It’s entirely possible that local jobs will face the pressure of low cost global remote workers and what pools of workers will be sought for remote workers.

rawgabbit · 23 days ago

      > "I've worked with fantastic engineers from Argentina, Poland, Ukraine, etc. and since everyone is on Zoom anyway, them being remote makes no difference".
If so, why do companies constantly demand increases to the H1B quota? Why do you need to bring developers into the US as H1B and all we're doing is Zoom meetings anyways?

esseph · 23 days ago
Leverage.

If they get fired they get shipped right back to their home country.

They can abuse the hell out of them, make them work exceptionally long hours or under insane pressure and demands, and absolutely get away with it because the employee has extremely little recourse. They can't complain.

monster_truck · 23 days ago
Charitably, because the developers they wish to hire want to be in the US. Uncharitably, because it's an excellent form of leverage and control
tristor · 23 days ago
As a "remote work booster" who has been remote since 2015, I have absolutely no problem with a company hiring engineers and other staff in other countries at a lower rate, as long as they're hiring people who are competent. Some of my most enjoyable work experiences were on fully remote teams that crossed numerous national boundaries, because we were focused on competency above all-else. In many cases, it didn't even save the company money (good people cost a lot, regardless of where they happen to be located).

I have never seen any evidence that remote work increased offshoring, and it makes perfect sense why that would be the case. Almost all offshoring done by large companies is a /cost-cutting measure/, it is absolutely not about trying to find the best people regardless of where they are. Most of that off-shoring is to lower cost employees (regardless of competence, or in most cases incompetence) who work in an office in another country. RTO + Offshoring is a combo made in hell (but beloved by corporate executives) and basically nonexistent in remote-first companies.

Daishiman · 20 days ago
Outsourcing has been happening since the late 90s and back then there was already chat and global conferencing with software-defined phones.

The global job market remains the mostly same: top talent gets paid top dollar globally. A lot of first-world markets command a particular premium and incentivize immigration. Some people will not move no matter what but will still get very high salaries.

A lot of offshoring fails. The offshoring that works isn't newsworthy and nobody hears about it. A lot of software that gets shipped is crap.

hurrrr · 23 days ago
This is a bit naive. Why are the same companies that do RTO starting to replace SWE in the US with counterparts in India/Poland/Romania?
msgodel · 23 days ago
Why isn't the company there already? America is not the cheapest nor friendliest place to run a business and if there's cheap labor in a foreign country that could substitute for us why not move the business there?

Or alternatively, why are there no foreign startups built with this cheap labor competing with our employers?

esseph · 23 days ago
Because that's where the owner class is.

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deadbabe · 23 days ago
The premise of your argument relies on the idea that engineers are commodities, and any engineer is easily replaced with another engineer for similar results.

Unfortunately (for you), some engineers are just better than others. The right engineers on your team can make or break your company. It can mean the difference between being first to market with innovative game changing solutions, or putting out a shitty product filled with defects and poor design choices.

And experience has consistently shown that the best engineers tend to be American or American educated.

So yea, you can hug your fantastic offshore engineers tightly and treasure them. But the fact is if they are as good as you say, they should easily be commanding higher salaries that justify the kind of ROI they bring to a company. Why go cheap on the salary for an engineer who could 10x your revenue? If they're not being paid those high salaries, then you're exploiting them. And worse: they can easily be poached by competitors who offer to pay them twice as much as you, leaving you with the problem of finding new hires again.

Ray20 · 23 days ago
>Unfortunately (for you), some engineers are just better than others.

Yes, and most of these engineers are not in the US and are cheaper than engineers in the US.

The only reason engineers in the US have jobs is because employers, for one reason or another, believe that in an office environment under their constant supervision, workers work more efficiently.

When they stop believing this, engineers in the US will not work remotely, they will lose their jobs.

hn_throwaway_99 · 23 days ago
> The right engineers on your team can make or break your company.

Wholeheartedly agree with that.

> And experience has consistently shown that the best engineers tend to be American or American educated.

I call total bullshit on that one. I agree the culture of many Americans and American companies (e.g. taking ownership, more comfort with risk-taking/failure, willingness to speak up when things go sideways, etc.) contributes a great deal to American companies' success, and I've seen some instances of other cultural aspects being a direct negative - for example, I worked with some great engineers in India, but they would often tell me everything was going great right up until a deadline, when they'd then let out all the problems - there was clearly a cultural aspect at play that prevented acknowledging problems early.

But when it comes to raw engineering chops, it has not been my experience that American engineers are any better. Sure, many of the best engineers would come to the US because the potential rewards were greater, but we're seeing the impact of America's (or at least the current administration's) newfound distain for foreigners.

spicyusername · 20 days ago

    Still, stretched-thin HR teams say it’s the only way to handle thousands of applicants.
Then you don't get to handle thousands, you get to handle whatever you can handle.

We all have a responsibility to not participate in degrading the human experience, and part of everyone's job is to say no when they are being asked to do things like this.

marcosdumay · 23 days ago
Wait, it's lower but increasing faster?

All of that text and the data looks exactly like a reversal to the mean. And not even a strong one.

AtlasBarfed · 23 days ago
Although I have no direct knowledge of the implementation of these policies

People need to keep in mind that return to office is going to steadily be a more and more orwellian affair.

Monitoring of internet was always kind of standard at this point of course, and attempts to track users remotely for attention and activity were already partially in the works.

But one thing that was nice about having your home is that they can't put cameras and those types of things outside of an approved device.

You have no such assurances in office in office. They can monitor you every second of the day and now they have AI that they can apply to those data streams.

Governments of course desperately want these capabilities and will fund them to no end so that they can apply a AI agents to the fire hose of monitoring information that governments have at their disposal.

Corporations will be happy to pilot these in the environments that they have greater totalitarian control of over compared to "the public".

Combined with the massive unprecedented labor bargaining hammer that AI gives them, acceptance of this by the United States and Democratic workforces is inevitable.

And with that, it'll pave the way towards total societal monitoring and control.

ryandrake · 23 days ago
> But one thing that was nice about having your home is that they can't put cameras and those types of things outside of an approved device.

Don't give them any more ideas...

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