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bArray · 4 months ago
I think the main point is being missed here:

> Apple’s own Health app uses Critical Alerts for its medication reminders, so I assumed my use case would qualify. I submitted a request for access to the API, but it was rejected.

I think what is being developed is a competitor to a space that Apple are in and want to be more involved in, and that is why you will not get permission to use the necessary API.

LadyCailin · 4 months ago
That anti competitive stance has been working very well for Apple lately.

Deleted Comment

maratc · 4 months ago
I use "Apple’s own Health app" medication reminders and from what I can see, they do not use Critical Alerts. They behave differently from the app I use that prompts me of the sugar levels of a relative (that app does use Critical Alerts, and the difference is very clear.)
terabytest · 4 months ago
Critical alerts are available as an optional setting for medication reminders in the iOS Health app.
os2warpman · 4 months ago
I don’t know if a pill reminder app rises to the level of importance where a critical alert is needed.

There are only five apps on my phone, out of over a hundred, that use critical alerts.

PulsePoint, if someone near me is having a heart attack

Messages, if one of my kids is in trouble

Health, if I am having a heart attack

Home, if my smoke alarm is going off

ActiveAlert, my fire department’s dispatch notification app, which will tell me where to drive the ambulance if someone is having a heart attack

If I’m in a darkened theater and someone nearby needs cpr, my house is on fire, or one of my kids is in trouble I want the phone to make a sound.

I want someone else’s phone to make a sound if they get those notifications, too.

If it’s time to take their atorvastatin I don’t give a shit their phone better stay shut the hell up.

If someone’s calendar app slipped through the cracks and got permission to issue critical alerts, THAT is the problem, not the fact that a pill reminder app can’t.

Martinussen · 4 months ago
If I miss the dosing window by more than an hour or so it'll either ruin my sleep or ruin my day after lunch, I have responsibilities and can easily lose track of time for an hour or two while working or in meetings, so the iOS medication reminders are very useful to me personally, at least.

edit: though if I remember or see the initial reminder and log it, it obviously won't go off with sound. If it pings, I've basically always already forgotten.

xattt · 4 months ago
With all due respect and without knowing your clinical history at all, this level of sensitivity to a statin probably warrants a review of your med with your provider.
kalleboo · 4 months ago
> I don’t know if a pill reminder app rises to the level of importance where a critical alert is needed

Doesn't that depend a lot on the types of pills a person takes and their mental needs?

> If it’s time to take their atorvastatin I don’t give a shit their phone better stay shut the hell up.

I have it on good authority that some people's phones even make sounds when they get something as trivial as a phone call

TZubiri · 4 months ago
But not in dnd
BrandonSmith · 4 months ago
Now evaluate a glucometer.
os2warpman · 4 months ago
Bluetooth-enabled continuous glucose monitors are medical devices and have access to critical alerts.
Zealotux · 4 months ago
Why can't I, the user, give a special permission to a specific app to override the silent mode just like I can with my emergency contacts?
akimbostrawman · 4 months ago
Because you are always only the user instead of the owner with an apple device and software.
aziaziazi · 4 months ago
I understand and share your feeling, however I think OP question is interesting enough to deserve a more complete response. Trying to frame it another way:

Is that specific non-par feature voluntary from Apple or might them just didn’t thought about it yet? If that’s voluntary, what’s the logic that make them think it’s better for their business to not allow that feature?

jwatzman · 4 months ago
For do not disturb, you can: settings -> focus -> do not disturb has a section at the top for allowing specific apps or specific people.
logistra · 4 months ago
But that does not bypass silent mode. Critical alert does.
gambiting · 4 months ago
>> By this logic, even the Health app shouldn't be allowed to use it.

Apple is well known for giving their own apps permissions that no(or few) other apps can get - it's an unfair advantage and they keep getting slapped for it in courts but clearly not enough for them to stop doing it.

petercooper · 4 months ago
I could shorten this to "I can't understand Apple" much of the time. I love Apple products, but they do make some wacky decisions that surely make sense somehow (probably due to scale, regulation, or business aims) but the reasoning is entirely opaque nowadays. One thing I thought Steve Jobs did reasonably well was at least try to justify Apple's decisions, but they don't have anyone who levels with people in that way anymore.
uni_baconcat · 4 months ago
I have checked all apps on my phone. Besides Apple first party apps such as Home and Message, only one earthquake alert app has this level of notification.
nottorp · 4 months ago
You have functionality that is overlapping with something provided by Apple.

It's possible they will find reasons to reject your app indefinitely.

agos · 4 months ago
if that is so they could just say that they reject the app because it replicates built in functionality - it's a well known cause for rejection
nottorp · 4 months ago
They could be A/B testing.

Or more likely, Apple reviewers aren't paid so well and have 3 minutes to review each submission so they just reject for the first reason that comes up.

zug_zug · 4 months ago
Sounds like apple really needs a better review/appeal process, official set of standards, etc. Seems like it's bad for their ecosystem at this point.
threeseed · 4 months ago
a) They have an appeals process: https://developer.apple.com/distribute/app-review

b) Standards has been in place for over a decade: https://developer.apple.com/app-store/review/guidelines

logistra · 4 months ago
The appeals process does not apply to Critical Alert Entitlement requests, which must be submitted through the external form: https://developer.apple.com/contact/request/notifications-cr...