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Posted by u/millibar 5 years ago
Ask HN: How would you convince your friends and family to switch from WhatsApp?
As everyone must have seen today, facebook updated WhatsApps privacy policy to start sharing data collected from WhatsApp with other F*ckbook products.

I'd love to switch but by doing so I would be isolating myself from friends and family that use WhatsApps exclusively.

How would you go about convincing them to switch to something like Telegram?

Abishek_Muthian · 5 years ago
Steps, I've taken in order.

0. Removing myself from all active WhatsApp groups.

1. Setting the WhatsApp status to 'Message me on Signal or Email me' and not responding to non-important messages till they message on Signal or Email me.

2. When someone asks if we can continue our conversation on WhatsApp, politely informing them that I don't use WhatsApp and asking them to message on Signal.

3. Setting a Tasker auto reply for WhatsApp, informing the sender that I'm not available on WhatsApp and they have to message me on Signal or Email me.

3.a. Updated the reply message with 'My WhatsApp account will be deleted on Feb 8 for not accepting new T&C' and has set the status as such too.

4.Setting Signal as the default SMS client (Can invite people easily via SMS, perhaps added protection against SMS exploits).

selfhoster11 · 5 years ago
Uprooting and going away with no warning, and then refusing to communicate unless it's not from an old platform sounds is a perfect recipe for being seen as awfully arrogant.

The issue here is that it's a sudden approach. Humans are creatures of habit, and shifting interpersonal relationships slowly matters. This is not an API migration to a new provider where you push a commit or two and it's done. If you explain why, then the other person may even sympathise. If you don't, you will be seen as unreasonable and puritanical.

Abishek_Muthian · 5 years ago
Hence I included 'Politely', I should have also included I've been doing this for ~ 2 years.

My primary mode of communication is email, 100% for professional communication. Yes, there are people who are offended when I impose such communication criteria and I've lost business opportunities.

But thoughtful communications due to non-real-time nature of email has qualitatively increased and not having to touch the phone often has resulted in better physical and mental health(the whole reason for me making these major changes in first place)[1].

[1]https://news.ycombinator.com/item?id=25619584 (Related comment on another thread with more details and a good counter opinion).

boogies · 5 years ago
To me it seems to be being somewhat intolerant. Which is a powerful way for minorities to effect change. https://medium.com/incerto/the-most-intolerant-wins-the-dict...
crazydoggers · 5 years ago
How is it arrogant to dictate personal boundaries? If your not comfortable using a messaging app, you don’t have to use it.

Why are you suggesting that everyone needs to bow to peer pressure or they’re arrogant?

If I suddenly decide one day I don’t want to drink alcohol but all my friends do, if they see me as arrogant because of that, that’s their problem, not mine. I’m under no obligation to slowly stop drinking because of them.

millibar · 5 years ago
I like this. Didn't realise it was possible to set up auto responders on WhatsApp via Tasker.

Thanks for this :-)

superkitty · 5 years ago
Interesting..What is Tasker? Do I need to download and configure it on the phone device?
tkinom · 5 years ago
Do we need a webbrowser base proxy for WhatsApp to Signal (and other chat platforms)?

Run it on webbrowser at home / cloud instance and proxy msgs but drop all FB trackings?

Any pro/con to this approach?

Abishek_Muthian · 5 years ago
If you are ready to put in a separate instance to handle WhatsApp, then a separate mobile with Tasker to forward the WhatsApp message to email or other client is the easiest thing to do.

If not separate hardware, Android VM or Anbox would theoretically work but would be of more hassle considering WhatsApp actively detects 3rd party ROMS and android VMs/Anbox are not generally stable.

domano · 5 years ago
Back in the day Signal (i think it was named differently too back then) could encrypt SMS.

After they removed it due to lack of active users i gave them a bad rating on the play store only to return because i dropped my mistrust of them as a middleman.

mister_hn · 5 years ago
I would be careful with 4a.

Setting it as default SMS client prevents to get 2FA tokens from applications like Amazon, Dropbox, Paypal, or at least, they come with a huge delay.

Abishek_Muthian · 5 years ago
How come? SMS client functions independent of the GSM stack, I haven't faced any issues due to Signal being the SMS client for several years now.
Ansil849 · 5 years ago
I have stopped communicating with friends and family who try communicating via insecure apps. I send a response saying I will only read Signal or similar messages from them.

Some think this is a hardline, but my security is important to me, and true friends and family need to respect that.

It's kind of like how my sister is vegan, so when she comes over for dinner, I cook vegan dishes for her. I respect and accommodate her lifestyle choices, and she does likewise by communicating with me via my preferred medium. Conversely, for example, I no longer talk to one cousin because he ignored requests to use a safe messaging app, and that is OK too.

pilooch · 5 years ago
This works fine until a point in life at which communicating with others and answering to others, meaning you are available for them, whatever the app, is more important than anything else.

Not meaning to not boycott such apps with those you can, just giving another pov from elsewhere in life. Most of my phones are rooted and without google for years, but sometimes...

Life is short, human communication is deep and fragile. Tools do change, renew and improve, while as living humans we get older ;)

sjs382 · 5 years ago
> meaning you are available for them

I agree. That's why I'm available on 3 platforms that cover everyone I'm in contact with (phone, sms and email) and I can be choosy about any others I'm on.

tmpz22 · 5 years ago
Does your family's threat model actually include targeted surveillance by US intelligence agencies? There are many reasons to switch off whatsapp, but I don't believe it should be considered insecure unless you are a journalist, activist, or citizen of a country with severe oppressive regimes: China, Iran, Saudi Arabia, Turkey, Russia, etc.

If your threat model DOES include US intelligence agencies, you shouldn't use almost any mainstream browser, most protocols (including https://), social media (including HN), etc...

fsflover · 5 years ago
> but I don't believe it should be considered insecure unless you are a journalist, activist, or citizen of a country with severe oppressive regimes: China, Iran, Saudi Arabia, Turkey, Russia, etc.

If only those people will try to have privacy, it will be much easier to target them. Everyone should have privacy to protect them. It’s sort of like freedom of speech is necessary not just for journalists, but for everyone, even if you have nothing to say.

thefz · 5 years ago
This is just a more convoluted "nothing to hide" argument.
fsflover · 5 years ago
> If your threat model DOES include US intelligence agencies, you shouldn't use almost any mainstream browser, most protocols (including https://), social media (including HN), etc...

No, you can simply use Qubes OS and use whatever software you want in disposable VMs and perhaps have several identities. It works for me (or so I hope).

grawprog · 5 years ago
>surveillance by US intelligence agencies? There are many reasons to switch off whatsapp, but I don't believe it should be considered insecure

Well, I consider getting targetted facebook ads based on the content of my whatsapp messages to be insecure.

Being secure also means secure against the company that created/provides the software also.

bromonkey · 5 years ago
How secure something is doesn't change based on the threat model.
ketanmaheshwari · 5 years ago
Add India to that list of regimes.
PaulKeeble · 5 years ago
I did the same, I think I just stopped receiving messages!
dominotw · 5 years ago
My parents are not too tech savvy to install and use another messenger app. I installed watsapp on their phones when i was in India last time. Even if i can go there and install signal for them, I wont to do that.

This is ok tradeoff for me. Its fine. Being able to video chat with my parents trumps everything else.

JeremyNT · 5 years ago
I do this as well. I never used WhatsApp and I'm not inclined to use it.

Most people who really want to communicate with me via an IM service acquiesce and install Signal.

I think people overstate how difficult it is to get somebody to install Signal. I've got a 100% conversion rate amongst my extended family.

dave_sid · 5 years ago
In the old days people used to write letters and send them in the post. Imagine that. Anyone could hack into a letter, and they were rarely even ever encrypted. Scary.
yumraj · 5 years ago
Yeah but no one kept tabs on who all you were sending letters to and who all were sending letters to you, and what you were writing in those letters and so on so that they could show ads to you...
dave_sid · 5 years ago
But then again things were better back then. Actually I’d like to go back there now.
davidhyde · 5 years ago
I’ve changed my profile photo to a photo of Signal next to its logo along with a short message asking people to contact me on that medium. That way Facebook gets dirty data (an incorrect profile photo). I recon that people pay more attention to profile photos than status messages too.

Then to win whatever argument they fire at me I reply with something like “Thanks for your insight Dave but I’m not asking you to quit WhatsApp. I’m just asking you to use Signal for our group chat and to keep in touch with me. You are welcome to use WhatsApp to keep in touch with others. I’ve done my research, I know what they are doing at a technical level and have decided to stop using WhatsApp.” A statement like this opens up very few avenues for argument because you are not directly accusing the other person of being ignorant. So they will not usually feel the need to defend themselves. You are merely informing them of your preference. They may feel the need to remind you of their argument and the best way to reply to that is to paraphrase their argument accurately even if you don’t agree with it. I know it’s mean and manipulative but arguing about privacy is just a waste of time IMO. Some people get it, some just don’t. Leave it be.

gtirloni · 5 years ago
Nobody will give a damn about the privacy changes. You've got to convince them based on other features like stickers, video playback and other "exciting" things.
dharmab · 5 years ago
There's a reason the first line in every iOS changelog is all the new supported emojis.
selfhoster11 · 5 years ago
Even if you do give a damn, it's realistically impossible to shift your entire immediate network to something outside of WhatsApp to a dual communications stack. This is why IPv6 adoption has been so slow - IPv4 "works already".
skinkestek · 5 years ago
Or just the fact that is extremely much better in all ux departments:

- the app is now so much better that I was confused last time I used WhatsApp (I also think WhatsApp must have gone backwards, it was better before, wasn't it?)

- better admin tools for groups (mute, disallow stickers etc)

- disappearing chats. More convenience than security IMO but still something I use with my wife. I always lock my phone, but she lets our kids borrow it sometimes and I'd not to share everything we tell each with the kids :-)

- scheduled messages: remember lunch Lisa!

- and for your geek friends: actually open source, multiple client goodness. And APIs. And bots that you can create yourselves.

godelski · 5 years ago
I think you get the nerds with privacy. But you get others with the network effect. So you get the nerds first and that helps build your initial base that helps expand your network. Get your DnD or boardgame group to use Signal. Then get other peers, then get family. The problem of converting people is the network effect. Similarly the solution to converting people is creating a network.
Krasnol · 5 years ago
I had 3 people giving quite some damn about it today at work. Got them all to switch to Signal :)

And it seems like may others do too: https://twitter.com/signalapp/status/1347240006444675072

millibar · 5 years ago
Yeah, the real selling points seems to be around the features. But i don't think people care enough about all that if majority of their friends are on WhatsApp.
worg · 5 years ago
In my country (Mexico) it'll be pretty much impossible, everyone uses WA/Messenger (both FB owned) many businesses/stores have support via those channels (and that support is almost always faster than calling them) Also my appartament building has a WA group where people notifies important stuff. And to add insult to perjury most data plans include WA/Messenger/FB free. I tried years ago (2014-15) to stay telegram only and eventually I had to give up.

edit: typo

millibar · 5 years ago
yeah, sounds like an impossible situation to get our of over there. also sounds like facebook have essentially monopolised messaging services in Mexio. I also read something similar about Brazil too.
BrandoElFollito · 5 years ago
Yes, someone from Brazil said exactly this (that WhatsApp is a utility, to use their words).

I am French and we do use WA a lot but only on a social level, not (yet?) as a way to contact businesses.

novaRom · 5 years ago
Same in Italy. It's really crazy how much control FB has in many different countries.

Deleted Comment

b0ner_t0ner · 5 years ago
Could be worse like in Myanmar where Facebook IS this internet.
mbesto · 5 years ago
I just did it with my family, who use FB and know at a high level why FB is bad. Here's what I said:

"WhatsApp is now sucking all of your convos (including baby photos, etc.) into Facebook with their recent policy update. We're switching our family group chat to Signal".

My mom, who's nearly 70 did it almost instantaneously.

EDIT: My parents began to understand why FB is bad by reading books and watching documentaries. Those spooked them about how harmful it is for kids. So the "think of the children" might be a good motivator too.

nostromo · 5 years ago
That may be a good motivator, but it's not true. The content of the messages are not going to be "sucked up into Facebook." The content of Whatsapp messages aren't accessible by Facebook.
nicoburns · 5 years ago
> The content of Whatsapp messages aren't accessible by Facebook.

You don't know that. Sure the messages are (claimed to be) e2e encrypted. But key exchange goes through Whatsapp (Facebook) servers. So they could give themselves access easily enough if they wanted to.

hutzlibu · 5 years ago
"The content of Whatsapp messages aren't accessible by Facebook."

How do we know for sure?

It is closed source. We have to rely on reverse engeneering or whistleblowers inside FB.

fakedang · 5 years ago
All media content damn well is sucked by FB. Read the TOS.
mbesto · 5 years ago
> That may be a good motivator, but it's not true.

Technically, maybe not, but do the semantics really matter here?

baq · 5 years ago
so how does the client show you messages? does your phone's display decrypt your messages?

those messages are absolutely going to be sucked by facebook in some manner - either exactly like messenger (i.e. full mitm) or at least some keywords, object identification in photos/movies, etc.

shafyy · 5 years ago
I did something similar and already convinced my immediate family and 5 other people to install Signal. Let's see how this goes.
ublaze · 5 years ago
I started using Telegram a couple of years ago to prevent my "online status" on Whatsapp being visible to everyone.

Just start using both, and convince a few close family members (spouse/parents) to start using the app. People cannot be forced into using a new product. On the other hand, they will automatically use the better product if their network is on both.

Now my parents and partner are comfortable with both Whatsapp and Telegram. They use Whatsapp more heavily than I do, but they can comfortably use both. Since Telegram is better (from a product perspective), they also use Telegram when talking to each other.

IMO we can't tear down network effects easily, especially when the negative consequences of using one of the products is seemingly non consequential. We just have to move brick by brick.

axiom92 · 5 years ago
>I started using Telegram a couple of years ago to prevent my "online status" on Whatsapp being visible to everyone.

FWIW you can just disable this in the settings.

switch007 · 5 years ago
You can't hide when you're actually online.
Franciscouzo · 5 years ago
No you can't, you can only hide your last seen status.
nunodonato · 5 years ago
I stopped worrying about convincing. I joined other platforms to help others see I'm available (signal and telegram). more and more people are joining them too, so its good that you are there so others see you as well.

as for the rest, I let them handle the inconvenience of having to call/email me stuff... sometimes they dont, and thats fine, I just dont bother. if its important, people find a way.

millibar · 5 years ago
Good point. The inconvenience to other is probably what i was worried most about but that is probably more their problem then mine