Why? Getting to "the future" isn't a goal in and of itself. It's just a different state with a different set of problems, some of which we've proven that we're not prepared to anticipate or respond to before they cause serious harm.
We've had a few customers baffled by the no-tipping policy, and still insisting that they leave a tip. Some even left cash on the counter or on the table. We had to chase a few of them down to return their money. Also, some customers seem to think that the screen froze at the very end because it didn't ask for a tip.
While it has been strange to see some customer's determination to leave a tip, I think overall it was well received by the great majority of people that just didn't say anything about it and made a mental note that the prices they see on the menu is what they'll actually end up paying.
We will probably need to highlight that we pay a higher wage for baristas & cooks to account for the lack of tips, and give customers an option to donate to a charity if they still wish to part with additional money.
I do believe that the incentive tips provide for employees to "act" friendly to customers can be transferred over into a review/feedback program, which is what we will be testing out. If customers rate their order and interaction with the barista to be satisfactory, a bonus payment will be made to the baristas on shift. Once we introduce this, I'll share the results.
60-80% of the cost base in many F500s is bullshit (exceptions exist. FMCG, any industry where physical products make up their balance sheet. Not salaries). Any excuse to avoid returning money to shareholders.
Everyone quietly acknowledges. If say, Visa, really tried, they could cut the cost base by 50% and achieve the same output.
Carl Icahn style shareholder activists have a point.
Forget tech companies. Most public companies are a conspiracy by VPs/C-suite/board.
The difference with tech companies is Google feather-beds its EMPLOYEES with free food.
From a pure capitalist standpoint. You could run Facebook's business on 20 billion USD in costs. Their cost base is enormous because Z has ZERO interest in cutting costs.
He's in it for the ego/vanity. Same as every other F500 CEO/Chairman.
Ego is the driver, not the balance sheet.
- We should go for something akin to universal basic income? Given we could produce a bunch of output with very few people (I guess at that point it's more and ideological question of if these few people that get to stay + shareholders are going to get all that value rather than someone else) - People that are talking about "productivity growth" has declined the past 20 - 40 years, are probably wrong and we have seen productivity growth, we've just filled it up with useless stuff and made up jobs? - It also sort of implies that some of the projects that Google and Meta has taken on even though not financially sound right now haven't produced any value for humanity (and I fully understand that in a capitalist society; profits are the way we value things). I think they have and a lot do (like long tail stuff like producing knowledge, producing open source tech, driving tech that while not mature now, will explode in the future, VR + self driving comes to mind)
Another thing that comes to mind when it comes to founder driven companies doing whatever they want is all the Elon Musk companies. He has also made a bunch of crazy bets that "value"-companies would def not have made.
As others have pointed out the Tesla isn't a great example either because building a car is still 100x easier to do than building aircraft, let alone supersonic planes.
"Unexpected Insights" and "A new research breakthrough from some other field" seems to be handy wavy. A supersonic jet breakthrough is not something that can be discovered in a dorm room. It requires millions in research and expensive materials to build and test against.
- Cruise + other self driving car companies (obv also a bunch of software, maybe even software focused, but looking at Waymo, they developed all their own hardware, LIDAR tech etc.)
- Commonwealth Fusion + a bunch of other fusion startups (obv they haven't really gotten to a product yet one could argue, but a bunch of breakthroughs in high powered electro-magnets has been made)
- Heart aerospace - electric planes
- Canvas construction - robotic plastering and painting for construction.
While supersonic flight has been proven, albeit not economically viable, it's still something that has been done, and done like 40+ years ago. It's not really on the "fusion power"-levels of difficult. But sure, I guess on could argue both sides equally well :)
In regards to research breakthrough, sure they were handwavy at least as it relates to jet engines capable to support supersonic flights. I don't have any sources but I have little doubt that jet engine / material breakthroughs has been made since the 80:s.
- Anyone of IBM, Microsoft or Yahoo could build a better (quicker and cheaper) search engine than what a bunch of new grads from Stanford can (Google)
- Anyone of the car manufacturer can build a better (quicker and cheaper) electric car than a software millionaire (Tesla)
I don't agree with the statement, I think there are numerous reason people embark on ambitious project that incumbents "could" do, but are not doing;
- An unexpected insights,
- A new research breakthrough from some other field
- Collecting a bunch of the most bright people coming up at the same time in the field (Mueller for SpaceX comes to mind for instance) etc.
But most of the time it's just that it's not really in their business to do a 100 million dollar - 1 billion bet on something that risky, they are in the business of returning like 7 - 10% a year to their shareholder, not producing 5x returns (like the VC/startup business).
Which is fine. I block plenty of people. I also mute people, because a block carries a message. And if I found myself in role that gets considerable scrutiny, I'd probably reevaluate my entire approach to social media.
But, yeah, blame the players and not those that could shut down the game any time they like.
Let people put up a small deposit as well for getting a place in the queue, and it'll be deducted whenever you buy the machine. Keep the deposit if you cancel your place in line. Would incentivize less manipulation as well.
I've been trying to get a PS5 for 2 years now, and I refuse to pay some scalper 200USD more than market price, out of principle. (But I guess that is also why I still don't have one :) )