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dvtrn commented on Amazon employees push CEO Andy Jassy to drop return-to-office mandate   cnbc.com/2023/02/21/amazo... · Posted by u/mmurph211
plorkyeran · 3 years ago
I guess the obvious question is that if no one on your team is in the same office as you, who will even notice if you don't show up to the office? As long as your direct manager is on board, it seems easy to just disregard the RTO requirement and keep working from home.
dvtrn · 3 years ago
who will even notice if you don't show up to the office?

They don’t have to “notice” it. They don’t even have to see it.

Do you have an access badge to get into your company campus/building/suite?

My last job started tracking access badge activity to monitor and enforce RTTO compliance.

Found it funny to get nagged about not hitting the required minimum number by a boss who lived four states away.

Laughed all the way out the door and into a new company whose policy is “if you wanna wfh, then wfh. If you want to come to the office, be our guest.”

dvtrn commented on We invested 10% to pay back tech debt   blog.alexewerlof.com/p/te... · Posted by u/hanifbbz
andrewstuart · 3 years ago
Trouble with this is you need to explain why you touched a bit of code unrelated to the current Jira ticket.

And if you have to explain that alot then you become a problem to the team lead.

dvtrn · 3 years ago
If I had to justify myself every time I took the basic initiative of fixing errant, problematic or poorly performing code just because it wasn’t ordained and blessed for me specifically I am out the door SO fucking fast…

Happy to have discussions and elucidate to others the change, and make whatever documentation necessary available, but if some leader somewhere things I’m a “problem” for merely having done the work…okay, let me solve that problem too: bye.

That’s an environment with serious trust issues manifesting as micro-management and I’ve got a severe case of post-micromanagement-stress-syndrome.

dvtrn commented on Write better error messages   wix-ux.com/when-life-give... · Posted by u/noch
chillfox · 3 years ago
Pretty sure his problem was he got contacted about an issue he considers uninteresting, and his preferred solution is the user stops behaving like a human.

Reaching for the easiest way to solve a problem first is a very human thing to do, and in this case he was easier to contact than opening up a browser and reading an article that presumably is written in the same kind of language as the error message.

dvtrn · 3 years ago
I’m left wonder at what point does the “give a man a fish/teach a man how to fish” method of pedagogy apply in terms of ‘acting like a human’ in this context?

Asking as someone who otherwise generally agrees that there are some truly poorly written errors and exceptions out there, but has also been on the admittedly frustrating end of the constant requests for help deciphering error messages that were very plainly stating what the problem is for someone who didn’t even try looking for the fishing rod.

dvtrn commented on Write better error messages   wix-ux.com/when-life-give... · Posted by u/noch
ckozlowski · 3 years ago
I think you're spot on, and I made a similar comment above.

It's easy to say "they can figure it out". Sure, in a restful state. But the people we're asking to take action already have a lot on their plate. Using plain, conversational language whenever possible with exceedingly clear steps means less mental exertion on the receiver. And since we need their help, anything we can do to make it easier on their end helps us.

dvtrn · 3 years ago
These are fascinating responses to me, as with the example given my mind first went to someone for whom English is a second language. that group having trouble with this message I would understand, or at least have an easier time understanding having trouble, if even a very little amount.

For someone who was born speaking English and spoke it their entire lives, the example provided couldn’t possibly be more to the point in my opinion.

Though I agree overall with the general idea and that yes there are some pretty baffling and downright awfully written error messages and log entries that take a minute to grok (I just don’t think the example replied to is one of them).

dvtrn commented on Write better error messages   wix-ux.com/when-life-give... · Posted by u/noch
zagrebian · 3 years ago
This just means that the error message needs to be more clear. For example, after the error itself, it could give direct advice: “PERFORM THESE STEPS: You must define ENVVAR. Go to <wiki link>. Set ENVVAR to a proper value and restart the service.”

Notice the direct language. It reads like an order. The less direct the message, the higher the chances that the user will not act upon it.

dvtrn · 3 years ago
I’m not seeing how what the message already is any less direct or clear than what you’re saying it should be? It straight up tells you it can’t find the var and what to do about it.

Can you help me understand what isn’t clear about the message as is, or maybe point out the ambiguity to someone who just isn’t seeing it? I want to write better error messages but I share the frustration of the above poster. The message tells you specifically what to do, but you’re coming back saying it’s not clear.

dvtrn commented on Ask HN: What do you think when companies ask for gritty people?    · Posted by u/xupybd
PenguinCoder · 3 years ago
That recent post here made me think:

* Why another hiring ad again on HN for this company! I'm tired of seeing them here

* Looked at the job openings anyway; see openings for Sales and Interns. Why in the fi** is it on HN?

They're on my shit list of employers to ignore.

dvtrn · 3 years ago
I have had a similar thought but brushed it off as probably just me going through recency bias, but it does feel like I see their job posts a lot more than many others?
dvtrn commented on DVD Bouncing Logo   google.com/search?q=dvd+b... · Posted by u/mariojv
eyelidlessness · 3 years ago
If you haven’t already checked out other work by Zim creator Jhonen Vasquez, his comics Johnny the Homicidal Maniac, and Squee, are excellent and full of very similar weird humor.
dvtrn · 3 years ago
Very familiar, I’ve got hard copies of both plus Filler Bunny! Huge fan.
dvtrn commented on DVD Bouncing Logo   google.com/search?q=dvd+b... · Posted by u/mariojv
pengaru · 3 years ago
That watches like live-action reenactment of an OG Invader Zim scene.
dvtrn · 3 years ago
Man Invader Zim, haven’t seen that referenced in a long time, that little cartoon was the perfect kind of weird for its time.
dvtrn commented on FB feed is 98% suggested pages and barely any friends' posts   old.reddit.com/r/facebook... · Posted by u/Erikun
pfortuny · 3 years ago
Ordinary people put up with a lot of inconvenience just to stay connected (in some way). This is why fb has not collapsed yet.

I left it years ago when I realized it was just annoying me.

dvtrn · 3 years ago
I made the conscious effort before leaving Facebook to trade phone numbers, addresses and birthday dates from the people I wanted to really wanted stay in touch with, and put them in my phone. This was all within the last three years.

I’ve sent birthday gifts in the mail, and I’ve gotten gifts in mail from these very people.

Sometimes, when I wonder where the convenience that gets talked about in the context of Facebook and “staying in touch” ends and a more delicate form of “you’re probably not as close to some of the people on your friends list as you think” (which was absolutely the case for me) begins.

It took really minimal effort on my part to find other ways of staying in touch, but I think maybe the key is you have to WANT to stay in touch with people?

Just a shower thought.

dvtrn commented on Build your career on dirty work   staysaasy.com/career/2022... · Posted by u/Tomte
mkl95 · 3 years ago
> So you’re in the on-call rotation, now what? Make pages approach zero. You can do it. Trust me, you can make pages trend towards zero. Many have done it on teams at the highest-scale companies in existence.

How about people own up to their mistakes instead of relying on random Joe who happens to be on call to fix it? I have been burned too many times by write only code written by some coworker who wants nothing to do with it. This is not just an on-call issue btw.

> Apologizing to angry customers

This is a terrible idea. Just because a customer is angry it doesn't mean you should apologize. SaaS customers are angry all the time because some 3rd party integration is returning a 5xx error.

dvtrn · 3 years ago
How about people own up to their mistakes instead of relying on random Joe who happens to be on call to fix it? I have been burned too many times by write only code written by some coworker who wants nothing to do with it. This is not just an on-call issue btw.

Sorry for my french but

Jesus fucking christ, thank you.

I was being woken up constantly at last job due to a bug in the application because I was the Devops guy and this is exactly how I was treated. I spent weeks finding contributing causes to frequent failures. Gathered all the evidence I could find and begged for a fix, I scheduled calls with the product team; I poured over documentation and diagrams “this is the problem, this is inherent to the way these requests are being made, until it’s fixed we have no choice but to throttle the app”. I recorded a ticket each time I got paged and linked back to the team who owned the feature.

What was infuriating in the end was finally being told that they knew about the problem long before I brought it up and even HOW to fix it; it was just consistently being deprioritized by people who had the means to influence the decision on “fix this” or “write new shit”. Eventually I just suppressed the application in PagerDuty and stopped waking up whenever it would fail.

SLA slipped, customers complained, I find myself in a meeting being asked very aggressively “what’s being done about this and why are you ignoring PagerDuty?”

I said I wasn’t ignoring PagerDuty and presented a log of 20 something tickets I created linking back to the original “Please fix this request”. I told my leadership “I’m not the one ignoring this problem, I have been trying to get this addressed and prioritized for months”.

Laid off a month later. It’s becoming a growing reason why I want out of Ops and never want to return to it: companies hiring Ops people and treating us like the kitchen sink for work the company is too lazy to actually address and properly prioritize through staffing, planning or both.

u/dvtrn

KarmaCake day5002April 19, 2018
About
will code for cereal. Drives a Honda. Takes Jean Baudrillard way too seriously.

this isn’t my only account. or is it?

No it is. (it’s not. probably.)

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