The entire business model was people being willing to buy things “site unseen”. This is not how people shop. Seeing is an important part of the experience.
Also, these losses are staggering. And yet they are still selling these things. I just bought one for the kids dorm room.
One other reason is that the quality of Amazon listings has really nosedived over the last decade. There are too many spammy merchants in the marketplace now. You cannot just trust the name or description - you need to look at the reviews (or other websites) these days before you feel confident about your purchase.
It’s a classic case of mismatched incentives - the Retail org is just focused on increasing sellers and listings because they have reviews to bail them out, but Devices really need quality results which Retail is not motivated to provide. Their recent focus on mimicking Temu and Shein is only going to make things worse.
I understand the court decided this wasn't okay. That aside, how was it hurting working authors?
> However, the Internet Archive expanded its library project during the covid-19 pandemic. It launched the National Emergency Library, allowing an unlimited number of people to access the same copies of ebooks. That’s when the publishers banded together to file the lawsuit, targeting both online libraries.
The digital copy could be checked out by many people at the same time.