It doesn’t work. These automated systems are flagging a (presumably) benign site and an article yesterday regarding their $5M lawsuit for running a scam ad on their SERP for “Coinbase support” suggest the automated systems can be bypassed too.
I’m not saying automated detection can’t be a part of it, but we shouldn’t accept companies automating away decision making as if computer-derived errors are acceptable.
The larger point is that Google isn’t exactly strapped for cash. They could hire an army of reviewers. They just don’t.
> They could hire an army of reviewers. They just don’t.
They may actually do that too, but perhaps there are thresholds that must be met for something to reach a reviewer. I have some sympathy for Google here as I work on email security in a high-volume environment. ML is one tool in the box, and human reviewers are another. Everything is a tradeoff between resources, false positives, and false negatives.
At least my organization's customers can contact support if something is going wrong, but for people trying to legitimately use Google Ads, it can be an extremely frustrating situation of shouting into the void. (And getting boilerplate support answers back from the void.)
If I'm correct, changing your domain might help in that machine learning algorithms consume tons of signals and maybe altering that particular one would push your site under the "bad" threshold. But it might not do anything. It's a super frustrating problem. I hope you can stumble onto a solution or find someone at Google willing to help.
Deleted Comment
I heartily recommend that podcast. Even if you're not all about startups, I think it's fascinating that they give you a first-hand look into the subjects' attempts to start their company, with recordings and interviews about things as they happen, rather than in retrospect.
It does illustrate (duh) that by not encrypting their wireless coms, their system is vulnerable to straightforward reverse-engineering of the RF protocol.
It also illustrates that this vector isn't much of a threat for your average burglar.
However, between the two threats, it wouldn't take a genius entrepre-thief to make a simple device and sell it to thieves (like the ones that exist for some cars).
A million customers someone said?