Can I take a moment to complain about Anthropic's insistence on using a magic email link for login in the year 2026? It's so unnecessary. Please, anthropic team. Just allow us to user username/password/2FA.
Oh yes, upvoting, my top annoyance with anthropic too, email links are a bit ridiculous as a login mechanism.
Anytime I have to login again, it’s the ridiculous dance of figuring out what surface I’m logging into and how to get the magic link to open there, and not mistakenly somewhere else. Never a problem with openAI - input password and 2FA - done, logged in.
I'm not a fan. But what Anthropic SHOULD have done is use plain ol' SSO. Google, GitHub, Microsoft, etc. logins with the option to do this magic link stuff. The third party auth providers would use passkeys at the user's discretion.
On iOS and macOS 2FAs are auto-populated for you, and of course also your saved login and password. You don't need to leave the page and open other applications.
This is by far the most common sign-in UX. So is there some security benefit in the email link sign-in?
TOTP works just fine and you can save it in a password manager if you like. Email links don't allow me to use a keyboard shortcut to login, instead I have to open a new tab and click around for a magic code/url.
I'd like to think I am pretty security conscious, but I still don't get the obsession with magic links (and passkeys). This is the one thing where I think I disagree with most of the industry. I thought forgetting passwords was a solved problem. I thought 2fa is much faster than searching for the last email for X provider the maybe takes 1 minute to arrive, requires retries and high tend up in spam? Some one please help me get on board.
Anthropic's domain usage (there's claude.com, claude.ai, console.anthropic.com, platform.claude.com, claudecode.io forwarding to codeagents.app which errors) and authentication approach have been lacking a lot; hope this isn't a verdict on their use of agentic coding.
Example: I had two orgs with similar names, one I set up myself and another my employer set up. Logged in via SSO. Once I deleted the one I created myself, I could not log in anymore with the notice that the org was scheduled for deletion. Could also not contact support as that required a login. Only when the org was deleted after a week and my employer deleted me and reinvited me I could access it again.
Quite the shitshow for a company worth a couple hundred billion.
Hey folks, I'm Palcu from the reliability engineering team at Anthropic. I just posted a small retro on the status page:
> Between 14:17 and 17:11 UTC, our primary application database experienced severely degraded I/O performance following a routine maintenance operation, causing slow or failed requests on Claude.ai and preventing new or refreshed sign-ins for Claude Code and the Console. API traffic via Claude Developer Platform was unaffected.
I feel like this is a pretty big fumble for Anthropic. I don't mind waiting 30 minutes or so for a service that's having issues. But, around the 2 hour mark, I start researching alternatives. I think like almost every other developer I've been working on my own AI assisted project management system. It was built around Claude Code, but now I'm using my down time adding in support for Gemini and Codex.
per ChatGPT, it becomes cost effective (against the $200/mo usage tier) to acquire an RTX 6000 Pro if heavily (+8 hrs/day) after around 2 years (at $0.20/kwh which is lower than cal residential rates). I am interested in alternatives too but I haven't found anything close to Claude Code.
Moving fast, through the dark, wearing wiley coyote jet-powered roller skates, while simultaneously somehow gathering and smelling many previously undocumented specimens of rose along the way.
Not too surprising that stuff is often broken. I just wish it was more often broken in my favor!
(This wish is not abstract - my account had been bugged for 8 months+ to not experience any weekly usage metering. It only fixed itself a few days ago when my annual bill came through).
> (This wish is not abstract - my account had been bugged for 8 months+ to not experience any weekly usage metering. It only fixed itself a few days ago when my annual bill came through).
These reliability issues are starting to feel like a pretty big indictment of their product, which they are presumably using to write their software and build their systems. If _Anthropic_ can't make Claude build reliable systems, what hope do the rest of us have?
I've wondered the same. Back when Antrhopic seemed like a niche alternative to OpenAI, I signed up for an account. Now that my company is using it heavily, I tried to change the account owner to on of the executives, and apparently that's not possible! It's also not possible to create separate work/personal accounts unless you have two different phone numbers.
There's a confusing disconnect between "we have this magic box that can write all the software we'd ever want" and their lack of basic account management functionality.
(Not really. That disconnect is because of something mature software engineers have known for decades - the bottleneck has never been the code)
It's not going to kill anyone to just switch to a different provider, even for just a few hours. Bad news for Anthropic if their users suddenly realize Claude Code isn't really that much better than the others though.
Readit News
This is by far the most common sign-in UX. So is there some security benefit in the email link sign-in?
TOTP works just fine and you can save it in a password manager if you like. Email links don't allow me to use a keyboard shortcut to login, instead I have to open a new tab and click around for a magic code/url.
This as opposed to my password manager filling in the password field within a second or so.
But they know it's terrible. The reason they do it is to make account sharing more difficult.
Example: I had two orgs with similar names, one I set up myself and another my employer set up. Logged in via SSO. Once I deleted the one I created myself, I could not log in anymore with the notice that the org was scheduled for deletion. Could also not contact support as that required a login. Only when the org was deleted after a week and my employer deleted me and reinvited me I could access it again.
Quite the shitshow for a company worth a couple hundred billion.
> Between 14:17 and 17:11 UTC, our primary application database experienced severely degraded I/O performance following a routine maintenance operation, causing slow or failed requests on Claude.ai and preventing new or refreshed sign-ins for Claude Code and the Console. API traffic via Claude Developer Platform was unaffected.
https://status.claude.com/incidents/jm3b4jjy2jrt
Sorry again, thanks for bearing with us as we're dealing with the influx of new users and scaling up all of our systems.
Having to wait for a Distinguished Engineer named "Claude" to come back from their 2 hour break to fix their issue.
Not too surprising that stuff is often broken. I just wish it was more often broken in my favor!
(This wish is not abstract - my account had been bugged for 8 months+ to not experience any weekly usage metering. It only fixed itself a few days ago when my annual bill came through).
Rare self-confession so openly?
There's a confusing disconnect between "we have this magic box that can write all the software we'd ever want" and their lack of basic account management functionality.
(Not really. That disconnect is because of something mature software engineers have known for decades - the bottleneck has never been the code)