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Posted by u/thesuperbigfrog a month ago
Ask HN: Who Is the Best Paid Email Provider? Why?
In your opinion, who is the best paid email provider?

Why are they the best?

commandersaki · a month ago
Like someone else said best is subjective.

I prefer Fastmail.

They have a great web interface that knows how to properly deal with (catch all) aliases including using the proper address to reply.

They do DNS hosting.

They do WebDAV/Files hosting including being able to create unique shareable links to files and/or dirtree style websites or picture galleries. I've found it all very useful.

I also like their rules filtering which let's you do custom sieve code that I have found pretty handy.

Been with them for 12 years now and they've been consistently great. Before that I was hosting my own mail service using Cyrus IMAP (and since FM is the biggest contributor to the Cyrus suite, that's how I had learned of them).

ost-ing · a month ago
But it’s an Australian company that is subjected to draconian encryption and surveillance laws, so if privacy is important maybe not the optimal choice. https://www.fastmail.com/blog/access-and-assistance-bill/
commandersaki · a month ago
True, but email is unencrypted anyway, so pretty much any provider can comply with a legal request and hand over email.

But agreed the TAA bill is pretty bad as that means the company receiving the notice cannot disclose the fact that they've been requested to assist.

As far as email goes, I wouldn't use it for any private conversation. There's better tools for that.

Deleted Comment

wnissen · a month ago
I chose Migadu because they seem to be genuinely helpful and are very affordable. I probably would have gone Proton but they don't support forwarding.

The downside is that downloading messages is fairly slow when you have 10-20k messages in your inbox. And the webmail is fairly primitive.

I never tried Fastmail.

Brajeshwar · a month ago
I’m also a happy Migadu customer, and I have never had to interact with their support. I use it for most of my domains, except for a few that are work-related.

For Webmail, I have been meaning to try https://roundcube.net

You can try it out at https://www.pikapods.com/apps#email to see if this works for you.

jacobmarble · a month ago
I’ve been a Migadu customer for a few years. It’s a simple company with simple pricing, and I couldn’t be happier.
beeflet · a month ago
Oh wow, that is a competitive rate vs fastmail!
isntThatSth · a month ago
> I probably would have gone Proton but they don't support forwarding.

They do on their paid plans. https://proton.me/support/email-forwarding

wnissen · a month ago
Ooh, looks like they added that in late 2023. Man. In August 2023 I actually migrated all of my email to Proton and was ready to go when I realized they didn't support forwarding. Thanks for letting me know.
DANmode · a month ago
In your Inbox,

or whole mailbox?

wnissen · a month ago
Inbox. They claim that the inbox is special in IMAP and it's hard to have a lot of messages there. 150K messages in the whole mailbox, I think. 25 years of email.
jethronethro · a month ago
Best can be such a loaded word, especially in this case. What's best for one person might not be for someone else. Preferred is a better term.

As for my preferred email provider, that's Fastmail.

aristofun · a month ago
Not quite. Yes, modern email services are not commodities. But email itself is.

And if you breakdown all features you can easily (in theory) draw a multidimensional plot where youll see a group of winners at least.

jethronethro · a month ago
Winners? Or just potential choices?
toomuchtodo · a month ago
FastMail. Reasonable cost, acts like a utility. My email just works.
Msurrow · a month ago
Proton for me. Privacy is a priority and it’s EU based plus zero knowledge.

Downsides are you need to use proton client or web UI.

The proton suite now also features other useful (and secure) apps like Drive, Password manager, etc. I’m not using those though.

isntThatSth · a month ago
I second the support for Proton. Proton, however, is not EU-based (not that it matters in this context). It's Swiss. Switzerland, like Norway and the UK, is not part of the EU.
Msurrow · a month ago
Yes, my mistake I was thinking Europe based (but having said that Swiss have stricter privacy laws than EUs GDPR and is a considered adequate for data transfer).
ls612 · a month ago
Proton Mail + VPN (for my soon to be built NAS) + cloud storage + Pass for $10/month is very tempting via their whole suite subscription.
goku12 · a month ago
I use Zoho, here in India. It was the most economical solution I could find. Outgoing international payments are also a bit of a hassle here. However, it has been nearly a year now and they've delivered a pleasant experience. I really like their UI (may be subjective). Their base packages offer almost the same features as Google Workspace (mail, contacts, calendar, storage, office suite, etc), but at a much lower price. I don't know much about their customer support since it has mostly been a fire and forget affair with no downtime (as far as I'm aware of) or any other technical issues.

It's ultimately subject to people's individual tastes. I don't have a strong opinion about it, except that I'm grateful for the existence of these smaller players. The two large comonopolies are so dreadful that the email ecosystem would be a dead place even for self hosters, if it weren't for these smaller players. Anything is better than the big two and well worth it, even if you have to shell out a reasonable monthly fee.

NetworkPerson · a month ago
I’ve been a big fan of mailbox.org. Cheap, easy to use, just works. Been using it for years.
unethical_ban · a month ago
I only have experience with Proton. You must use their client or the web UI, or a "bridge" to standard IMAP. That's annoying.

But I know it's private, and I can generate email aliases to use for each service I sign up for.