I just came to HN to see if there was something about this here. I just got my first charge out of nowhere. I’ve had an account there for a couple years and tried it out a long time back but wasn’t actively using it.

I like fly as a service, and I have no problem with them charging, but coming out of nowhere with no prior notice is definitely frustrating and unexpected.

Out of the blue I received a bill from fly.io for ipv4 addresses. No warning about this, no email communication or anything. Forgot I even had anything on fly.io, was just some test stuff I created years ago. So if you ever tried them out but don't use them, go delete your account just in case they start billing you without warning. Oh and, don't put your credit card into a hosting service then forget about the "free" app you had on there...

"Please don't do things to make titles stand out, like using uppercase or exclamation points, or saying how great an article is. It's implicit in submitting something that you think it's important... Otherwise please use the original title, unless it is misleading or linkbait; don't editorialize."

https://news.ycombinator.com/newsguidelines.html

No email sent out and charged on first of January for a mere 2$.

If there's a way to upset your customer base, that's one.

I had already switched off them my paid apps because of poor reliability and just had one internal app.

Shame because I love the workflow and the fact it's using firecracker.

This is the last fly.io sees of me.

I also fell into this new trap:

    flyctl ips list

    flyctl ips release 168.220.XXX.XXX

    flyctl ips allocate-v4 --shared

Error: Your account has overdue invoices. Please update your payment information: https://fly.io/dashboard/myname/billing

Ok, so now they got my credit card info, because I had to pay 2$.

    flyctl ips allocate-v4 --shared

Error: cannot use a shared ipv4 with wildcard hostnames, please remove those before allocating a shared IP: .XXX

    flyctl certs list
    flyctl certs remove *.XXX
    flyctl ips allocate-v4 --shared

Now it works. Just have to fix my DNS records now. ipv6 or CNAME to the app.fly.dev domain preferred.

I don't like fly too much, because this is the first free hoster, which I have to constantly check for downtimes and restart the app then. Need a 10m cronjob now.

    cd ~/MyAppPath
    if timeout 5 flyctl logs -a myapp | grep -e "Health check on port 8080 has failed|connection error:"
    then
       flyctl apps restart myapp
    fi

All: this was a bug. We're reversing the charges. Everyone affected got an email. The tl;dr:

* The advance notice of the billing change (we announced in October, but only on our community site) slipped, but the billing change didn't. That's not OK! We agree: you get notified before we bill new things to you.

* Ordinarily, we waive invoices less than $5. Our billing code had a bug that let these charges slip through. D'oh.

Same here, have a throw-away app for learning on fly-io. Got charge $75 for this month WITHOUT any email notification. Can't even contact support because you can't have email support for 'Hobby' tier

If you're affected, you can replace dedicated IPv4 addresses with a shared one, or remove them:

    fly ips release $ip
    fly ips allocate-v4 --shared
    fly ips allocate-v6