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olavgg · 4 years ago
I've had a the smallest cloud instance for a few years now, it is in fact really good and fast. 1vcpu with 2GB ram is plenty for a full stack web application + a database. IO is also very good with stable ~8000 iops write performance for 4k sync.

Compared to Azure VM instances, Hetzner offers like 100x more performance for each $ spent.

2Gkashmiri · 4 years ago
Interestingly, I have used racknerd.com from lowendbox.com deals and it works quite nicely for me. No hiccups.

They undercut linode/vultr guys like many other leb providers so you should try them as well. Leb has good deals for ultra low cost vps

jacob019 · 4 years ago
Same, but there is some shady history with LEB to be aware of. Undeniable value though.
908B64B197 · 4 years ago
How's the development velocity compared to Azure?

Can your App scale across regions?

nuerow · 4 years ago
> Compared to Azure VM instances, Hetzner offers like 100x more performance for each $ spent.

So much this. I can't stress enough how awesome of a deal are Hetzner Cloud's offerings. I've also been running a personal Docker Swarm cluster on Hetzner for the past two years and I couldn't be happier with the way it performs. And how refreshing it is to actually be able to predict and control costs, and have absolutely no worry in the world regarding what might pop up in the invoice. If only this was true for any other cloud provider.

o_m · 4 years ago
I don't know how to feel about this. One the one hand this is good for sites that needs to be more global. But I mainly build stuff for Europe and I don't want anything to do with USA when storing personal data. I hope they keep the seperation between Europe and US clear.
GrayShade · 4 years ago
They're saying:

> Hetzner's own team of technicians in Germany provides customer support for the Hetzner Cloud servers in both Europe and Ashburn, VA. See below "How do I contact support?" We hope to soon expand the hours for the support team, and we will make an announcement when this happens.

https://docs.hetzner.com/cloud/general/locations/#who-provid...

mrweasel · 4 years ago
One can hope, otherwise I can see European customers move off Hetzner. We have a number of customers who do not want US staff to be able to access their servers and VMs.
tmikaeld · 4 years ago
If you setup the server in the EU why would anyone in US have access to it?
martin8412 · 4 years ago
Because some American courts like to think they have jurisdiction everywhere as long as there's a US entity involved
vlovich123 · 4 years ago
This is such a far departure from where I was hoping the Internet would look like growing up. Makes me sad political borders are now viewed as a feature.
rachelbythebay · 4 years ago
Rackspace, Indymedia, 2004. Ancient precedent by now.
ptman · 4 years ago
I think the main thing for GDPR is that US based employees should not have access to manage EU datacenters remotely.
tmikaeld · 4 years ago
Why would an US employee leak personal data just because they’re in the US? It would be a clear violation of employment and probably criminal.
jrochkind1 · 4 years ago
That surprises me (not that I'm particularly educated on this), any links to more info on why GDPR requires that?
dx034 · 4 years ago
Any info on what DC they use? So far they've run everything themselves which made them slower to expand but was much cheaper to run. If they now use other DC providers it would explain why they only offer the higher margin cloud servers there. But would be curious if anyone knows where the data center is physically located. With their other ones they're also quite open about it so I was surprised they didn't mention it here.

EDIT: They do mention somewhere on their side that it's a third party DC. So probably no option to offer dedicated servers there (at least not at the same price as in their other locations). Would still be curious which one it is.

0xbkt · 4 years ago
NTT/RagingWire VA1.

Here's the details about the sea shipment that was sent from Hetzner Online GmbH in Germany to the US subsidiary: https://www.importgenius.com/importers/hetzner-us

dx034 · 4 years ago
Oh wow, that's really amazing. Thanks for the info!

So they shipped a 40ft container full of servers via ship to the US? That really surprises me, I always thought this kind of equipment was done via air cargo only.

Luc · 4 years ago
Now that is a cool database. I'm surprised it's public.
Hetzner_OL · 4 years ago
Right now we're not offering any dedicated servers (as I wrote on another comment). That might change some time in the future depending on how well things go here. But I can't give a clear answer about whether or not we will introduce dedicated root servers, or an ETA. --Katie, Marketing, Hetzner Online
hardwaresofton · 4 years ago
I've been working on bringing the managed services (which is still somewhat lacking though Hetzner has LoadBalancers) now to places like Hetzner and OVH. Right now I'm planning on starting with Redis/Memcached and S3.

If this seems like something you'd be interested in I'd love to hear from you (email in bio). If you don't have the time to write an email but maybe take a most-questions optional survey:

https://docs.google.com/forms/d/e/1FAIpQLSfyhBThpC2mYubNPQaK...

I plan on getting a small landing page up to collect people who want to be first to try it out tonight/tomorrow at the latest.

I'm most excited about Hetzner going US because I think they're going to really shake up the stagnant (high) prices for dedicated compute in the US.

capableweb · 4 years ago
Not sure about their cloud services, but their dedicated servers offering is unmatched anywhere. Unfortunately they only have DCs in Finland and Germany, would love to see it expanded. Anyone here sitting on any information if they are planning to extend their locations?
Hetzner_OL · 4 years ago
Hi there - We are currently just focusing on the new location for cloud servers. Depending on how successfully things go there, we may consider adding other products in the future. But we will discuss that internally first before making any announcements. Sorry that I can't give you a firm yes or no answer. --Katie, Marketing, Hetzner Online
capableweb · 4 years ago
No worries, the process as you described makes a lot of sense, dedicated server hosting is probably a big investment. Thanks a lot for the reply!
mythz · 4 years ago
Same, have been a happy Hetzner customer for 8+ years because they've consistently offered the best dedicated server pricing with essentially free (20TB) bandwidth.

Unfortunately they're only offering their "Cloud" hosting packages for the time being, so it'll be a while before they start offering dedicated servers.

Once they offer dedicated servers in US and a managed RDS service I can finally look at moving off AWS for most services. But it looks like Cloudflare will beat them to it as their CEO has mentioned they're already working on a managed DB service, hopefully it will be as cost-effective as their R2 pricing.

Radim · 4 years ago
Yes! And their support is amazing too. Doing business with Hetzner somehow always feels very different to e.g. Amazon, or the other tech giants.

I wonder if it may be related to the general business mentality (Germany vs USA), and not only the company size.

littlecranky67 · 4 years ago
There has been a nice YT video recently showing how Hetzner operates their DC and their servers: https://www.youtube.com/watch?v=5eo8nz_niiM

Was quite surprised that they use custom built server racks with their own custom-made mainboards delivered by OEMs. They even have their own long-term Fan testing rigs and custom HDD failure check setups.

neverminder · 4 years ago
This. Cloud is everywhere nowadays, but most dedicated servers are outrageously expensive or have bandwidth limitations (I'm looking at you OVH). Servers on Hetzner's auction might be pushing 10 years, but who cares as long as they work just fine.
r1ch · 4 years ago
What kind of bandwidth limitations have you seen with OVH? Their burstable bandwidth works great for us during peak times, I've never noticed any throttling. Though if you're running a seedbox and maxing the interface 24/7 things might be different.
asddubs · 4 years ago
knownhost has a pretty good dedicated server offering in the US
christophilus · 4 years ago
Their offerings are great. The best server for the money that I’ve found, though, is Netcup.

I’m glad to see a Hetzner DC in the US, though. I hope they shake up our ridiculously overpriced cloud offerings this side of the Atlantic.

returnofzyx · 4 years ago
Hetzner has a seriously flawed fraud detection system. There are multiple documented review complaints. Seriously, try opening an account from a third world / low income country (non EU/US/UK/CA/AU/NZ), your order will be flagged immediately. If they don't want orders from those countries, they should explicitly say so.
Hetzner_OL · 4 years ago
Country of origin is not the sole reason we reject some orders. Most orders are rejected because of more than one red flag. We do have customers from "high-risk" countries. We also reject many European orders that appear to be fake, or that are far enough along the "possibly risky" scale. It is not a perfect art, but our team is constantly tinkering to improve our methods. We find that being overly cautious helps us to prevent abuse down the road. --Katie, Marketing Hetzner Online
Grollicus · 4 years ago
When we thought to rent a dedicated server for our hackerspace we initially put "Bernd Liefert" (a german in-joke) as the responsible admin down and they basically told us "lol no we know our jokes, too". We had to tell them a real, existing person as contact or they wouldn't have rented us the box.

So can confirm, they also reject European orders.

returnofzyx · 4 years ago
Hetzner's definition of "high risk" orders is certainly geographically biased. If you're worried about invoice payments, consider a prepaid credits model.
slig · 4 years ago
Had the same issue trying to open an IBM cloud account recently. After submitting my CC info the system told me to get in touch via email, and after contacting them they wanted two official documents (Driver’s License and Passport) to be submitted via email. Big nope from me.
returnofzyx · 4 years ago
Hetzner will actually refuse your order after you submit your documents with no valid reasons whatsoever. At a point, you just give up and ask your EU co-workers to spin up dedicated servers for you.
erwan · 4 years ago
For me, Hetzner, Starlink, and Tailscale are 2014-era startups: stellar products that turn you into a zealous militant for the companies. This is a very exciting development. I am very much looking forward to their dedicated offering extending to the US.
st_goliath · 4 years ago
> For me, Hetzner .... are 2014-era startups

Huh? I'm pretty sure the first time I heard of Hetzner was almost a decade before that. Wikipedia says they were founded in 1997.

EDIT: Ok, I take it you mean they are like 2014-era startups? A quick Google search tells me, Starlink is the only one of them that could be dated to 2014. But IMO still a strange comparison. With their business model and history I wouldn't exactly call Hetzner a startup.

pantalaimon · 4 years ago
How is Tailscale, just another VPN provider, comparable to Hetzner and Starlink?

I smell covert advertisement…

atonse · 4 years ago
I’d put myself in the camp of zealous Tailscale customers.

I’ve used wireguard for years and Tailscale solved every single complaint I had about Wireguard.

Their ACL management could use a lot of polish but moving to them and paying for the service was the easiest decision to make after how well it worked. And the product has worked flawlessly for us.

Not a paid advertisement. Just someone who never ever thinks about wireguard provisioning anymore.

umanwizard · 4 years ago
With tailscale you press one button and it magically works, no endless fucking around with OpenVPN config files.

I have no business connection to them but am an extremely happy free tier user.

fomine3 · 4 years ago
I don't call Tailscale "VPN Provider". Technically it's VPN but now "VPN Provider" means it provides "anonymous" "safe" internet connectivity.
synthmeat · 4 years ago
"The host systems for our Cloud instances all have a redundant 10 Gbits connection. This connection is shared by all instances on the host. We do not offer bandwidth guarantees for our Cloud servers, but you can expect about 300-500 Mbits."

This sounds pretty underwhelming and probably what's preventing me from migrating infra to Ashburn. Other than that, looks pretty great bang for buck.