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Posted by u/christophepas 8 years ago
Launch HN: Slite (YC W18) – Note App for Teams
Hi HN! I'm Chris, founder of Slite (https://slite.com). We’re building a tool for modern teams to write down and retrieve things that matter.

I've launched two companies in the past and basically ran them on note-taking apps. The first was a hiring SaaS and the second an on-demand fashion-delivery service, and while the two were pretty different, I needed to write down a lot of stuff: interview notes, mentoring, email and article drafts, notes on customers and so on.

I had this habit because notes are versatile, incredibly user-friendly, and immediate. They made up my personal knowledge base but the biggest frustration I had was sharing those with teammates. So I decided to build a note app that would work with teams from day 1.

This is in line with the current problems in team collaboration. A lot of people were thrilled to dump email to get on Slack, but recent conversation has shifted towards Slack killing team productivity and leading to loss of information. This topic even trended on HN a week ago: https://news.ycombinator.com/item?id=16355454.

We’re building an asynchronous writing tool for teams to organize their work with one simple yet crucial goal in mind: make sure teams stop losing valuable information and find it more quickly. We want to remove the back and forth you have on Slack, via email or even offline to find information.

We use the same channels pattern as Slack, mainly because this avoids the folders structure where content is hard to find, organize and where permissions are a nightmare. But using Slite allows you to separate use cases: channel chat a la IRC or Slack to communicate instantly, Slite to write and retrieve information.

Another major product focus is search: existing tools such as Google Docs or Dropbox Paper make it hard to organize and navigate through content (not to mention Slack where everything get lost between cat gifs). We put huge efforts on making it seamless in Slite.

With these basic differences we've already convinced hundreds of teams and thousands of active users to switch their content over from Google Docs, Dropbox Paper or other tools. We’re now entering a new phase where we’re focusing on integrations, allowing teams to push and access their information from anywhere in their workflows.

It’s an exciting time and we’d love for you to check it out and give us your feedback. And we're eager to hear your ideas in this space. Please share your thoughts in the comments!

alexjray · 8 years ago
Another note app?

I get that this is a massive problem space but with dropbox, notion, google and loads of other companies working on the exact same thing.... I have a hard time understanding why Y Combinator accepts companies like these.

Either way, excited to try it out; sounds like you've put a lot of BS&T into this.

foka86 · 8 years ago
Hi guys!

An active user from Russia here :). We are a small team of seven developers and we already love Slite.

Before Slite we were using multiple Google Docs and Sheets files to manage our team notes, and Trello to write down decisions we made during team meetings. We would create a lot of files on Google and send links to each other using Telegram or email. It's OK if you don't have a lot of documents but after a few months of working it's became a pain in the ass to find some particular file (and it's actual, team-approved version).

On Trello we had this 'Notes' board, where we would put all the notes on product decisions and team meetings, but it quickly became overloaded with stuff and you would hardly find anything there.

That's why our team loved Slite so much. It's very simple yet powerful tool. I am not sure if there anything else like that. Probably yes. But we are absolutely satisfied with Slite and like that its team already reached out to us to gather our feedback :).

rokhayakebe · 8 years ago
Another note app ...... with 4000 teams using the product
pedalpete · 8 years ago
I'm not denying they have 4000 teams using the product, but YC has an internal tool, so getting YC companies on board which have multiple teams per company, I think you'd reach 4000 quite quickly.

This isn't to take anything away from the app itself, but with almost 1500 companies funded by YC, and access to more connections and marketing...well, you get the point.

jonathankoren · 8 years ago
How big are these teams? How active are they?

4000 teams of 1 that used it for a couple of weeks before abandoning is way different than 4000 teams of 100 that are active everyday.

rubicon33 · 8 years ago
Indeed, why would investors throw money at another note app?

Data, is my guess. Existing note apps perhaps don't collect, package, and act on (sell) that data as well as they could. I would not be surprised if that's a major component of any new company that just looks to be re-hashing existing companies. Their "new" approach is an improved UI, and massive data collection.

snowmaker · 8 years ago
I was one of the YC partners that decided to fund Slite. While I understand your concern, I can say from first hand experience, our decision didn't have anything to do with data.

We funded Slite because "another note app" might be a billion dollar company. "Another search engine" was Google, "another social network" was Facebook, and "another file storage service" was Dropbox.

Slite's plan is to charge users directly, similar to Slack. This has proven to be a great business model and means they won't need to resort to sneaky things like selling data.

christophepas · 8 years ago
Short answer : absolutely not, you can have a look at our privacy policy here : https://slite.com/privacy.

On the why investors would fund us, I think the "note" aspect of it is misleading: it's simply giving an ease of use to our users, but the core of slite is the team aspect of it, and our will is to solve knowledge sharing in teams. While this is not solved, clearly investors will fund projects like Slite.

mdip · 8 years ago
> Another note app? [...snip...] dropbox, notion, google . . .

Unfortunately, as far as I'm concerned, none of these (or any existing note-taking app that I've tried) hits the sweet spot for me. I've commented on several note-taking apps in the past -- quite enthusiastically -- and I'd really like to see more.

For some background, I live and die by my notes. Mainly due to spending about a decade developing against an obscure set of APIs that were poorly documented, and that Google proved somewhat worthless for, I ended up creating a rather large library of code snippets and documentation around corner cases with three specific APIs. Over time, I started documenting other things. We've all ran into that case where we search for a solution to a problem, find 70 different answers, 68 of which are somewhere between OK and awful, two of which fix the "corner-case". You fix it and move on only to encounter it again a few months/years down the road -- only this time, the bookmark is dead. So you spend an hour crafting ever-more-elaborate search queries[0] to surface something resembling those two, good, solutions. I've always got my note-editor open and the format is so quick to work with that I started documenting those, as well. Yeah, the best coarse of action would be for me to put this out on my blog, and I do put the really interesting (to me) ones out there, but I don't have time to do that every time I need to write a note.

I am also, routinely, put on projects for the purpose of analyzing an existing, large code-base and proposing improvements. This results in several-hundred printed pages of notes which serve as a map of the project. After proposing improvements, I'm usually one of the folks (or the only 'folk') involved in implementing them. Having a simple, low-overhead way of handling this sort of thing is critical.

For my particularly narrow circumstances[1], all of the note-keeping/note-taking tools out there are somewhere between tolerable and terrible. We use Confluence at my office -- I hate it. The WYSIWYG interface works as well as Word[2]. There's a Markdown plug-in, but the resulting document has the Markdown parts wrapped within the plug-in and it doesn't look right. I also have little control over how the Markdown is rendered other than some baked-in tempaltes. I like a well formatted document[3]; Markdown lets me communicate that formatting effortlessly and explicitly. It looks good in the console (often better than a non-Markdown text-file if you use a linter-enabled editor). I store my notes in a git repository, which I now sync via keybase.io's encrypted git. This lets me keep my notes on an encrypted volume, complete with semi-sensitive information (and git-secrets for passwords/IDs and such), and store it end-to-end encrypted somewhere else for when my drive inevitably fails, and I can keep a copy of my notes on every machine I use. Most importantly, though ... getting information out of my notes involves "grep -R 'expression' (star)", and it screams on an SSD. With the addition of a -B or -A, I rarely have to actually open the document to find the answer I need.

Generally speaking, I use VSCode on Linux with the (excellent) Markdown Enhanced Preview extension to take most of my notes, or 'vim'. One or both of these is open at all times on my development machines. I generally use VSCode because I like a live-preview of what I'm writing, despite not wanting a WYSIWYG editor. No. Please, God No[2-again!].

My ideal solution would be self-hosted (I'm open to cloud-hosted if it's end-to-end encrypted and reasonably priced), git-backed or at least offering a way for me to clone ... everything, Markdown+Highlight.js-baesd with templates that can be customized and applied per-document or per-task. There are a few out there that come close. I've tried several and am currently setting up Realms-Wiki in a set of docker containers -- as I write this -- it looks like it covers enough of what I need that it may just work. Collaborative editing would be a nice-to-have, but it's way more important to me to be able to just use 'git' rather than have fancy ether-pad like functionality[4]. Unfortunately, after looking over Slite, it doesn't look like it fits well for me. I couldn't find anything regarding Markdown support, which -- even if it had a perfect WYSIWYG interface, minimally means having to convert my existing library. It looks like the target audience is Confluence users who are as dissatisfied with the product as I am, but for different reasons.

I'm certainly not crapping on the effort - the product looks polished, slack integration is nice and I am a believer that there's a lot of room for improvement in this space. Had I been looking to "begin keeping a team notebook", I'd sign up and give it a shot based on what I've read from the site, but I'm not that guy, unfortunately. Best of luck, either way!

[0] I feel dread the moment I find the need to use "AllInText: " in my search query.

[1] And I'll be the first to admit that I'm really particular, and I'm probably not a good target to build a product against.

[2] No, I didn't want to bold the whole line, just the word. I didn't want to indent that whole paragraph, just the first line. Why is that one miserable bullet indented 1.5 times further than the rest and when I hit the "unindent" button, it becomes 0.5 times as indented as the rest. That should be a "Heading 1". No, just that. Not the rest of it. And why did you move everything down another line there, but not anywhere else? (/rant)

[3] I have several .css files for formatting Markdown in a variety of ways -- even being able to use it to print up a proper "proposal"-style document complete with a cover-page. My company has a gorgeous Word template for all of that. My Markdown .css creates output that's indistinguishable from that template. I hate Word this much.

[4] So now the target audience for my magically wanted product is ... a few people on Hacker News who take notes like me. See [1] (:

gregwebs · 8 years ago
Confluence actually has first class Markdown support now. You might need you admin to enable it.
tarr11 · 8 years ago
Looking at this page, https://slite.com/use-cases, I feel like this kind of product is an anti-pattern. The reason that it's hard to find things in slack or docs is because these apps do not well understand the underlying structure of the data and so are relegated to either full-text search, or some sort of naive clustering algorithm. Although Slack has made some advances here - such as adding context-specific buttons for actions.

Will Slite do a better job at understanding our bug reports than Github? Or understanding our applicant tracking system then Greenhouse? Our customer support than Zendesk? Every one of these tools have a search feature.

The value of Google Docs is that it stays out of my way, lets me create freeform notes, and integrates with the rest of Google. Probably the same for Paper, or any other team notes solution. Once something gets complex enough, creates work for teams, or is mission critical, it either needs to be actively managed by a team member, or move into an automated tool that does that management for us. I can't imagine the solution would be to centralize all these disparate workflows in a tool like this.

christophepas · 8 years ago
That's a super interesting point and I fully agree those examples are not well suited for all teams, especially not for larger ones.

I still think having all the information compartmentalized is a waste of time. The integrations that we are developing aim at solving this : Slite will integrate with your github documentation and your Greenhouse pipe so that the members that need the information but don't use the tool everyday (typical in an hiring process) can see the information while those whom it's the job will keep using it as usual.

joebo · 8 years ago
Your templates feature is useful and seems to be missing in most notes apps I've looked at. We are looking for a tool to create our playbooks in and then track the execution of instances of those plays. For example, a "onboarding playbook" can be cloned for each instance of a hire.

Similarly, we and many other companies have their own custom project lifecycle which would be a useful template to be able to create and track for each project.

christophepas · 8 years ago
Thanks for the feedback, that's one of the feature that is delicate to create in app without bringing too much complexity, but it's definitely the goal at some point, and our current templates are a poc of it.
gregwebs · 8 years ago
This looks exactly like Confluence (no doubt it is better designed in various ways). Here is a Quora question asking for Confluence alternatives (Slite listed). [1]

Right now I am really impressed with how coda.io creates documents with structured data, which is a different paradigm that overlaps with some note taking applications.

[1] https://www.quora.com/Are-there-any-modern-confluence-altern...

AnnoyingSwede · 8 years ago
As a confluence admin, i can only agree. This looks like Confluence with Hipchat and a colorful CSS integrated. Pretty sure this is where a lot of the inspiration is coming from. One can only hope they will not take the atlassian approach on solving feature-request or bug-fixes, because then it would actually be confluence :) Will give it a test run however.
samiralajmovic · 8 years ago
Why do you need the permission "View your contacts" (Google Contacts) when signing up? I would sign up and try the product but I'm not going to disclose all my contacts.
christophepas · 8 years ago
This import is there to let you invite your team more easily after signup. You can absolutely login with email password if you want to avoid that but do note that it's just an helper, the app won't send emails by its own.
whatl3y · 8 years ago
I realize this can be a little bit (sometimes more than a little bit) of a development overhead to manage, but isn't the right way to do this is to only require the minimum oauth scopes upon signing up, then add additional scopes and re-auth at the time it's needed (i.e. when someone wants to perform an import)?
samiralajmovic · 8 years ago
I tried logging in but it says there doesn't exist a team to join. So when I try to create a new team using gmail, it asks for my connections. I also assume it won't send emails on its own, but still it's information that shouldn't be necessary for me to share in order to join your application.
andrew_wc_brown · 8 years ago
A Knowledge/Note based system is very useful for teams.

On my own personal project where I have a team of 8 I tried Gitbook but when I lost a bunch of stuff do with git pull that override my local changes I really disliked Gitbook.

I convinced my work to get on Confluence so we at least have a knowledge base. I find Confluence like all Atlassian products clunky, slow and cumbersome to navigate.

I really liked Backpack, however its dated and structuralized for an older workflow.

I look at Slite and think, does it handle code blocks well? Is it navigation easy and feels fast? How clunky is the rich text editor?

I personally don't like the look, the open source outline looks more professional. I would have borrow design elements from Discord than Slack.

To me this is a gimmick of piggybacking on the familiarity of slack channels to take something that has already existed (collaborative note and note-like apps). An old tool for a new generation.

Since I've built my open-source HTML5 game in Electron I feel I could whip up my own note-taking app because my feeling is I'm not going to be sold on either Outline or Slite.

I went to connect with my Google Account As soon as Slite asked to view my Contacts, I stopped. Its like asking to see someone's facebook on a first date. No Thank you.

So I go and check Outline, since its open-source but you have to have a slack account and create a Slack App, No Thank you.

I guess I should build my own.

tommoor · 8 years ago
Come and help us add other authentication options to Outline ;) I can promise you it'll be easier than "whipping up your own"
andrew_wc_brown · 8 years ago
I had already opened up the Outline codebase but then stopped because The copyright is All Rights Reserved. Its not MIT.

The issue with All Rights Reserved means lets say I were to put a ton of work into Outline and I want to monetize the work I put in to provide easy hosted solutions. I can't. I'm not saying I want to monetize but I don't know how much effort I will put in and then may regret giving you so much free code.

dahx4Eev · 8 years ago
Have you considered building it based on BoostNote?
sebleon · 8 years ago
This is awesome. As a Bear power user, I’ve been looking for a collaborative note-app that just works. Haven’t gotten a beta invite yet for mobile app (key imo), but this seems promising!
aaronbrethorst · 8 years ago
It's interesting to me that you don't mention Evernote anywhere in your description, here.
christophepas · 8 years ago
Good point, while we are definitely related by the "note" aspect, the team aspect of Slite is more important and it seems to me Evernote has never done a good job on that part.

The fact of having collaborative editing, an organization that actually works for teams & content shared by default among others makes all the difference.