I will admit I have waned enthusiasm a on Figma over the past couple of years. I find the UI churn confusing. The new features, i.e. dev mode and variables, feel out of place. I find the plugin ecosystem cumbersome. Doing simple things has become complex. I'm putting out real "who moved my cheese?" energy here I know. I suppose I'm wondering if others feel the same.
Is this an uncommon use case?
I was a monthly donator to a public radio show. After few years I wanted to switch credit cards (with no intention of canceling or changing my donation amount). They had redesigned their website and there was no discernible way to cancel or contact them. I blindly emailed them, but never got a response. My only recourse was to cancel the credit card.
Since then I've greatly preferred a third-party to manage subscriptions. For awhile it was Paypal. In the past decade it's been Patreon and Apple.
[1] https://leginfo.legislature.ca.gov/faces/codes_displayText.x...
I still think there are way more good companies than bad ones when it comes to cancelling and I do value building a relationship with the companies I patronize.
It is worrying to give so much power to a 3rd party, in this case google, who is notoriously difficult to deal with when an issue arises.
I only see a benefit to developers for this, but from a user prospective going with another system is a downgrade.
Assuming google works like Apple (correct me if I am wrong), disabling a subscription should be able to happen from a central location with a click or 2.
If I instead go with the billing through a company not only do they now have my credit card information, but I have to go through them to cancel. Meaning they can send me through screen after screen trying to convince me to stay (dark pattern) or even worse forcing me to call to cancel.
As a user, if you want to offer this fine. But as long as the ability to subscribe through Google or Apple is not removed I will be fine. But if this starts a trend of more and more apps having their own billing that then uses dark patterns to keep me subscribed... I will just end up spending less money on subscriptions than I currently do, and I have quite a few subscriptions.
This strategy works because of social media. People go around social media to hype up the company so to a certain extent it is a giant pump and dump scheme but the pumping is done by the collective internet communities on social media.
Typical aspects of the company don't matter. What matters is being able to hype the company. That's why stuff like electric vehicle makers, fintech and clean energy is stuff that everyone focuses on. Right now the average joe strongly believes that electric cars and clean energy are the future so they're more likely to buy into these SPAC companies because they're sold as "the next big thing" even though the reality could be that they're very risky but no one cares about that long-term because we all dump the SPAC shares before the merger completes anyways.
https://www.oregon.gov/energy/facilities-safety/facilities/P...
https://www.corvallisadvocate.com/2012/got-nuke-state-of-the...