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prithvi2206 commented on Launch HN: Promptless (YC W25) – Automatic updates for customer-facing docs    · Posted by u/prithvi2206
getpost · 10 months ago
How do you know the updated docs are correct? And what about the issue where doc training itself favors content near the beginning of the doc, but the salient facts might be near the end?
prithvi2206 · 10 months ago
Promptless tries to check its generated docs against other sources to identify errors, but there are also some very cool documentation testing tools that we might integrate in the near future!
prithvi2206 commented on Launch HN: Promptless (YC W25) – Automatic updates for customer-facing docs    · Posted by u/prithvi2206
martypitt · 10 months ago
Looks great - well done!

Can you clarify the slack integration? I see you've mentioned it, but I'm unclear on the workflow.

A use-case I've thought about previously is support discussions we have on our slack channel, which indicate that we need to update our docs.

Is Promptless able to raise a PR with suggested updates on docs, based on question/answers in our support channels?

prithvi2206 · 10 months ago
Happy to clarify! There are two main ways people are using the Slack integration: (1) You click the Promptless Slack message action (video below) on a thread that might warrant a doc update—Slack Connect channels are an extremely common use-case for this, and (2) You tag @Promptless in a DM or a channel with a brief instruction—people sometimes use this for simple requests, but after signing up for Promptless, you can also send Promptless a link to an old PR, and it'll use the Github API to read the content of the PR and draft an update.

Here's a video we made a month or so ago that shows how (1) works, hope that helps! https://www.tella.tv/video/cm5x8uj9f001d0al11vyxcnsc/view

prithvi2206 commented on Launch HN: Promptless (YC W25) – Automatic updates for customer-facing docs    · Posted by u/prithvi2206
prithvi2206 · 10 months ago
Yeah, this is very valid. We opened up a self-service trial this week so that people can more easily give it a spin before deciding to join a paid plan, but we're still working on a lot of the customer experience things to offer a truly complete onboarding experience. Appreciate the feedback!
prithvi2206 · 10 months ago
Forgot to post: link to try Promptless out right now is https://gopromptless.ai/hn
prithvi2206 commented on Launch HN: Promptless (YC W25) – Automatic updates for customer-facing docs    · Posted by u/prithvi2206
vednig · 10 months ago
Congratulations on Launch
prithvi2206 · 10 months ago
Thank you!
prithvi2206 commented on Launch HN: Promptless (YC W25) – Automatic updates for customer-facing docs    · Posted by u/prithvi2206
alach11 · 10 months ago
Even OpenAI's cookbook is out of date in many places. This is a really difficult and common problem!
prithvi2206 · 10 months ago
Yeah, even with lots of full-time resources, companies' documentation regularly fall out of date. It's particularly ubiquitous in AI just because of how fast the general space is changing.
prithvi2206 commented on Launch HN: Promptless (YC W25) – Automatic updates for customer-facing docs    · Posted by u/prithvi2206
anyekwest · 10 months ago
this is awesome
prithvi2206 · 10 months ago
Thank you!
prithvi2206 commented on Launch HN: Promptless (YC W25) – Automatic updates for customer-facing docs    · Posted by u/prithvi2206
lyime · 10 months ago
Pricing? Whats bespoke about it? Whats your pricing metric?
prithvi2206 · 10 months ago
We're still seeing new customers use Promptless in new ways (hence pricing can be a bit bespoke sometimes).

But for our standard use-case, the number of docs pages (crude proxy for documentation surface area) ends up being the primary metric separating pricing tiers. We're in the process of standardizing a startup tier that probably fits most docs sites that are ~100 pages or fewer and <20 employees.

prithvi2206 commented on Launch HN: Promptless (YC W25) – Automatic updates for customer-facing docs    · Posted by u/prithvi2206
ozim · 10 months ago
I would like to have an AI agent in web app that would have source code access and enough knowledge to explain how the app should be used.

That could be tied up with product walkthroughs so applications would give you a demo on its own and would be always up to date.

prithvi2206 · 10 months ago
Totally. My cofounder and I are very excited about this idea.

Sort of a primitive version of this, but one Promptless user is using it to update in-app tutorials for various integrations they have, in addition to public docs. The tutorials in this case are just text, but there's a path from having that context to actually having an in-app agent that provides a product walkthrough tailored for the logged-in user's unique use-case.

prithvi2206 commented on Launch HN: Promptless (YC W25) – Automatic updates for customer-facing docs    · Posted by u/prithvi2206
yonom · 10 months ago
This is super useful! Have you considered generating docs based on customer support in Slack or Discord conversations?
prithvi2206 · 10 months ago
Yes, Promptless already has the ability to be triggered from Slack channels (e.g. Slack Connect support channels with customers). Discord likely coming later this week or early next week!

Happy to get you set up on either!

prithvi2206 commented on Launch HN: Promptless (YC W25) – Automatic updates for customer-facing docs    · Posted by u/prithvi2206
kylegalbraith · 10 months ago
This idea is cool and well-scoped to a specific pain point that can be solved today. This is something that I think we need more of when it comes to YC batches.

However, you all should publish pricing before launching, and forcing me to book a call with you to use it is a nonstarter for me.

I don't want to get tied to this tool and then be charged for it in some weird way; give me your v0 pricing so that I can pay for it in a transparent way. As a fellow founder, I think you also know how little time I have for calls to check out demos for tools. So, just let me sign up and give it a spin.

prithvi2206 · 10 months ago
Yeah, this is very valid. We opened up a self-service trial this week so that people can more easily give it a spin before deciding to join a paid plan, but we're still working on a lot of the customer experience things to offer a truly complete onboarding experience. Appreciate the feedback!

u/prithvi2206

KarmaCake day71March 12, 2021View Original