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ookware commented on “Click to subscribe, call to cancel” is illegal, FTC says   niemanlab.org/2021/11/the... · Posted by u/spzx
sodality2 · 4 years ago
Sometimes I wonder what little things differ between countries. But this is new to me. Is it true that you find that hold time to be annoying/out of place in the UK? I once was on hold with an insurance company for ten hours... I began to wonder if 1. something happened that got me stuck in the queue, or 2. if they even had a single person working the lines.
ookware · 4 years ago
Not OP but also from the UK. Whilst a 10 minute hold time isn't too unusual for large companies, especially if you call at a busy time like midday when everyone takes a lunch break, anything over 20 minutes would certainly warrant complaining about to anyone unfortunate enough to ask how your day is going.

A big selling point for companies for a while was quick answering of calls. My bank has genuinely answered faster than 999 (our 911 equivalent) on occasion. Although during COVID hold times have gone up dramatically for some reason.

ookware commented on Amazon to stop accepting UK Visa credit cards   bloomberg.com/news/articl... · Posted by u/barrkel
PeterisP · 4 years ago
Why would a larger cap benefit the UK or its government in any way? It's not like the "dividend" would be received by them, it's an effective +1% tax on all payments from consumers to the banks.
ookware · 4 years ago
Because our government would appear to work more for the banks than the public
ookware commented on “Click to subscribe, call to cancel” is illegal, FTC says   niemanlab.org/2021/11/the... · Posted by u/spzx
Reason077 · 4 years ago
Same with the UK subscription craft beer service, beer52.com [1]. Subscribe easily with a few clicks, but they make you call during office hours and endure 10+ minutes on hold to cancel.

Sadly in the UK I guess we won't get the benefit of any new EU legislation to address this.

[1] https://ibb.co/r4LfK5F

ookware · 4 years ago
When I had an account with Beer52 I them and said, effectively, "This is my notice to cancel and the main motivation to cancel is because of anti-consumer behaviour like having to call to cancel. I do not authorise any further payments and any payments you do take will be subject to a dispute with my credit card company".

To their credit they did send me a reply saying my account had been cancelled and I never spoke to anyone on the phone.

ookware commented on Interview with Charlie Munger on Controversial UCSB Dorm   architecturalrecord.com/a... · Posted by u/wjSgoWPm5bWAhXB
Flatcircle · 4 years ago
Actually not a bad idea tbh. Of course that many students can’t have windows. The fact each student gets their own room is pretty sweet
ookware · 4 years ago
This is ridiculous. In the UK it is accepted that all students get their own room, although they usually share facilities like bathrooms and kitchens etc. And they all have windows.

It is very different having a two week cruise, or working 9-5 in an office, but to have a windowless room as your only private space for 3 years+ is unhealthy and unfair on a segment of the community who get very little say in their living arrangements in any case.

This is a 98 year old man who thinks he is special because he is rich, and therefore everything he turns his hand to will be the best and damn those who disagree.

ookware commented on Downsides to planting trillions of trees   vox.com/down-to-earth/226... · Posted by u/mrpopo
VBprogrammer · 4 years ago
For anyone in the south east of England, I'd recommend a visit to the Knepp rewilding project if you want to experience this effect for yourself (for everyone else there are some interesting YouTube videos). It's an old farm which has mostly been left to fend for itself, except for some carefully managed animal activity.

The minute you walk into the site it's apparent from the dragon flies and insect noises that there is something different about the place. It just feels alive in a way I've rarely come across.

ookware · 4 years ago
Thank you for giving me a plan on where to visit for the upcoming weekends, it looks like a brilliant way of restoring nature.
ookware commented on Ad block shouldn't break your checkout   ilakovac.com/teespring-ub... · Posted by u/infomiho
waynesonfire · 4 years ago
> Breaking this based on an ad blocker just loses you money.

That's false. Similar thinking to how the MPAA said that downloading a MP3 is a lost sale. There was never a sale to begin with, the user is not interested in a purchase regardless of whether the pirated content is available.

Here, the user will just go through the checkout again in a browser without ab-block or disable it. Why would they suddenly not need a power washer because they're running ad-block?

In fact, if anything, it'll train the user to disable ad-block when they're ready to checkout--from _ANY_ site since most of them are broken under ad-block.

ookware · 4 years ago
Considering it has been reported that over half of potential customers will abandon a purchase if a page takes over 3 seconds to load, failing to load at all suggests you'll likely get similar - if not higher - losses

https://www.vouchercloud.com/resources/consumer-psychology-t...

ookware commented on Ad block shouldn't break your checkout   ilakovac.com/teespring-ub... · Posted by u/infomiho
sofixa · 4 years ago
> I'm about to give you money. That's the only 'analytic' you should care about

Yeah, but who are you? Are you an impulse buyer? Returning? Did you spend an hour on the product page? Did you jump between 20 different product pages?

You can't deny that this kind of analytics can be very useful for user conversion and website design. And the site in question tries to do the proper thing, checking if GA works before trying to do stuff with it, so it wouldn't just fail if GA was blocked by the user.

ookware · 4 years ago
That's great, but all of that tracking is pointless if I can't actually complete the sale
ookware commented on Intent to issue €2.5M fine to Disqus over GDPR breaches   datatilsynet.no/en/news/2... · Posted by u/hgo
gardaani · 4 years ago
"Disqus breached the accountability principle by wrongfully considering the GDPR did not apply to data subjects in Norway"

Interesting that Norway isn't part of EU, but they implement GDPR.

ookware · 4 years ago
Norway, whilst not in the EU, has very close links and often aligns with EU laws.

Incidentally, the UK has now left the EU but has retained the GDPR in domestic law.

ookware commented on In 2020, two thirds of Google searches ended without a click   sparktoro.com/blog/in-202... · Posted by u/randfish
typon · 4 years ago
Till one day they pull the old UI and theres nothing you can do about it
ookware · 4 years ago
The day they turn off old reddit and stop third party API access is the day I can finally detox myself from reddit.

u/ookware

KarmaCake day157April 12, 2008View Original