I went through phone support hell yesterday with T-Mobile who is also using a bot now rather than a normal phone tree. It even dynamically generated "phone-tree-like" options later on in different orders and depth later on, all incorrect. It was pure wtf.
me: "I need to swap sims"
bot: "Ok, how do you want to apply your bill payment"?
me: "No, sims"
bot: "Ok your payment options on file are XXXXX"
me: "Are you fucking retarded"
bot: "I see you have a trade-in, do you want to help with your trade in?"
me: "......"
Yea, had to go to a store. I am porting out of shiT-Mobile to Google Fi in a few weeks.
Why are you waiting a few weeks? just make the transfer
Much of the actual wealth is in the northeast corridor, where the Acela is improving the quality of their product, and in California, where Southern CA and the Bay Area both have fairly nice regional trains that go as fast as the right of way will let them. I think we've done OK connecting places that matter, and as flying continues to enshittify and people will choose rail for comfort.