Something similar happened to me between Essen and Dortmund while trying to get to the airport. The train stoped around 50 minutes between stations without a chance of getting off the train. I lost my flight as a result.
I have also been left in remote villages when the last train of the day broke for some reason at 12:30 am. All travellers and myself had to look for Ubers, which the government also tries to suppress.
I agree with some comenters that German companies seem to prefer to stuck with Bureaucracy other than finding what could be confortable or even human solutions.
I had just sat down on the train from Zurich to Basel. Suddenly, someone sat down in front of me. He looked suspicious, but I didn't pay much attention. Just before the train departed, he picked up what I thought were his belongings and left.
Twenty minutes later, already on the way to Basel, I looked toward where I had left my suitcase. It was gone. That was when I realized that the person who had sat in front of me was a thief.
However, he hadn't counted on the fact that I have an AirTag in every backpack and suitcase.
So I was able to see where the thief was and where he was moving. I considered going to retrieve my suitcase myself, but while traveling back to Zurich, I called the Zurich Police and, as the thief kept moving, I told them where he was.
Twenty minutes later I received a call from the police informing me that they had found my suitcase with my belongings, matching the description I had given.
But also the thief and his accomplice.