Sure, if they actually increase the prices written on the menu. But the way I understand the parent comment, they didn't, they just tacked them on as extra fees at the end.
Exactly this
Readit Newseiopa commented on Ending Junk Fees, the Most Annoying Thing in American Commerce thebignewsletter.com/p/en... · Posted by u/simonpure
eiopa commented on Ending Junk Fees, the Most Annoying Thing in American Commerce thebignewsletter.com/p/en... · Posted by u/simonpure
In San Francisco restaurants, I’ve seen this tactic applied liberally. Maybe AirBnb and DoorDash are rubbing off on them:)
A common one sees the restaurant charge you separately for the employee health benefits, cynically marketing it to consumers as “healthy SF” and “SF health mandate”.
What’s sort of fun is that like cryptocurrencies, you can always materialize new ones out of thin air. One popular establishment demands that you pay a separate “carbon offset fee”.
eiopa commented on Basecamp’s founders are trying to start an email rebellion protocol.com/hey-email... · Posted by u/tosh
OMG, "The Screener" is something I've always wanted.
There's a lot to love about this.
Something I am nervous about is using a @hey.com email. Similarly to domain, it's a world-visible and sticky, but unlike domains, it isn't portable, the only options are: pay Basecamp forever, or lose access. gulp
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This reminds me a lot of python’s gevent.
I often wish the language had adopted it instead of the C#-like await async, since it’s just more straightforward.
eiopa commented on Stripe raises $600M at nearly $36B valuation axios.com/stripe-fundrais... · Posted by u/hhs
eiopa commented on Airbnb Plans to Verify Every Listing nytimes.com/2019/11/06/bu... · Posted by u/ilamont
The 24/7 support sounds promising. This has been their Achilles heel for many years.
Anecdotally, I once checked into an Airbnb with a leaky roof. After spending a good 20 minutes trying to get to a human (a small eternity when you’re in an unfortunate situation), Airbnb asked that I spend hours negotiating with my non-responsive host on a solution, which is obviously nonsensical given the situation.
Being able to instantly talk to someone and feel like I am being taken care of would have made all the difference in the world. Instead, I churned from their platform.
eiopa commented on Emergent Tool Use from Multi-Agent Interaction openai.com/blog/emergent-... · Posted by u/gdb
I dig the fine-tuning tests!
Did you end up using this as a way to estimate how "healthy" the agents are, or was this explored after the system was already working well?
eiopa commented on Airbnb to Acquire HotelTonight press.airbnb.com/airbnb-s... · Posted by u/c_t_montgomery
pretty interesting. My hypothesis is that there’s a large cohort of people (myself included) who hesitate to use airbnb because there is still a real issue of inconsistency with back and forth with host, key hand off, etc that people who are attracted to hoteltonight (extremely last minute bookings) would hate and that airbnb is trying to figure out how to appeal to that base.
My personal experience with Airbnb is that they simply don't know how to do support.
Even basic issues take multiple days to resolve, and usually involve many phone calls.
HotelTonight has been awesome there. You can get a representative on live chat and resolve most issues while you're still en-route from the airport.
On one hand, I am hopeful Airbnb will be able to learn from HotelTonight, but in reality, it seems most acquisitions end up with the acquired company diffusing into nothingness :(
If the goal is keeping people informed, one can show various breakdowns, piecharts or any other creative infographic at the canvas of the bill.