After a major migration, we faced a strange audio issue that led us on a deep dive through our infrastructure.
The culprit? Not the audio code—but a hidden interaction with AWS’s virtual serial ports.
We wrote about our journey discovering the artifacts and finding a clean fix!
P.S. I'm the founder, so obviously biased :)
We serve over 300 companies, process millions of hours of recording a year, and are officially partnered with Zoom.
We offer an API to record via desktop app like Granola/Krisp/Amie, and also an API for meeting bots like Grain/Fathom/Fireflies.
Here are docs so you can get a better sense on if this is what you're looking for: https://docs.recall.ai/