Where we come in is for companies building products that need to support all of their customers across Zoom, Meet, Teams, Webex, etc. Most enterprises don’t want five different integrations, and native APIs often come with restrictions (like only the organizer being able to access the file, or recordings not being available until after the call).
I'm curious given your decision to capture speaker names from the screen. I see the merits during desktop recording, but I can also see how this limits utility when trying to offer the same functionality across desktop and other scenarios (e.g. in-person meetings, audio uploads etc.)
For in-person meetings and audio uploads, this is on our roadmap and in development. More to come on this!
Modern LLMs can power sales coaching, medical scribing, legal review, support QA, and compliance reporting but they need consistent inputs to process. We handle capture/formatting/edge cases so developers can focus on models and UX
I actually agree that it’s become incredibly easy to transcribe conversations using open-source models, and that’s not where Recall adds the most value. The hard part is building the infrastructure that allows you to get real-time access to the raw audio, video, and transcript data directly from the meeting platforms. We abstract all of that away and provide you with a clean interface to access that data. Once you get the data, you could use any of the models that you mentioned to do your own transcription, or transcribe using Recall’s transcription models.
No but seriously, y'all have built not only an incredible product that I had the chance to demo, but a great company as well, through your previous pivots and cofounder changes. You're building schlep tools that product companies _definitely_ don't want to do, years before it was clear there was a market here, and do it well.
There's definitely demand for a native screen recorder, and I think it's the right move to be agnostic to privacy (the lower down the stack you go, the more permissable you should be about use-cases). Imagine how much competition in file storage there would have been had there been an API provider for Dropbox's Finder sync technology (though you could argue it just incentivizes large companies like Hubspot to build their own screen recording feature into their platform, rather than enabling new startups like Gong but I digress).
Y'all deserve the success that you have, and wishing you all the best of luck with the new product launch!
Most transcript system we have tried bundle everything that is said by the onsite people as a single entity which pretty much destroys the value of the transcript; especially if people in that room disagree with each other; reading the transcript makes it feel that the onsite guys is very schizophrenic