Apple will either capitalise on this by making their operating systems more agentic, or they will be reduced to nothing more than a hardware and media vendor.
People hate to change habits, and many here overestimate the willingness and ability of, especially, older people to change how they use technology.
There's something that doesn't sit right with me about this statement, and I'm not sure what it is. Are you sure you didn't just join for the money? (edit: cool problems, too)