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bobtender commented on Motorola's legal terms claim to strip owners of their right to sell their device   en-us.support.motorola.co... · Posted by u/dns_snek
dns_snek · 2 years ago
> And now a word from our lawyers. Finally, in order to unlock your device, you need to agree to important legal terms[1], which can be found on the next page. Agreeing creates a binding legal agreement, so be sure to read them carefully.

From linked terms:

> Devices that have been unlocked are for your personal use only. Once you unlock the device, you can only use it for our personal use, and may not sell or otherwise transfer the device.

[1] https://en-us.support.motorola.com/ci/fattach/get/741421/138...

edit: Thank you to Louis Rossmann for bringing this to our attention: https://www.youtube.com/watch?v=U2k9D81fbpA

bobtender · 2 years ago
Unfair contract terms are illegal and carry a fine of up to $50,000,000 in Australia. [1]

[1] https://www.accc.gov.au/media-release/businesses-urged-to-re...

bobtender commented on Motorola's legal terms claim to strip owners of their right to sell their device   en-us.support.motorola.co... · Posted by u/dns_snek
tzs · 2 years ago
> In Australia they can revoke the "Motorola warranty" all they want. However, everything sold comes with a warranty that can't be revoked which entitles you to repair, replacement or refund for a reasonable time frame (yes it's intentionally open ended).

Can you sell your warranty rights? For example let's say I've sold you something and later I offer you 150 AU$ to buy back your warranty rights. You decide that is worth way more than the warranty is worth to you and accept. Does this work?

bobtender · 2 years ago
> Can you sell your warranty rights?

No

> Does this work?

No

What you are referring to is not a warranty, they are statutory rights. [1][2]

* Consumer guarantees are automatic and can't be negotiated away. * Warranties are voluntary and are additional to consumer guarantees.

Here is the required text in Australia for goods:

# Mandatory text for goods and services supplied after 9 June 2019

The mandatory text for the supply of goods and services after 9 June 2019 is:

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

    to cancel your service contract with us; and
    to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods.

If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion.

You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

[1] https://www.accc.gov.au/consumers/buying-products-and-servic... [2] https://classic.austlii.edu.au/au/legis/cth/consol_act/caca2...

u/bobtender

KarmaCake day10March 9, 2024View Original