I'm not saying it's a good or bad thing to do, but I understand it.
This is an interesting point. There is some satisfaction from the likes, the comments, and the assurance that _someone_ is seeing your frustration even if the company does nothing.
Is this snippet from their Twitter bio clear?
"If you need assistance, please submit a ticket: http://fastmail.com/support"
I admit my second message was terse, but the correct social media response for a critical outage is "we're looking into it". Not "if you want support, go here".
Like I said, I do not have time to hunt for whatever support channels exist and file a ticket. I pay $50 a year so they can deliver a working product, including triaging their own issues.
Their messaging probably could have been better here to say "we're looking into this. If you have time, please file a support request".
On Fastmail.com, the support request is two clicks away, under the big ? button in the upper right and "Contact Support". I'm not sure how much time you have but it took me less than 1 minute to find this button and submit from my logged in account.
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Well yeah, obviously bring in Palantir. 10x the headcount so they can have the task completed in 3 days.
It’s solving a problem that was already robustly solved. So get we go with another standard.
For instance, GDPNow from the Atlanta Fed looks quite bad at the moment: https://www.atlantafed.org/cqer/research/gdpnow
I also have been looking at deliquency rates on industrial equipment leases lately, and they seem to be trending sharply upward: https://www.fitchratings.com/structured-finance/abs/equipmen...
Major retailers are also managing expectations for the next quarters. It seems like they're bracing for soft aggregate demand.
"the January surge in imports - especially for gold - caused the model to move negative. As the Atlanta Fed noted: "the contribution of net exports to first-quarter real GDP growth fell from -0.41 percentage points to -3.70 percentage points".
Usually there would be an offsetting increase in inventories, but that is a lagging indicator. This is a short-term distortion and will balance out over the next month or so. I don't expect negative GDP in Q1." [1]
1: https://www.calculatedriskblog.com/2025/03/a-comment-on-gdpn...
We’ve known for over a decade that DHS, FBI, CBP, and local police buy location data.
https://www.propublica.org/article/no-warrant-no-problem-how...
It drives me nuts that Siri can't interact correctly when spoken to like this: 'Siri, could you text my wife that I will be home in 20 minutes'
Converts to:
Text Wife: That I will be home in 20 minutes
Should be: I will be home in 20 minutes
Drives me nuts. This is what I actually want. It's just so much more natural. This is my biggest grievance with virtual assistants. I want to talk to it like a real assistant. Hopefully after the LLM refactor of Siri this will happen, but on 18.2, still doesn't work with redesigned Siri. I don't know if they have added the LLM integration with her, but I thought they had in 18.2