Without knowing the numbers it's hard to tell if the business model for these AI providers actually works, and I suspect it probably doesn't at the moment, but selling an oversubscribed product with baked in usage assumptions is a functional business model in a lot of spaces (for varying definitions of functional, I suppose). I'm surprised this is so surprising to people.
Being a common business model and it being functional are two different things. I agree they are prevalent, but they are actively user hostile in nature. You are essentially saying that if people use your product at the advertised limit, then you will punish them. I get why the business does it, but it is an adversarial business model.
> hitting that limit is within the terms of the agreement with Anthropic
It's not, because the agreement says you can only use CC.
Selling dollars for $.50 does that. It sounds like they have a business model issue to me.
It took me a few tries to get up the will to actually read it. It was years ago, so I don’t remember a lot of details. My main take away was to make controls logical for the thing being controlled. “Norman doors” are the big one, but I often think about it while I’m in my car trying to do something on a touch screen, when all I want is a knob, button, or switch.
In the modern era of web design I think it would point to these websites (like most of Apple’s product pages), that make users scroll through indulgent animations, just to get to the content. It may be cool the first time, but is very annoying for repeat visits, and it feels like it breaks my scrolling expectations. Not to mention all the horizontal scrolling thrown in there, which becomes a headache for those without the hardware to do it easily, and confusing to change scroll direction all the time.
Ok this will be a tangent, but I also take this one step farther and also talk about "documentation". Just for the record, I don't think documentation is all good or all bad, but it definitely can be used incorrectly and in excess. And Norman Doors and a great way to get this point across.
When someone creates or installs a Norman Door by accident or out of ignorance and then realizes there is a problem, they often think "I know, I will document it!" and they add little placards to the door that says "Push/Pull" or some such. They see that this helps with a small subset of users and thinks "there, I fixed the problem, people just need to read the documentation and now it is their problem if they don't". But if you watch users of the door, a large portion will still use the door incorrectly because... people don't read documentation. If they don't read documentation, is it the users fault the door was designed incorrectly or was it the designers problem?
I use this as an example for my developers on thinking before documenting troublesome code or a confusing interface to first ask "can I design this so it is less confusing?" and if so, that would usually be preferable to adding documentation "to solve the problem". Well designed code (or doors) with no documentation always beats poor designs with documentation.
This seems entirely false to me. To be honest it is so incorrect it significantly puts into question the rest of the article.
1. I have absolutely had managers motivate me to work harder. I have also had managers completely demotivate me and cause me to quit. How on earth can anyone who has worked in the industry for any amount of time say that "The only place where managers motivate people is in management books"?
2. Of course most of the facile strategies mentioned in the article (like 996, micromanaging, etc) won't work. The article then generalizes this to all strategies - but "if terrible methods can't solve it, nothing possibly can" feels like a shaky argument at best. A good manager understands this, and motivates by helping you understand how the things you are doing are actually critical to the success of the team and the company. (If success of the company isn't something you're interested in, then yes, it's going to be hard to motivate you.) A poor manager sabotages motivation in a hundred different ways - he makes you feel like your efforts are totally wasted, or fails to articulate why they are important.
But if someone has a high ceiling, the most a manager can do is create an environment that allows the employee to achieve their max potential. A bad manager on the other hand, can very easily bring a normally high-potential motivated employee down to mediocre levels.
If you are one of those self-aware leaders that knows how to create an environment where people can excel, then hiring highly motivated people is the winning strategy.
For cars, I guess Henry Ford's anecdotal comment that "you can have any color you like as long as it's black" was a form of opinionated design. If BYDs cars are all different, surely they're less opinionated?
While this is one form of opinionated, it really just means that they are doing their own thing different from the other established players. This could mean MORE configurability in some cases. Another poster also said it, but opinionated just means that they have taken a stand in product design (features, looks, usability, etc) that they think it correct and it does not bow to 'the herd'. IMO, an opinionated design is neither good nor bad, but it is respected by me.
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