The problem is that saying this out loud means you're politicizing this problem. Well, it's largely a political problem, otherwise we could get the Federal Government to step in and properly fix this. Legislation in the past with the best intensions was purposely weakened at the last moment to allow billions to be taken from Federal programs that left zero actual improvement or infrastructure development. Guess which party is fighting hardest for such loopholes and promising that corporations can do this better than "big government"?
If we don't get our acts together in November, not having quality Internet access is going to be the least of our problems. Anyway, everyone enjoy going back to business as normal by Easter during the peak of this pandemic. I'm sure that will help as well.
It took me two hours to get a person on the phone, and we went through no less than 3 reset cycles. :|
Then the advisor told me I have to return it in person to an apple store (which is closed) or to an apple authorized repair store, and mentioned there will be a $29 fee, but fortunately for me, she was reading the prices wrong. Warranty returns/repairs should be free of cost. I asked for a supervisor, and was connected to someone who actually knew what was going on. He said they could mail the replacement and return packaging so I wouldn't have to come in. Second advisor was so helpful and knowledgeable. I'm just babying my left airpod before it goes.