Welcome to Apple of the last decade. As an avid user of many Apple products, this has been extremely frustrating to experience. Hopefully Alan Dye's departure will see at least partial return to obeying Apple's own HIG.
Welcome to Apple of the last decade. As an avid user of many Apple products, this has been extremely frustrating to experience. Hopefully Alan Dye's departure will see at least partial return to obeying Apple's own HIG.
…ripped out when the Office Ribbon was introduced in 2007; the now-limited customisation is now considered an improvement because of the IT support problems caused by users messing up their own toolbars.
I mean, yes; but that’s what Group Policy is for! And the removal of the icon editor is just being downright mean to bored school kids.
I do a lot of CAD. Every single keyboard shortcut I know was learned only because I needed to do something that was either *highly repetitive* or *highly frustrating*, leading me to dig into Google and find the fast way to do it.
However, everything that is only moderately repetitive/frustrating and below is still being done the simple way. And I've used these programs for years.
I have always dreamed of user interfaces having competent, contextual user tutorials that space out learning about advanced and useful features over the entire duration that you use. Video games do this process well, having long since replaced singular "tutorial sections" with a stepped gameplay mechanic rollout that gradually teaches people incredibly complex game mechanics over time.
A simple example to counter the auto-configuration interpretation most of the other commenters are thinking of. In a toolbar dropdown, highlight all the features I already know how to use regularly. When you detect me trying to learn a new feature, help me find it, highlight it in a "currently learning" color, and slowly change the highlight color to "learned" in proportion to my muscle memory.
On-the-job-training, honestly; like we've been doing for decades, restated as:
Employer-mandated required training in ${Product} competence: consisting of a "proper" guided introduction to the advanced and undiscovered features of a product combined with a proficiency examination where the end-user must demonstrate both understanding a feature, and actually using it.
(With the obvious caveat the you'll probably want to cut-off Internet access during the exam part to avoid people delegating their thinking to an LLM again; or mindlessly following someone else's instructions in-general)
My pet example is when ("normal") people are using MS Word when they don't understand how defined-styles work, and instead treat everything in Word as a very literal 1:1 WYSIWYG, so to "make a heading" they'll select a line of text, then manually set the font, size, and alignment (bonus points if they think Underlining text for emphasis is ever appropriate typography (it isn't)), and they probably think there's nothing more to learn. I'll bet that someone like that is never going to explore and understand the Styles system on their own volition (they're here to do a job, not to spontaneously decide to want to learn Word inside out, even on company time).
Separately, there are things like "onboarding popups" you see in web-applications thesedays, where users are prompted to learn about new and underused features, but I feel they're ineffective or user-hostile because those popups only appear when users are trying to use the software for something else, so they'll ignore or dismiss them, never to be seen again.
> By corollary, how do you turn more casual users into power users?
Unfortunately for our purposes, autism isn't transmissible.
We get rubbish suggestions from SOTA(tm) LLM models too, y’know.
Some stuff that used to work well with smart autocomplete / intellisense got worse with AI based autocomplete instead, and there isn't always an easy way to switch back to the old heuristic based stuff.
You can disable it entirely and get dumb autocomplete, or get the "AI powered" rubbish, but they had a very successful heuristic / statistics based approach that worked well without suggesting outright rubbish.
In .NET we've had intellisense for 25 years that would only suggest properties that could exist, and then suddenly I found a while ago that vscode auto-completed properties that don't exist.
It's maddening! The least they could have done is put in a roslyn pass to filter out the impossible.
AI pushed down everywhere. Sometimes shitty-AI that needed to be proved at all cost because it should live up to the hype.
I was in one of such AI-orgs and even there several teams felt the pressure from SLT and a culture drift to a dysfunctional environment.
Such pressure to use AI at all costs, as other fellows from Google mentioned, has been a secret ingredient to a bitter burnout. I’m going to therapy and under medication now to recover from it.
What I don't understand is where the AI irrationality is coming from: the C-suite (still in B37?) are all incredibly smart people who must surely be aware of the damage this top-down policy is having on morale, product-quality, and how the company is viewed by its own customers - and yet, they do.
I'm not going to pretend things were being run perfectly when I was at MS: there were plenty of slow-motion mistakes playing-out right in front of us all[1] - and as I look back, yes, I was definitely frustrated at these clear obvious mistakes and their resultant unimaginable waste of human effort and capital investment.
Actually, come to think about it... maybe perhaps things really haven't changed as much? Clearly something neurotoxic got into the Talking Rain cans sometime around 2010-2011 - then was temporarily abated in 2014-2015; then came back twice as hard in 2022.
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[1]: Windows 8 and the Start Screen; the SurfaceRT; Visual Studio 2012 with SHOUTY MENUS and monochrome toolbar icons; the laggy and sluggish Office 2013; the crazy simultaneous development of entirely separate new reimplementations of the Office apps for iOS, Android, WinRT, the web. While ignoring the clear market-demand for cloud-y version of Active Directory without on-prem DCs (instead we got Entra, then InTune).
"For now, I’ll go dogfood my shiny new vibe-coded black box of a programming language on the Advent of Code problem (and as many of the 2025 puzzles as I can), and see what rough edges I can find. I expect them to be equal parts “not implemented yet” and “unexpected interactions of new PL features with the old ones”.
If you’re willing to jump through some Python project dependency hoops, you can try to use FAWK too at your own risk, at Janiczek/fawk on GitHub."
That doesn't sound like some great success. It mostly compiles and doesn't explode. Also I wouldn't call a toy "innovation" or "revolution".
I attended a presentation in the early 2000s where an IBM executive was trying to explain to us how big software-as-a-service was going to be and how IBM was investing hundreds of millions into it. IBM was right, but it just wasn't IBM's software that people ended up buying.
Well, I mean, WebSphere was pretty big at the time; and IBM VisualAge became Eclipse.
And I know there were a bunch of LoB applications built on AS/400 (now called "System i") that had "real" web-frontends (though in practice, they were only suitable for LAN and VPN access, not public web; and were absolutely horrible on the inside, e.g. Progress OpenEdge).
...had IBM kept up the pretense of investment, and offered a real migration path to Java instead of a rewrite, then perhaps today might be slightly different?
According to a 2021 article about Vizio's user-hostile advert display devices, they boast of an average revenue of $13/yr - up from $7.30/yr, though consider this was 2020 when more people were at-home watching TV instead of going outside, meeting people, touching grass, the usual.
https://deadline.com/2021/03/vizio-smart-tv-streaming-ipo-12...
> A range of advertising opportunities drive revenue, including revenue sharing with programmers and distribution partners as well as activations on the device home screen. In the fourth quarter of 2020, the company said average revenue per user on SmartCast was $12.99, up from $7.31 in the same period of 2019.
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If you'll allow me to make an arbitrary assumption that a new TV set bought today will last about 10 years, then $13/yr means the advertising revenue implies Vizio has reduced the sale-price of their TVs by $130 compared to before we had no-opt-out advertising displayed on our own property as a condition for the privilege of using said device.