I've been through this multiple times. A lawyer friend of mine told me that in such cases only going through a legal battle would solve the problem but the amount of money and time for the zero return will get no interest of any lawyers.
You'll be out of luck unless yourself are a lawyer or you know someone being affected who is up to this tedious battle
A multitude of technicians came out and apologetically said there was a problem somewhere in a line, but they couldn’t get approval to really dig in because there just weren’t enough complaints - they theorized there was just one broken line somewhere in a bundle that water would seep in to, and we drew the short straw.
Finally, one technician very quietly suggested that my parents go to the phonebook and call the state public utilities regulation commission. I still remember that their number was found on the one blue page in the telephone book.
Within a few business days, there were half a dozen lineman out stringing new lines, and a supervisor apologizing to my parents, promising the issue would be fixed that day, and giving his direct line to them with the instructions to call if they ever had phone trouble again.
My dad generally distrusts the government, but still marvels at that response to this day.
Can you delete it after the shortest possible period of using it, potentially? Do you keep data after someone stops being a customer or stops actively using the tech?
Ask me how many medical practices connect every day via IE on Windows 8.