Email is an optimal interface for long-running agents. It’s multithreaded and asynchronous with full support for rich text and files. It’s a universal protocol with identity and authentication built in. Moreover, a lot of workflow critical context already lives in email.
We wanted to build email agents that you can forward your work to and get back a completed task. The agents could act entirely autonomously as you wouldn't need to delegate your identity. If they did get stuck they could just send you, or anyone else, an email.
Using Gmail, we kept getting stuck on the limitations of their API. No way to create inboxes programmatically. Rate and sending limits. OAuth for every single inbox. Keyword search that doesn't understand context. Per-seat pricing that doesn't work for agents.
So we built what we wished existed: an email provider for developers. APIs for creating inboxes and configuring domains. Email parsing and threading. Text extraction from attachments. Realtime webhooks and websockets. Semantic search across inboxes. Usage-based pricing that works for agents.
Developers, startups, and enterprises are already deploying email agents with AgentMail. Agents that convert conversations and documents into structured data. Agents that source quotes, negotiate prices, and get the best deals. Agents that emulate internet users for training models on end-to-end tasks.
Here's demo of Clawdbots communicating using AgentMail: https://youtu.be/Y0MfUWS3LKQ
You can get started with AgentMail for free at https://agentmail.to
Looking forward to hearing your thoughts and feedback.
Thanks to Action Mailbox in Rails[1], I give all my records email addresses. Eg let ecommerce "order" records accept forwarded emails that are pinned as comments. It opens you up for doing things like forwarding a purchase order and having the PO number pulled out and attached to an order, or forwarding tracking information from a supplier and having it attached to a "supplier order" etc.
In my personal life I have individual email addresses for all my utilities and emails automatically get filed away.
If this idea tickles your fancy, I opensourced Emitt[2], an inbound email processing server with LLM-powered automation.
1. https://guides.rubyonrails.org/action_mailbox_basics.html
2. https://github.com/schappim/emitt
I just type in whatever address I want to send from, and then as long as the domain is verified in SES it'll go through.
Google has A2A: An Agent-to-Agent Protocol. SaaS is plumetting in value.
Arbitrary semantics made sense when communications were human-dominated.
If agents dominate these fields, why wouldn't they simply set their own protocols and methods to communicate both text, binary, and agreed data structures?
There's an assumption that email is somehow the best channel, when you've found yourself that the most popular, functional interfaces don't align with your expectations.
Then, ultimately I have a single agent that can sit in numerous communication platforms, such as email
The question is the transition, because email is undoubtedly the most ubiquitous channel of communication in today. I would only give my agent an A2A integration if your agent has an A2A integration, but because you don't we are at a stalemate. I'd rather just give my agent an inbox where I know it can communicate with the other billions of people that already have an email address.
Email isn’t the final protocol for agents. It’s the bridge that lets them participate in today’s internet while native agent protocols/networks emerge.
Guaranteed this is going to attract a ton of abusers who are looking to use this for signing up to services, spamming or other nefarious purposes, which then blacklists the doman. This is an infinite whack-a-mole.
do you guys have some ways of handling it?
We expect our infra and policies to evolve with usage, and one of our goals is to make agent driven email safer than the status quo, not just more scalable
Resend uses SES since it's almost impossible to get private IP mail to hit the inbox through ProofPoint filters. Looks like you have no idea about any of this. You don't even have knowledge of email reputation, much less a plan. Have you heard of Senderscore? You will have all zeros. Saying "SPF DKIM DMARC" is wild - that's a checklist from 15 years ago.
We have strict rules for our customer service people not to respond to what seems to be a bot, since all the "agent" based communication we get is for conducting scams. It is never worthwhile to engage with or pursue.
If we lose a sale or two, that's okay.
I understand the differentiator vs GMail, but API-based scripted email access isn’t new.
Doesn't seem like a particularly difficult problem to solve.
Didn't Alexa fail miserably with the "have AI buy something for me" theory?
There is a significant mental in allowing someone else make purchase decisions on my behalf:
- With a human, there is accountability.
- With deterministic software, there is reproducibility.
With an agent, you get neither.
FWIW - I am not anti-LLM. I work with them and build them full time.
Do you see more pushback in specific industries? I did some quote/purchasing automation work in food mfg a decade ago, and those guys were super difficult to work with. Very opaque, guarded, old-school industry.
Are logistics companies really that poor so they cannot afford to pay workers wages?