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wfjackson3 commented on How to make Product give a shit about your architecture proposal   gieseanw.wordpress.com/20... · Posted by u/andyg_blog
nucleardog · a year ago
> Discussing technical changes with non-technical people is usually a giant waste of time. They often don't understand what you want to do in the first place and think it's optional, because why else would you bring it up for discussion?

This bears some—well, all of, the emphasis.

I’d come at it even stronger I think. Asking people in non-technical roles to make technical decisions is a complete abdication of the responsibilities of your role.

You were hired into engineering to take care of the engineering. That is your role. When’s the last time someone in sales showed up and asked you “This guy wants a 25% discount. Do you want me to give it to him?”.

They _may_ show up and say “This guy wants a 25% discount and I’m trying to get a better understanding of our costs. Would we be taking a loss on that? Can you help me understand the costs of delivering service X?”

And that’s exactly how engineers should be approaching this. The technical decision is yours, however you probably don’t have the same context everyone else has. You _should_ discuss your decisions with others and consult with them, but that discussion is best had in terms of the impact the decision will have on their area of responsibility… which is not technical decision making.

In the situations where engineers are going to product to ask whether we should move to microservices or if this UML diagram makes sense, I’ve always seen engineering looking to pass off the decision so they can pass off the responsibility. I’ve run across this in multiple organizations and it was completely dysfunctional every time. And in every case simply replacing the engineering manager with someone that wasn’t afraid of decisions or responsibility quickly resolved the issue. (Which is probably you if you’re in this situation… if there was engineering above you, you’d be asking them instead.)

The discussion to be had should be more along the lines of “FYI, we’re looking to fit in three weeks of additional engineering work this quarter to substantially lower the costs of working on service X going forward.”. Product can discuss their priorities, or even share some information you don’t have yet like “We’ve been discussing axing that service entirely. Our tentative offboarding plan is having everyone off by Q3. Do you think the investment’s worth it?”.

If you continually ask someone else to do your job… well, be careful what you wish for.

wfjackson3 · a year ago
This is a great response. I would add that this is how any larger project gets evaluated and prioritized. In smaller companies, especially startups, I have seen the friction show up when the company is too small to have any staff dedicated to working architecture and engineering facing engineering systems, but big enough that their past choices are creating friction. At that unique point in time, it's really an organizational issue more than anything.
wfjackson3 commented on How to make Product give a shit about your architecture proposal   gieseanw.wordpress.com/20... · Posted by u/andyg_blog
seanhunter · a year ago
One of the most valuable life lessons is you can't get anyone else to care about what you want them to care about basically ever. You need to focus on the things you can control and one of the things you can't control is what someone else is going to care about.

So if you want something done and someone else has to agree, you have to figure out how the thing you want coincides somehow with their interests and concerns.

Then you explain the thing you want to them in terms of how it advances/affects the interests and concerns of the other person. So in the framing of TFA, product are never ever ever under any circumstances going to give a shit about your architecture proposal (because that is entirely in the domain of your concerns). But they may care about how the architecture is going to prevent them from delivering features that are on the roadmap coming up and how you have a solution that can fix that for example (because now you are in the domain of their concerns). Notice this is not just "your architecture proposal", it is how your architecture proposal is going to get them what they want, and if you want to do this you need to think deeply and make sure you really understand what they want, not just what you want.

You're not trying to change their mind. You're trying to get what you want by showing them how it will also get them something they want.

I'm putting this here because I really wish someone had told me this 25 years ago near the start of my career.

wfjackson3 · a year ago
I agree with this. I want to add a product perspective here too. If your product partner routinely tries to understand your suggestions and translate them into the things that matter to themselves and the broader organization, that's a good partner.

And on the subject of things that are good to learn early in your career, everyone should know that every business is barely good enough for what it is. If it was materially better at something else that mattered, for example to its market or its economics, it would be a different business. For profit businesses are pretty effective equilibrium finding entities. I used to get really frustrated that people didn't care about improving things that I wanted to improve, until I realized that in most instances those things wouldn't really change any outcome in the business. In the cases where it would really change the business outcome, I realized the company couldn't prioritize effectively.

wfjackson3 commented on WordPress.org bans WP Engine   techcrunch.com/2024/09/25... · Posted by u/openplatypus
wfjackson3 · a year ago
This is one of the worst attempts to handle a corporate dispute that I have ever seen. Forget all of the he said he said arguments for a second and see what a random person who decided to use WordPress will see.

If Automatic gets mad at the company I use to host this site, they will randomly start holding my site hostage by deactivating services. No host is safe. I probably shouldn't use WordPress.

I don't care who is wrong or right here. This is peak "cutting off your nose to spite your face" behavior.

wfjackson3 commented on Ask HN: Who to target Businesses or the General Public    · Posted by u/codemonkeymike
wfjackson3 · 12 years ago
I wouldn't ask HN. I would go ask consumers and businesses to find out who has the problem. Then I would go with whichever group actually has the problem. If neither of them have the problem, then I wouldn't launch for either one.
wfjackson3 commented on Prioritizing Product Features for Beginners   blog.proofdev.com/priorit... · Posted by u/wfjackson3
wfjackson3 · 12 years ago
Would love to get some feedback on this post. I am trying to figure out what kind of information people find most helpful.
wfjackson3 commented on Hug vs. Handshake   medium.com/women-and-work... · Posted by u/gluejar
wfjackson3 · 13 years ago
If it looks like it is going to be weird, I try to ask people if they are a hand-shaker or a hugger. I am cool with whatever makes them comfortable.
wfjackson3 commented on Ask HN: Meetup in KC?    · Posted by u/mathgladiator
wfjackson3 · 15 years ago
I would be interested too.

u/wfjackson3

KarmaCake day96June 17, 2010View Original