It was a really scary experience and I couldn’t do much about it in the moment.
Under California’s CCPA / CPRA, most enforcement power lies with the California Privacy Protection Agency (CPPA) and the California Attorney General, not private individuals. This limits the actual downside to a company vs. an unbounded downside of class-action lawsuit threat.
When I click that button, the recurring payment is automatically canceled, and the SaaS company can check that and know that I unsubscribed. Or something along these lines.
There is already a power-asymmetry between consumers and companies. This should not extend to unsubscribing. Here, the consumer should have all the power.
Merchant's end up getting the short end of the stick in most cases.
Take their right click menu for items to select whether you want an in-app tab or real browser tab. Congrats, you've broken UX by making the native browser right-click menu unavailable on link items, and because you've only implemented this on some things most of your content is not deep linkable as navigation is a cursed in-app feature.
This is as usual a fun tech demo, but it should not be used for anything in the real world.
If I were to bet, while this is fun, it will be a disaster for conversions once the launch hype goes away.
To an MD?