- Yep, your header would be scrubbed by our default definition. And also: yes definitely, configurable scrubbing is on our radar/an inevitability. Sensible defaults has been our goal, but we're definitely aware that any given keyword may be sensitive to one company but not be to another! (e.g, an address in the context of a healthcare org's patients may be sensitive, but likely wouldn't be considered sensitive for an MLS search product)
- Re: Sentry — Makes sense! There's likely a lot of team-level configuration we can add for integrations over time
- Re: Linear — that's a good question. We used to have much deeper integration with some third parties, so I think we may be able to tighten up some of those scopes. I created a ticket for us to follow up on this, thank you!
- Make the scrubbed headers configurable (if it isn't already). For example, our token header is called `X-Session-Token` and is passed on every request. Would your current regex scrub this?
- Maybe clarify that the seat (pricing) is for recorders, not for people viewing them (which I think is a reasonable choice).
- Would be nice to configure auto-deletion of Jams after X days. We'd probably go with 180 days.
- Would be neat if the Sentry integration had configurable fields (at the team level set which ones are visible, and set fixed values for some of them). For example, I don't want anyone to set the project (that's the triage step in Linear), and I want only some teams to be selectable, I'd like to skip the 'effort' altogether, etc.
- Make it possible to configure the text body of the Linear issue, with placeholders for content. For example, we'd like to skip the full-screen (non-cropped), maybe show window size or add other metadata that is often relevant to us.
One question:
- For integration with Linear, you are asking for write access to the workspace. Maybe explain why that's needed, and what it means? Same for read (though this seems more reasonable, an explanation would still be useful)
- Yep, your header would be scrubbed by our default definition. And also: yes definitely, configurable scrubbing is on our radar/an inevitability. Sensible defaults has been our goal, but we're definitely aware that any given keyword may be sensitive to one company but not be to another! (e.g, an address in the context of a healthcare org's patients may be sensitive, but likely wouldn't be considered sensitive for an MLS search product)
- Re: Sentry — Makes sense! There's likely a lot of team-level configuration we can add for integrations over time
- Re: Linear — that's a good question. We used to have much deeper integration with some third parties, so I think we may be able to tighten up some of those scopes. I created a ticket for us to follow up on this, thank you!
I really like this idea and if Firefox support was added I would purchase it in a heartbeat.
I generally agree with you. I think there's a few important things to note:
- Since Jam is a browser extension, its functionality only applies to the user that installed it (i.e., only you, not everyone that visits website X) - All captured data stays locally in your browser until _you choose_ to submit a bug and its details* - You can choose which sites the extension is enabled on if you want to further limit the scope of functionality - We have some user preferences to enable/disable certain functionality of Jam already, and I'm confident we'll add more over time!
* to be fully transparent: we _do_ collect application telemetry so we can identify bugs and performance issues, but we take great care in reporting information that is centered around what our application is doing, not what it is capturing.