I visited Zappos HQ with a university group in 2016. As part of the tour, we visited the executive area, where they all sat in cubicles/rows like anyone else's. They even pointed out Tony's desk, though he wasn't around at the time.

I came away from that tour with two distinct impressions: 1 - Zappos had an amazing company culture; everyone seemed to get along and really enjoy their work. 2 - Tony Hsieh had a surprisingly large collection of half-empty liquor bottles at his desk.

Tony's death is certainly a tragedy for his family and the communities he helped build. I hope even during this pandemic we can all maintain those key relationships in life that keep us in check.