I did try that last year but it honestly went no where. I work on a financial system at a fintech company but I am on the finance side and my managers and above have never even logged into the system so they don't understand, appreciate, or really have interest in it. All they hear about are breaks in data, or some trivial error (99% caused by the bank or employee inputting a payment incorrectly, etc.) so they hear more negative feedback which I think biases them instead of them understanding that the failure rate is less than 1% and when you have 50,000 payments there's going to always be something that goes wrong--it could be as simple as the date. I implemented a change that allowed us to invest more funds and added almost 10 figures in interest income, but I'm not sure anyone but my manager even knows that. I ultimately blame my manager, he's old and useless and seems to be unmotivated to deliver anything for his direct reports.
Good luck either way!
Looking back, I wish I hadn't let those monkeys jump back onto my back so often. It ended up causing a growing backlog and a lot of pressure for me. It also made it hard for team growth.
This piece really speaks to me, and I'm curious how others here have experienced this in work.
Good article to reflect on. Tone is a bit crass maybe but a good read. Need to get better at helping (if I can) and then delegating, instead of defaulting to "let me look into it".