Journalistic integrity (or not) arguments aside, that this happened with such an expensive piece of equipment is disappointing. Reminds me of Deal of the Century; “you ever heard of rain??!”
True, and we considered that. But there are benefits to a smart phone that we also wanted them to have, just not all the time, and it should be easier to make a smart phone dumb than the other way around.
We got phones for our kids primarily to keep in touch when they are away, especially when they have after school sports, at work (yes, even at 14 they can have gainful employment opportunities like reffing soccer). It would be great if the "smart" phone had a true "dumb" mode where the phone basically becomes a Nokia Blue vintage talk / text device. Not an app you have to install, but something that is part of the OS which I, as the parent, can control.