I've always thought "Well they're just manipulating online opinions" but the capital and blm riots have shown that online opinions can have real world impacts.
Family and friends often are distressed by the state of the world, where their view of the world is social media. But how much of social media is real? How many of the radical opinions expressed are made by real people? Of those real people, how many of them were influenced by bots or "computational propaganda"?
I believe that we, even really smart engineers, are easier to influence that we want to believe
One of the biggest problems with social media is the fact that social media companies are financially incentivized to keep the public at large from knowing. Twitter has long refused to answer exactly how many of its users are bots as a percentage of its user base, Facebook did the absolute bare minimum in cooperating with Senate Intelligence in 2017 relating to Russian propaganda, etc.
Kara Swisher said it best in an interview with Preet Bharara around the time of the Russian propaganda scandal: "The Russians didn't hack into Facebook and manipulate its servers. They were users of Facebook, they were users of Twitter. They used these platforms exactly the way they were designed to be used."
And as you pointed out, some "bad actors" are not even bots, they are real people working on behalf of some organization.
It would be nice if more people were aware that the hyperbolic content they see on social media is possibly(probably?) either not a real person's thoughts, or has been influenced by some disingenuous source
Particularly after this current purge, social media companies have lost most of their authoritative credibility. Combined with a political culture that embraces wild conspiracy theories, you'd just be adding fuel to the fire.