We professionally design, engineer and manufacture accessible technology for disabled veterans and we are also developing robotic systems for industrial automation.
We have a half-dozen active projects running on Kicad and have been using it for almost 4 years now.
As with anything, there have been occasional frustrations with updates but overall, the tool consistently gets better over time.
The main decision to select Kicad was based on the plain text representation of project state which enables (1) improved workflows with Git, (2) scriptable bulk edits (3) simpler, sharable extensions / plugins and (4) easier continuous integration for build artifacts.
If they could bring in better signal integrity tools and Altiums outjobs, it would be a no brainer to use KiCad for hobbyist to small business applications.
We try to go open source to prevent stuff like that as much as possible. I would say we are around 80% there so far (excluding obviously manufacturer-specific stuff like STM Cube IDE). KiCad, Gitea, drawio, Python(and thank heavens for pyvisa), Octave, OpenProject. Next up is probably Eclipse Capella. The only stuff we currently can't get rid of are Simulink and SolidWorks.
Well, maybe in the future.