Back in the day at reddit, for example, we could see an uplift in usage when we made the pages faster, there was nearly a direct correlation.
At Netflix we spent a lot of effort on reliability because every time we had a major outage, there was a dropoff in subscriptions with the cohort that had been affected.
And I've heard similar from other people in the reliability space -- that there is no direct impact on retention from availability issues, but you can see an effect in the long term.
I know I care. If I pay for something and it sucks, I stop paying for it because it's not up to my expectations.
I mean - when you ask StableDiffusion to draw a dog astronaut, everyone gets that the image it returns is made-up, right? Nobody expects the AI to return only "true" images of existing things - it was trained on fictional images as well as photographs, and people understand that it can imagine new things beyond what it's seen. Nobody expects SD to emit an error like "I can't draw a dog astronaut because they don't exist".
So why do people expect ChatGPT to work differently? Even with developers who presumably understand the technical details, I constantly see people acting as if it was an error mode for ChatGPT to say something that isn't factually true about the world. How is that any different from calling SD a liar because it drew a dog astronaut?
It's an interesting question. If you want to read more, the two researchers quoted in the book that I was summarizing are Justin Marshal and Mike Land. Each has a handful of papers that are cited in the bibliography.
The Oatmeal claims that, "the mantis shrimp sees a thermonuclear bomb of light and beauty." This piece contradicts that claim:
"Mantis shrimp have twelve photoreceptor classes. Humans have three. We derive a spectrum of colors through comparisons between our three classes; this is called the opponent process or opponency. Mantis shrimp do not do this. They collapse the spectrum into just twelve colors."
It's more like a 12 color lookup table.
> Every kind of red stimulates the bottom receptor of row 3. All shades of violet stimulate the top receptor on row 1
That's based on an experiment where they were trained to attack colored lights for a reward.
The comic also says they have 16 color receptors, but the other 4 (2 in the midband and 2 in the hemispheres), as far as anyone knows, aren't involved in color vision.
Do you see how impossible any dialog becomes in that model?
It's true that people sometimes don't argue in good faith, and it's fair to question hidden motives. But I think if you have better facts, you should keep arguing the facts.
Maybe it's willful ignorance. Ignorance of the misuse and harm of mass surveillance.