Firstly, I'm sorry they had such a bad time, and as per https://news.ycombinator.com/item?id=44621077 there's a tonne of things we've (i've) done wrong.
That said, there's a bunch of points raised here which aren't fully accurate. So for the sake of completeness:
> The official Matrix homeserver, Synapse, was built with a tech stack ill-suited for its long-term goals and scale
These days Synapse is hybrid Rust for the fast paths (https://github.com/element-hq/synapse/tree/develop/rust) and Python 3 + mypy for the rest. Huge servers like matrix.org (150K concurrent users) run fine on it. I'm not convinced the "ill-suited tech stack" crit holds.
> Community projects like Dendrite emerged to rewrite the homeserver more sensibly
Dendrite is not a community project and never has been; it was written by the core Matrix team, and then when we realised Synapse had critical mass we backported most of its architectural improvements to Synapse.
> New Vector seems to be chasing too many goals simultaneously, with no clear direction
No? we killed all the sidequests in order to just do Element Web, Element X, Element Call and Synapse.
> Just a few months ago, they migrated to the Matrix Authentication Service (MAS), which was supposed to be a leap forward, yet lacks even essential security features like 2FA/MFA.
No? the whole point of MAS is that it lets you delegate straight through to a proper IDP which provides 2FA/MFA/Passkeys etc.
> Launching the app requires network synchronization that hampers responsiveness
No? Turn off your network, launch Element X, and see that it launches fine? Obviously it does need to talk to the server to retrieve new data. I guess there was the https://github.com/element-hq/element-x-ios/issues/4102 issue, but that was fixed 3 weeks ago.
> The Matrix.org service, especially its matrix.org homeserver, is also slow
matrix.org feels pretty good to me these days, even on my mammoth account (other than when talking in Matrix HQ)
> On my laptop, I’ve been using iamb, a TUI Matrix client, and even there I experience delays of tens of seconds when launching it, and a lag of several seconds between pressing Enter and seeing the message actually appear in the chat room.
I'm assuming that's because iamb hasn't enabled sliding sync, and/or hasn't implemented local echo, or has some other perf bug. Or perhaps you're on an old build. Given it's using the same matrix-rust-sdk as Element X it should in theory be instant.
> And that’s certainly not iamb’s fault, because it’s written in Rust, btw™.
...
> the lack of proper first-party libraries for 3rd-party developers to build on top of, it became visible that the once-vibrant ecosystem, does no longer look so healthy
This is really weird. It's not clear that the Matrix Foundation should publish software at all, to be honest - it's effectively a standards body. W3C doesn't write browsers or web servers any more, for instance.
As it happens, we have invested a huge amount of effort into publishing a flagship first-party client SDK anyway: matrix-rust-sdk. And matrix-js-sdk is still there too. We very deliberately have handed off other SDKs to the broader community to maintain, which they do a great job of. Surely the fact that go-matrix got surpassed by Tulir's superior go-mautrix fork is a good thing, not a bad thing?
> Development on Synapse alternatives has stagnated
The conduits seem as active as ever, from what I can see, even if there's been forking.
Dendrite development has stalled, but this reflects lack of funding rather than the ecosystem failing, and the core team at Element having to put all its effort it into one server (Synapse) rather than splitting between two.
> Other clients like SchildiChat are faced with the dilemma of continuing their existing work or starting over by forking Element X
That's just false? SchildiChat seems to have quite happily forked EX into SchildiChat Next years ago and looks to be doing a great job of it; ahead of EX itself with many features (e.g. it already has spaces!)
> Speaking of SDKs, New Vector appears to lack a coherent technology strategy. They’ve built infrastructure in Python and Node.js/TypeScript, moved into Go for the Synapse replacement, and now maintain a Rust-based client SDK, while abandoning their Go client library (which is now community-maintained).
NV's stack is Python+Rust and Node/TS on the serverside, and Rust + (TS/Swift/Kotlin) on the clientside. It's true that over 11 years of work we've also sprouted a few Go projects (e.g. complement), and there's even some Perl (sytest), but that is very much the minority.
> Especially for an organization that appears perpetually cash-strapped. New Vector’s approach feels more like indecisiveness than the right tool for the right job when looking through their repositories on GitHub.
It feels unfortunate that the OP is complaining that NV doesn't provide enough 1st party implementations in different languages any more, while also complaining NV has too many languages in use.
> Matthew, if you’re reading this: We both know that naming things is one of the hardest problems in computer science, right after cache invalidation. I totally get the geeky, 31337 thrill a name like Matrix might evoke, but believe me when I say that using generic names is a bad idea. Things would have been a lot easier for everyone involved if you had at least rebranded Riot to something more distinctive. For future rebrandings, I highly recommend using the Synthwave Band Name Generator and some good old human creativity. :-)
Honestly Matrix & Element seem to get quite a lot of traction and successful press despite the generic names. For instance, I just spun up Tor and googled the word Element, and Element.io came up as the 2nd hit after the skateboard brand (and the whole sidebar). The data just doesn't back up this particular criticism.
Overall, though, I get why the OP is frustrated and has given up. All I can say is that we're working away on getting Element X to parity with Element as fast as we can so we can retire the 'classic' app, at which point I think much of the pain people are experiencing will go away. It's taking longer than I'd like given the work is entangled with building and deploying government messaging systems as a way to keep the lights on, but if anything all the negativity here makes me more determined and stubborn to keep plugging away to dig out of the transitional period we're in, and get back on track.
I've heard (and tried) the new experimental webapp. Is that actually something more than an experiment and will this see further development?
I'm asking because I really enjoyed it but felt like it might have been just a test balloon.
XMPP and IRC are not it, for me. Neither give me a better experience nor are they easier for non-techies than matrix.
I also empathize with the people behind the project, as monetization is much more difficult for non-scumbag companies, among which I definitely count Discord, Slack and to a lesser degree Telegram.
As a user though, the speed of improvement has been less than satisfying. It has felt like matrix was just shy of fulfilling its promises for years now.
I still enjoy using it though and am hopeful for its future.