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meego commented on Intercom forces migration to seat-based pricing with 30 days notice   imgur.com/a/kQAx0NI... · Posted by u/meego
meego · 3 months ago
Our company has been using Intercom for customer support for the last 7 years.

We went through several pricing changes but the bottom line always remained that pricing was usage-based.

Over the weekend, we received an email noticing us that: - we would be forcibly migrated to seat-based pricing - the change would happen automatically in 30 days

With our current usage of their product, this will result in us paying 3 to 4 times our current expenditure.

I'm old enough to have been through several rug pulls like this, but the magnitude of the change imposed on us and the very short notice definitely stand out.

Since these forced migrations are being rolled out quietly without any public announcement, it seems worth giving this a little due publicity. If your company hasn't yet received such an email, and you're on an old plan, this is likely coming at you fast.

I would welcome recommendations for alternative usage-based customer support solutions. We are considering moving to AWS Connect. It has usage-based pricing, and my experience with AWS gives me some confidence they will not be turning their pricing over its head any time soon.

meego commented on NPM and NodeJS should do more to make ES Modules easy to use   borischerny.com/javascrip... · Posted by u/bcherny
meego · a year ago
Barely a third of "high-impact" packages on npm are ESM. And that's with a generous definition of what an ESM package is. [1]

[1]: https://github.com/wooorm/npm-esm-vs-cjs

Deleted Comment

meego commented on React Native 0.69   reactnative.dev/blog/2022... · Posted by u/soheilpro
chronofar · 3 years ago
Personally I’d much rather work with Flutter than RN. The tooling and general developer experience I find to be far superior.

But of course the primary advantage of RN is the ecosystem of developers and libraries it comes with, so if those are important to you I don’t believe Flutter will catch up any time soon. Personally I think those are a bit overrated. Any competent JS developer could pick up Dart very quickly, and all the various bits of browser knowledge a front end developer would have that are more valuable wouldn’t be applicable here, so to me “used before” only offers rather modest gains, and over the long run isn’t much to base a decision on.

meego · 3 years ago
Actually, since the RN team unbundled RN and handed maintenance of non-core libraries (e.g. filesystem, keychain, gestures...) to community maintainers, a lot of these libraries have lacked maintenance, and could really use more maintainer time.

The following example comes to mind. react-native-fs is the most popular lib for filesystem I/O. From Android 10's release in Sep 2019 until Feb 2022, all file overwrite operations on Android 10 and later would result in the file getting corrupted if the new file was smaller than the pre-existing one. Related issue: https://github.com/itinance/react-native-fs/pull/890

That's a very long 2 year and a half.

My intuition to explain this situation is that the intersection of these two is very small: - orgs using RN, and thus willing to maintain it - orgs staffed with experienced Java/Kotlin or ObjC/Swift developers with the good understanding of native Android/iOS APIs needed to maintain RN libraries

meego commented on Nvidia DLSS Source Code Leaked   techpowerup.com/292479/nv... · Posted by u/MikusR
meego · 3 years ago
Can the nouveau project make use of this without ending in legal hot water?
meego commented on Show HN: Alert yourself after a long-running task in terminal   gist.github.com/petethepi... · Posted by u/petethepig
meego · 5 years ago
For what it's worth, Starship also does this(https://starship.rs/config/#command-duration), with the possibility to only trigger notifications for tasks running more than N seconds.
meego commented on Way to keep your cool running a Raspberry Pi 4 (2019)   jeffgeerling.com/blog/201... · Posted by u/guiambros
reitanqild · 5 years ago
Anyone has links to similar articles with regards to either

- SD card reliability

- techniques for reliably using what we have

?

Given that people are using these for all kinds of stuff there must be some advanced techniques being used (or some basic I have missed).

meego · 5 years ago
A good approach used in industrial/embedded applications: use a read-only root volume. If you don't write to your SD, you don't wear it out and have no risk of file system corruption either. It's quite a lot of work though, since most packages assume they're installed on a writeable file system.

Debian wiki has a (pretty bad and outdated) page on the subject https://wiki.debian.org/ReadonlyRoot#Enable_readonly_root

meego commented on Ask HN: Who is hiring? (April 2018)    · Posted by u/whoishiring
meego · 7 years ago
TestPass | Senior/Lead Software Engineer + Full-Stack JavaScript Engineer | Full-time | Paris, France | €50-70k + significant equity stake | www.testpass.fr

// Product:

TestPass helps outdoor companies connect with outdoor enthusiasts by making their equipment easily available for test runs and rental. We solve logistics, scheduling, or payment so brands don't have to. We're already profitable and work with major brands (Scott, Cannondale, Specialized, Petzl...) across 25 countries.

// You:

a Lead Software Engineer to take ownership of engineering, and a Full-Stack JavaScript Engineer to work and learn alongside. Both positions require proficiency in building and maintaining modern full stack Javascript web applications. Both positions are onsite in Paris, France, and allow some remote work.

The ideal candidate for Lead Software Engineer will also have:

-a strong all-around software engineering culture (e.g. devops, QA, networking, performance, security)

-experience running small-to-average engineering teams and the desire to take a manager role, shaping the culture, tools and processes, and training younger colleagues.

// Stack:

Microservices-based architecture, ES2017, Node+Express, GraphQL, AngularJS, Mongo+Mongoose, Heroku, Sentry,… We maintain a RaspberryPi-hosted embedded version for our clients who use TestPass away from cellular (e.g. mountain glaciers!). Next: React/Vue, tests+CI, embedded app overhaul

// Team:

We're a 4-person team in Paris, France, half of which works remotely: 2x Full-Stack JS, 1x Product Manger, 1x CEO. We have a fast product delivery pipeline and strive to grow an efficient, sane and sustainable work environment with proper work-life balance. Team includes a former pro mountain biker, and a former employee #2 of Stootie (300k MAU, 11M€ raised). Frequent opportunities to travel to outdoor-related destinations (e.g. Swiss Alps, French Riviera, US Rockies) where we attend & support sports/outdoor events on a regular basis. Benefits include 5 weeks paid vacation and full health benefits

// Interview process:

Phone call / coffee [30 min] >> Interview [2 hrs] + small assignment >> Onsite w/ team [half-to-full day]

// Get in touch:

Guillaume & Antoine jobs@testpass.fr

u/meego

KarmaCake day13November 9, 2015View Original