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justinlink commented on Ask HN: How to do transactional SMS as a bootstrapped or startup company?    · Posted by u/p2hari
justinlink · 2 years ago
I had a bootstrapped B2B company that was stuck in a similar situation, lot of transactional SMS. We initially used (started over a decade ago now) SMS gateways like number@txt.att.net before we had a mobile app. These worked great for a while, but in the last few years they have become very unreliable.

So we started really driving people to push notifications, but users liked the text messages. Especially if they believe your messages are important. As the gateways become more unreliable, users became frustrated and weren't interested in switching over to push notifications.

I did all the research you did, and while we were profitable taking on SMS was going to become a major cost. I couldn't do it. So we took these steps:

1. Immediately stopped providing SMS gateway texts to all new customers. This stopped the expectation that text messages were included. These customers were told we only had push notifications.

2. We went with Twilio and with our decade of data we had a good idea how many text messages per customer. We begin offering a new package that included text messages. We really didn't mark up the price at all, we just covered costs.

When a customer would complain about only have push notification option, we sold them the text message package. When the SMS gateways were unreliable for a customer, we sold them the text message package.

The product is still sold like this today.

justinlink commented on Let Teenagers Sleep   scientificamerican.com/ar... · Posted by u/Bender
tptacek · 3 years ago
One big reason this shift isn't happening is that it creates coordination problems: for many families, everyone leaves for school at the same time, so if you move grade 9 forward an hour, you have to do the same with grade 4 to get any benefit; the 9th grader is taking the 4th grader to school. That problem stopped this shift dead recently where I live.
justinlink · 3 years ago
To answer some of the questions posed to this comment, I really think the problem is many school districts do not have enough buses and drivers to transport their entire student body at the same time.

By having secondary start first, you require 50% less buses.

If we were to switch secondary goes second and primary age students go first, your primary age children would leave for school around 7am and arrive home at 3pm. Most parents are not home at 3pm and this causes a large problem for families. In some instances, the older children who are in secondary schools -- watch the younger children until parents get home.

justinlink commented on Let Teenagers Sleep   scientificamerican.com/ar... · Posted by u/Bender
jobs_throwaway · 3 years ago
This is why we have school busses. Why are children being tasked with transporting other children to school?
justinlink · 3 years ago
Not OP, but OP may have meant:

Sometimes older siblings contribute to childcare. A 9th grader that is home at 3pm, can watch a 4th grader that is home at 4pm until parents arrive home at 5pm.

justinlink commented on Government data show gasoline vehicles are up to 100x more fire-prone than EVs   electrek.co/2022/01/12/go... · Posted by u/josephcsible
jka · 4 years ago
Do you have any affiliation or relationship with elektrek (the linked website), out of interest?
justinlink · 4 years ago
Nope. Never even heard of them or their website until this article. I'm not in any industry related to EV or gasoline vehicles.
justinlink commented on Government data show gasoline vehicles are up to 100x more fire-prone than EVs   electrek.co/2022/01/12/go... · Posted by u/josephcsible
wbsss4412 · 4 years ago
> If your car is parked in your garage, what is more fire-prone? Your turned off gasoline vehicle, or your plugged in EV?

Do you have the answer to this question?

justinlink · 4 years ago
I don't. Nor did the study answer that question. But that's my point -- consumers need to be reassured that their EV vehicles are safe plugged in within their home while they are sleeping.
justinlink commented on Government data show gasoline vehicles are up to 100x more fire-prone than EVs   electrek.co/2022/01/12/go... · Posted by u/josephcsible
justinlink · 4 years ago
This is kind of misleading. Are gasoline vehicles more fire-prone? Sure, I believe that's true if you account for all types of vehicle fires.

If your car is parked in your garage, what is more fire-prone? Your turned off gasoline vehicle, or your plugged in EV? That's where some of this concern is coming from. Is it a freak occurrence? Probably!

They need to address that issue head on, explain how rare it is or why it happens etc, rather than just claiming EVs are less fire prone then gasoline vehicles.

If you tell me tornados cause more destruction and death each year than earthquakes, does that mean we should just accept that we're lucky to have had an earthquake instead of a tornado?

justinlink commented on Ask HN: Why do so many developers seem hostile to their users these days?    · Posted by u/diminium
justinlink · 4 years ago
As a developer on a very small team for many years now for a B2B product, I've spent years now filling feature requests, adding new features, and enhancing the product. The users seem to be getting more demanding and less thankful/polite.

One of my least favorite days are when we announce new features. Nobody takes a minute to say thank you, instead they want to submit new requests or demand updates on something previously submitted.

I also think, users do not understand the complexities involved. They see software every where that does so much these days for little to no cost and they just demand and think it can be done in a minute.

Sure we get paid well, and it's not a physically demanding field. But it is a mentally demanding job. We are often under appreciated. And then the users blame you for everything. It just gets to you after a while and becomes a self fulfilling prophecy of the angry old developer.

I love my job, I love making software that solves real world problems. I just don't appreciate users telling me how my life's work is worthless because it doesn't have this one feature only that person seems to need and I should be able to add it in a minute if I was good at my job.

Sorry for the rant.

Deleted Comment

justinlink commented on Daylight Savings Time (2020)   theory.stanford.edu/~amit... · Posted by u/evandijk70
et-al · 4 years ago
> Without DST, in my hometown, it will get dark at 6pm every day from Sept 23rd to March 4th.

To clarify, is your hometown in the southern hemisphere? DST generally occurs in the summer months.

justinlink · 4 years ago
No. I'm in the northern. I'm giving time ranges as examples of when it will get dark without DST. Yes, it only benefits me March -> Nov.
justinlink commented on Daylight Savings Time (2020)   theory.stanford.edu/~amit... · Posted by u/evandijk70
mac01021 · 4 years ago
What if we kept standard time year round but you were allowed to change your work schedule from month to month as the seasons changed?
justinlink · 4 years ago
What about schools? What about retail business hours? What time do restaurants open and close? Does each of those change every month?

It's much easier to change our clocks twice a year.

u/justinlink

KarmaCake day645March 25, 2012View Original