grumpymouse (u/grumpymouse)

grumpymouse commented on AI Market Clarity blog.eladgil.com/p/ai-mar... · Posted by u/todsacerdoti

bmau5 · 2 months ago

Customer Service keeps being touted as a success story of LLMs, but as a business owner and user I'd be very curious to see if it actually improves any UX CS metrics (NPS, CSAT) - as my experiences with AI chatbots are almost always negative. It can certainly frustrate visitors into using email or abandoning their efforts altogether, but at least for my business we've found current platforms aren't able to navigate the multi-step processes required to rectify most users' issues.

grumpymouse · 2 months ago

As a user, I feel like talking to them is pointless because nothing we agree to is actually agreed until a human agrees it. The chatbot promising me a refund doesn’t mean I’m going to get a refund. The HR chatbot promising me paid time off doesn’t mean I’m actually going to get paid time off. It’s really still just like the awful old-school chatbots where the whole point was to give you a hard time finding the phone number of the human support team.

grumpymouse commented on Quarter of mental health cases linked to cannabis (in one medical ward) bbc.co.uk/news/articles/c... · Posted by u/iLoveOncall

cqqxo4zV46cp · a year ago

Undeniable facts:

* Cannabis is a common psychosis trigger to those with an existing disposition (even if they don’t know it yet).

* Legal access to cannabis increases the number of people using it. This sounds obvious, and it is, but the most bandwagonny drive-by harm reduction advocates will deny it.

* There is a lesser frequency of psychotic episodes in heavy users because plenty of people learn to stay away from their psychosis triggers once they know what they are. Those that continue, are somewhat less likely to present to a hospital (voluntarily).

All of these things are true, yet this article is still pearl clutching bait.

grumpymouse · a year ago

Even if it does only cause psychosis in people who have a disposition to psychotic illness, why is that fine?

grumpymouse commented on Show HN: BandMatch – “Tinder” but for finding musicians to create bands/collab bandmatch.app... · Posted by u/pg5

grumpymouse · a year ago

I’m not going to install this because I’m not looking for a band, but it would be cool if you could keep in mind solo musicians often need to hire a band in order to play

This could be a good way for people to find that when they don’t have other musicians in their network who can fill that role for them.

grumpymouse commented on Audiobox: Meta's new foundation research model for audio generation ai.meta.com/blog/audiobox... · Posted by u/reqo

spaceman_2020 · 2 years ago

I’m an amateur music producer and vocals are by far the toughest part of making music. I have to find a singer, convince them to work with me (I am an amateur and not particularly good tbh), and book studio space because its very tough to get a clean recording at home.

I’m hoping that like digital instruments, I’ll be able to splice in digital voices instead of finding singers.

grumpymouse · 2 years ago

This is already somewhat available (check out Dreamtomics Synthesizer V and the voices like Solaris etc)

grumpymouse commented on Krita fund has no corporate support fund.krita.org/... · Posted by u/moelf

JumpCrisscross · 2 years ago

> tons of European startups and scaleups and mittelstands and b2b companies of all sizes that are successful and innovative. They're just not "infinite growth" global behemots

If their business has no economies of scale, no. If it does, they won’t survive without subsidies.

At a certain point, subsidising a low-scale domestic replica of an efficient international option breaks due to (a) the internet and consumer choice or (b) cost.

grumpymouse · 2 years ago

I would argue that many of the big tech companies have also been subsidised rather than being efficient. It has just been private investors rather than governments (and it feels like we are starting to see the end of that).

grumpymouse commented on Krita fund has no corporate support fund.krita.org/... · Posted by u/moelf

grumpymouse · 2 years ago

It always feels like open source enthusiasts would never pay for something themselves, but expect that their boss will for some reason. What would your boss get by paying that he/she isn't already getting for free?

grumpymouse commented on June 2023 Data Dump is missing meta.stackexchange.com/a/... · Posted by u/JasonPunyon

benrutter · 2 years ago

I don't know that I agree. I think most people don't care about decentralization but they do care about the effects it brings.

Email is a great example where most people wouldn't be interested in a version of email that only let's you email other @gmail.com users. Having a email address that can contact anyone, a phone number that can ring any other phone number etc instead of being locked into a single corporation network is a clear value add that people care about.

The main issue from my perspective is that we only have a select few large tech companies that operate as monopolies so are effectively able to block out new decentralized protocols from coming to be.

RCS messaging is a great example which I think most people would use over alternatives like WhatsApp and Imessage except that apple refusing to support it locks a huge fraction of the market out and stops widespread adoption being possible.

I don't think it's a question of preference, or people being uninterested. It's just a boring and repeated story of corporate monopolies intentionally reducing consumer choice.

grumpymouse · 2 years ago

I think things like being able to contact anyone are important to people, but decentralisation doesn't necessarily provide that (e.g. if I sign up on a Mastodon instance will I be able to see the messages of everyone on every Mastodon instance, and will they be able to see mine? Will I even know if somebody I care about can see my messages or not?)

I think decentralisation is not a selling point to most people. It's an implementation detail that they're happy to go along with but it's a negative if it make the experience worse, makes everything more complicated, if they can't talk to the people they know IRL, etc.

grumpymouse commented on Does AI mean we don't need the Semantic Web? shkspr.mobi/blog/2023/05/... · Posted by u/edent

chrismorgan · 2 years ago

Another hazard of the AI approach is that it’s probabilistic. Presuming the semantic information and implementation are all correct (which I will admit is not a given), they’ll always be correct, whereas the AI approach will sometimes give wrong answers.

grumpymouse · 2 years ago

LLMs always remind me of pigeons you see in the city that have spent their whole life eating out of bins and pecking dropped chunks of kebab. We trained it on a bunch of stuff, but we're not sure quite what. Looks like it works OK, so let's get it on a plate!

grumpymouse commented on Writing: Good career move, terrible career (2018) byrnehobart.medium.com/wr... · Posted by u/mathgenius

yamtaddle · 2 years ago

My wife's employer has experimented with ChatGPT writing. Their experience has been it's way slower to use it in any but very limited ways, and having non-writers/editors try to use it to do the job of writers it is a disaster.

I think you need just the right combo of task and worker to actually see a notable speed improvement from it... unless the job is "write huge amounts of bullshit", which some jobs truly are (astroturfing, certain kinds of advertising or marketing, scams).

[EDIT] I should add that this isn't preventing them from hyping the effects externally. I'd be wary of companies' claims re: the effectiveness of AI. They're all afraid of being seen as having missed the train, even if the train's not really going where they need to go.

grumpymouse · 2 years ago

It’s probably the same deal as with LLMs generating code: it can crank out something that’s probably broken, and the person using the LLM needs to be able to know how to code to see where it’s broken. Companies might be able to reduce the headcount of programmers / copywriters / artists but certainly not replace them right now (or possibly ever).

grumpymouse commented on The UK will spend £100M to develop its own 'sovereign' AI engadget.com/the-uk-is-cr... · Posted by u/atlasunshrugged

hammyhavoc · 2 years ago

It's just not "sovereign" enough.

grumpymouse · 2 years ago

I think the point is to avoid a situation like with Uber (where investors subsidised Uber rides to try to destroy most of the world's taxi industry, then replace with Uber and gather all the profits for themselves).

It's going to suck for the world in general if AI models destroy a lot of jobs but the productivity gains are all paid to overseas companies like OpenAI and Microsoft.