Readit Newsfreejack commented on Ting Gigabit Fiber Internet ting.com/internet... · Posted by u/tux
Would Ting ever consider being the back-end provider of an Open Access Network?
It all depends on the details and the market, but yes - like I said in another comment, we're really open and flexible about how we deliver our service and I could see a few different types of arrangements where we might end up doing exactly that.
Heads up - update your open graph tags.
When I share this on Facebook it's still showing mobile copy "Ting is a new mobile phone service..."
Good catch, thanks. I'll pass it along...
I would like to say, having used Ting for a while. Its customer service was amazing. You called, someone picked up immediately. They worked for ting, and it was not outsourced. So they resolved my issue within 5 minutes and I got a email transcript within the hour detailing what happened. It was awesome. Plus Ting was cheap af, I would spend like 10$ a month for a smart phone. Its data service was extremely slow, which is why I left it... but still I have fond memories of Ting. :) Enough to want to post this review. I have many family member on Ting. It makes sense for older folks who don't really use their phone number, but still want data when they need it.
If you feel like giving us another chance, we've got Ting in GSM which might resolve the Ting on CDMA data issues you experienced.
Thanks for the kind words about our customer service. Our team thrives on great feedback like this :)
I live in Westminister, MD. Will you guys be hiring and if so for what type of positions?
Yeah, I expect we'll have a few more openings there. Right now we're hiring a City Manager for Westminster - details are here: http://www.tucows.com/careers/
I agree, the page raises more questions than it answers.
I imagine that's because they don't have the answers to those questions yet and are trying to gauge interest in different areas before working out the details, but these days we're trained to spot and ignore PR pieces, and when such crucial details are lacking I have a tough time not ignoring such stories entirely.
I'll be waiting to make a comparison until there are details published and an established user base who can supply feedback about the provider's customer support quality and can verify the numbers in their marketing material.
We've got the answers and we've got customers and we're about to go into launch mode with the full website, etc.
I'd be inclined to ignore "Press Release Rollouts" too - most telco's fiber announcements never amount to much more.
I wouldn't be surprised they don't white label some ISPs (CenturyLink,Google Fiber) ? They execute pretty well.
I am ting customer.
Everything we're working on now runs on our own infrastructure or muni-infrastructure. Nothing white-label in the works, although I wouldn't count it out (we're an ISP, we like to provide service, we're pretty open about how we get it to your house).
Do these guys actually lay down fiber? If so, isn't that crazy expensive, and how does that work since it seems there's a limited amount of conduit space that can be used in cities, towns, neighborhoods, etc.. In other words, not everybody and their brother can just lay down fiber.
Yup, we're laying fiber. We're also partnering and a number of other approaches as well. Charlottesville is primarily our own fiber.
How much does it cost? Are they going to bill it like the phones on a per gigabyte basis?
$89/mos for 1000/1000 and we'll also have an entry level option as well. Not billed like we bill for mobile service, no ;-)
We've been around the internet long enough to know that its different than mobile ;-)
> Crazy fast
How fast is crazy fast? Symmetric Gbit?
How much does it cost? Can you use your own router? Net neutrality?
This page really sucks. They should learn from fiber7[0] feature list and what to put on the website.
[0] https://translate.google.com/translate?hl=de&sl=de&tl=en&u=h...
(disclaimer: i'm a very happy fiber7 customer)
symetric, $89/mos, use your own router, NN before it was cool.
(oBDisclaimer: I work for Ting)